Dubai Not Specified, United Arab Emirates
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: customer success manager, project manager
Occupation: IT and Math
Degree: Bachelor's Degree
Career Level: Experienced
Languages: Arabic, English
Highlights:
Skills:Oracle, HCM, ERP, Service Delivery, Cloud, SaaS, Project Management, Business Development, Presales, Pre-Sales, Solution Architecture
Certification:Certified Oracle HCM Implementation Consultant ITIL MCP
Managing Director 10/2016 - current
UCiS - United Consultants for Integrated Solutions, Dubai, Dubai United Arab Emirates
Industry: Information Technology Services
Executive role in providing Enterprise Software Solution Services focused on Business Development and Services Delivery.
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General Manager 06/2015 - 10/2016
UCiS - United Consultants for Integrated Solutions, Dubai, Dubai United Arab Emirates
Industry: Information Technology Services
Executive role in providing Enterprise Software Solution Services focused on Business Development and Services Delivery.
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Operations Manager - Consulting Service Delivery 09/2009 - 06/2015
UCiS - United Consultants for Integrated Solutions, Cairo, Cairo Egypt
Industry: Information Technology Services
Responsible for the day-to-day business management with a particular emphasis on Business Development and Services Delivery.
- Develop Annual Operations Plan which includes utilization approach for current resources to achieve company growth and strategic objectives.
- Gain a strong knowledge and understanding of Oracle’s business applications and systems.
- Ensure that capacity and capability are continually planned.
- Perform partnerships and alliances activities.
- Develop and execute business plans mutually with Oracle sales and channel managers.
- Plan, and execute demand-generation events and campaigns.
- Manage sales team to achieve targeted growth and utilization.
- Identify requirements for resources development plans.
- Recruit managers, team leaders, consultants and specialists.
- Working closely with Projects Managers, Consulting Manager Admin Manager, and Financial Manager.
- Review projects status reports and taking proper decisions.
- Attend projects steering committees.
- Develop quarterly reports.
- Enhance provided services: Implementation and Support.--
Senior Oracle HCM Consultant 11/2008 - 08/2009
Hyperlink-Me, Abu Dhabi, Abu Dhabi United Arab Emirates
Industry: Information Technology Services
Full implementation cycle of Oracle HCM Apps
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Oracle HCM Consultant 02/2008 - 11/2008
Mannai Corp., Doha, Doha Qatar
Industry: Information Technology Services
Full implementation cycle of Oracle HCM Apps
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HR&Payroll SW Consultant 12/2006 - 02/2008
Mashreq for Commercial Investments, Alexandria, Alexandria Egypt
Industry: Information Technology Services
Customization, Deployment & Integration of Oracle-based HR & Payroll software
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Arab Academy for Science, Technology and Maritime Transport 09/2000 - 07/2005
Alexandria, Alexandria, Egypt
Degree: Bachelor's Degree
Major:Computer Engineering
BSc. in Computer Engineering - GPA: 3.3/4.0
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