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Amandeep Singh

Noida Uttar Pradesh, India

Phone: xxx-xxx-xxxx

Email: xxx@xxxx.xxx



  • Looking For: Information Security Specialist, Network Security Analyst

  • Occupation: IT and Math

  • Degree: Bachelor's Degree

  • Career Level: Experienced

  • Languages: English,Hindi,Punjabi

Career Information:

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Highlights:• Skilled Information Security Professional with nearly 12 years of experience in handling IT Security projects for Global clients in areas of Setup/migrations, managed infrastructure services covering Infrastructure security, SOC/MSS, monitoring, management, infrastructure capacity planning and associated tools and ITIL Processes. • People Management and Leadership skills involving managing, developing and motivating teams to achieve objectives and good interpersonal skills. • Strong background in Consulting Services, Solution Architecture, Solution Designing, Remote Infrastructure Management Services/Managed Security Services, Implementation, Technical Support and Service Delivery. • Rich experience in providing Sales and Pre-Sales support in a global environment. • Experience in implementation and compliance audits of information security standards and respective controls. • Experience in managing diverse and multiple teams with complete ownership and responsibility of the team. • Proven leadership skills involving managing, developing and motivating teams to achieve objectives and good interpersonal skills. • Worked for multiple domestic and global customers on various offshore and onsite projects. • Ability to communicate effectively, both in oral and written medium.

Skills:Firewall, Cisco, Checkpoint, Juniper, IDS, IPS, VPN, Cryptography, Auditor, Network Security, Security Consultant, CISSP

Membership:ISC2

Certification:• ISC2 CISSP (Certified Information Systems Security Professional). • Cisco CCDA 640-864: Designing for Cisco Internetwork Solutions • Cisco CCNA Security 640-553 Implementing Cisco IOS Network Security • Checkpoint CCSA NGX R65 (Checkpoint Certified Security Administrator) • Cisco CCNA 640-802 (New Cisco Certified Network Associate Certification) • OPTENET Certified System Engineer (OSCE) for Telco. • ITIL V3 Foundation Certified • CIISA- ISO 27001 (Certified Internal Information Security Auditor) By STQC, Department of Information Technology (Government Of India) • TCSE-Trend micro Certified Security Expert • Attended LTE-Transport Security Solution Training in Nokia, Berlin.


Experiences:

