Chennai Tamil Nadu, India
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: Manager, Project Manager
Occupation: Management
Degree: Bachelor's Degree
Career Level: Experienced
Languages: TAMIL, ENGLISH, HINDI
Highlights:
Skills:IT, NETWORKING, PROJECT MANAGER, OPERATIONS
Goal:WANNA BE A BUSINESS MAN IN THE NEAR FUTURE CREATING A HUGE TURNOVER WITH MY OWN ORGANISATION
Certification:C.C.N.P (Routing), M.C.S.E 2000
Manager 09/2018 - current
Microbes, Chennai., CHENNAI, Tamil Nadu India
Industry: Infrastructure
Manager (Network Infrastructure)
Currently working as a Manager handling the Network Infrastructure & Migration projects for our clients and providing support to them remotely using VPN--
Manager in Customer Services & Operations 07/2012 - 02/2017
Banwait Investments & Holdings Ltd, Surrey, BC, Canada, Surrey, BC Canada
Industry: Construction
Manager in Customer Services & Operations
• Handled the Operations for the company in their construction and development sector.
• Handled a group of people working for the company under me, supervising them on the day to day activities.--
Security Supervisor 10/2009 - 02/2011
Concord Security, Vancouver, B.C. Canada, Vancouver, BC Canada
Industry: Security
Security Supervisor
• Worked as a Security Supervisor for their CCTV Installations & Network maintained by the company
• Maintained Client Network, supervising the environment
• Worked at various sites as instructed by the company
• Maintained reports on a day to day basis--
Network Engineer / Project Lead 09/2006 - 07/2008
WIPRO TECHNOLOGIES, Chennai, INDIA, Chennai, Tamil Nadu India
Industry: Networking / IT
Network Engineer / Project Lead
• Creation of documents consisting of the current contact details, updating their data network diagram based on the plan given to us by MasterCard.
• Incorporating the new IBM servers to replace the old UNIX servers and Mapping workflow diagrams for the current state including the IP Addressing schemes and obtaining signoff for to-be solution involving the concept of Sub netting or Super netting in order to avoid wastage of the IP addresses and give a clear picture to the client on how it would be…
• Submitting the documents to my Project Manager in MasterCard, Belgium to get his approval for the implementation on client site.
• Responsible for analyzing, designing, validating and documenting my team members task, as per MasterCard’s Network Infrastructure and customer requirements by using MS VISIO 2003 software.
• To facilitate communication between the client, MasterCard and the solution team
• Communicating the technical complexities of various in-house applications to customers of varying technical aptitude.
• Customizing presentations and detailed reports for groups and/or one-to-one sessions.
• Configured different series of CISCO Routers & Switches.
• Worked on various routing protocols such as OSPF, EIGRP, RIP, IGRP, BGP, etc.,
• Identifying areas for improvement and setting targets to ensure visibility of plan
• Providing an excellent level of post-implementation support to the client forwarding the feedback to MasterCard head office in Belgium.
Accomplishments:
??Obtained complete satisfaction from the customer for every site through dedicated performance and proficient training.
? Achieving time and cost savings through recommending alternative design layouts for customers from their previous UNIX environment.
? Reducing calls to the Technical Support Desk at MasterCard by creating and publishing of self-help application support documents on the Intranet.
??Handled a team of 7 and delivered the projects on time to the clients.--
System Administrator 03/2001 - 07/2006
I-TECH SERVICES, Chennai, INDIA, Chennai, Tamil Nadu India
Industry: Hardware & Networking
System Administrator
• Maintained LAN Networks and monitored the reliability of internal network.
• Windows Networking with Active Directories, DHCP, DNS, Group Policies.
• Worked on Symantec Network Security Environments.
• Installed Wi Fi Networks using Linksys (CISCO) & Net link (Routers & Access Points)
• Installed and Maintained Windows (2000) Exchange Servers & Clients
• Using call-tracking software to log monitor and escalate technical issues.
• Consulted with computer vendors as well as service providers for specific needs.
• Travelling, on occasion, to customer sites to provide on-site support.
• Adapting and multi-tasking to suit client requirements.
Accomplishments:
? Dealing with various clients, to rollout a new network implementation within
budgetary constraints.
? Being promoted to second-tier support within expected time frame, surpassing benchmarks
? Design and implementation of training manuals for new colleagues.--
Sri Sairam Polytechnic 07/1997 - 04/2000
Chennai, INDIA, Tamil Nadu, India
Degree: High School Or Below
Major:Computer tECHNOLOGY
Diploma in Computer Technology (D.C.T)
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