Highlights:Having 7+ years of Experience in Bilingual service delivery in IT/Business and market research related jobs.

Skills:Bilingual IT/Business Skills (English/Spanish), Incident Management/IT-voice support, Data Analyst/Market penetration strategy

Goal:PRACTICE, PRACTICE and PRACTICE

Certification:B1 level - Instituto Cervantes

Honor:Ranked 2nd in National Speech delivery competition in Kolkata, organized by Embassy of Costa Rica.

Technical Services Specialist 01/2016 - current
IBM, Hyderabad, Telangana India
Industry: IT
Have been working for the past 1 year in IBM India as Incident manager in a bilingual profile. This is my 4th company. Prior to this company, i have worked in several other IT/software related companies in the same domain.
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Sikkim Manipal University 03/12 - 01/15
Kolkata, West Bengal, India
Degree: Bachelor's Degree
Major:Business Administration
Minor:Operations
Business operations_BBA

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