Sr. Professional-Information Security Architect 05/2013 - current
CSC India Pvt. Ltd, , India
Solution Architecture and technical management for new & existing opportunities and provide consulting or advisory Services.
• Solution Architecture and technical management for new & existing opportunities and provide consulting or advisory Services. • Architecture Reviews- Review design proposals; LTMs and PTMs (HLD and LLD) of new projects. • Drive Security Risk Assessment during new projects implementations to ensure compliance with CSC Security policies, standards and GNS guidelines. • Control assurance and Risk Management. • Compliance Security Assessments; PCI-DSS, Data Privacy Controls etc. • IT Internal Audit engagements. • ISO 27001 implementation/assessment. • Review network architecture changes for any enhancement/modification in existing network; as per GNS guidelines/CSC Security policies and standards. • Security risk assessment during Merger & Acquisitions. • Interact with various stakeholders and participate in calls as and when required to ensure that identified risks/vulnerabilities are mitigated or there is an acceptable risk level. • Work closely with Account Security Managers (and various stakeholders as and when required) for Security Certification and Accreditation process and assist in issuing ATO and IATO. • To assist in various Global Network Security Team activities and act as a SPOC for GNS. • Ensure that all compliance & standards are followed across the Cybersecurity Business Unit.--
Technical Lead- Global security Practice 01/2010 - 05/2013
Nokia Siemens Networks, , India
Leading L3 Global Security Technical Support Group for NSN Global security Practice
Technical Support Operations • Driving L3 Security Technical support operations (Technical Query, Trouble Resolution, Emergency Support, Hardware Replacement/RMA services for Cisco Firewalls, Checkpoint and Juniper etc.) for Nokia Siemens Networks customers across the globe. • Driving technical and management escalations at Level 3 of Security Technical Support Team. • Network Security architecture review and provide recommendations and path for improvements. • Global Security Practice/Business Line End to End Customer SLA tracking at L1, L2 and L3 level. • Working closely with customers in operations review and ensuring customer satisfaction. • Competency Development for L3 Technical Support Team. • Vendor management for handling escalations. • Vendors operations review on regular basis to track open issues and ensure smooth operations.(Total 15 vendors including Checkpoint, Juniper, Cisco, Infoblox etc). • Drive Technical Handover and Transition of new projects to L3 security technical support team. • Ensuring and enabling backup support agreements with technology vendors. Pre-Sales Operations (Support Services) • Provide Pre-Sales support and assisting NSN regional sales teams across the globe in selling and renewing network security support services. • Responding to RFI’s and RFQ’s and working with regional Care Managers for services selling/renewal. • Creating support renewal offers for customers for NSN portfolio of vendor’s like Checkpoint, Cisco, Juniper, Infoblox etc and for other solutions in portfolio. • Install base tracking, fine-tuning and renewals follow-ups for existing customers. • Vendor coordination for pre-sales and work with various vendors to get best partner discounts for NSN and its customers in collaborative enterprise support model. Product Life Cycle Management Operations and Up Selling • Product Lifecycle Management for products in NSN security support portfolio. • Analyze the network system for hardware and software configuration, and recommended possible upgrades. • Providing migration path and migration assistance to customers. • Vulnerability alerts review and validation with existing install base and communicate the same to customers.--
Security Delivery Specialist-MSS Operations 11/2007 - 01/2010
IBM India Pvt. Ltd, , India
Security Delivery Specialist-MSS Operations
• Driving Network and Security Operations in Cisco Data Center (Cisco 6500, Cisco ASA 5520,Cisco FWSMs, Cisco IPS Blades etc) Managed Security Services for BHARTI Project. • Planning, designing and implementing Network and Security Operations on BHARTI Project. • Security Devices management/monitoring and handling team escalations. • Installation, configuration and troubleshooting and change management for data center devices in scope. • Testing, Installation and configuration of data center devices in scope or any new technology. • Vulnerability Assessment, Risk Management and send technical recommendations. • Ensure the compliance of procedures like Incident Management, Change Management, Problem Management, Release Management etc. • Ensuring SLA Compliance and Customer Satisfaction--
Sr. Engineer-Network Security 09/2004 - 11/2007
HCL, , India
• Remote Device Management-Remote Firewall Management and Remote IDS Management • Respond and resolve the issues escalated by Level-1 Engineers. • Sending the technical recommendations and change management to the owned list of clients. • Round the clock remote monitoring, proactive event analysis and Incident Response. • Log monitoring- Manual and using correlation tools and Troubleshooting. • Conducting process awareness and improvement session for Level-1 Engineers. • Ensuring existing service available for 24*7 bases.
(1) Responsibilities as Sr. Engineer in Managed Security Services Business Unit. • Remote Device Management-Remote Firewall Management and Remote IDS Management • Respond and resolve the issues escalated by Level-1 Engineers. • Sending the technical recommendations and change management to the owned list of clients. • Round the clock remote monitoring, proactive event analysis and Incident Response. • Log monitoring- Manual and using correlation tools and Troubleshooting. • Conducting process awareness and improvement session for Level-1 Engineers. • Ensuring existing service available for 24*7 bases. • Ensuring monitoring and alerting happens as per Service Level Agreement duration. • Preparation of Monthly Analysis Report for the owned list of clients. • Monthly review meeting every month with the owned list of clients. • Assisted in carrying out risk analysis for Security Operations Center. • Ensuring Quality Standards Compliance. • Conducting ISO 9001:2000 Audits for our Security Operation Center. • Conducting ISO 27001 and ISO 20000 Internal Audits for our Security Operation Center. (2) Previous Position Responsibilities in HCL as Level-1Engineer in Operations Team. • Understand Customer Requirements by Customer Meeting or Discussion. • Solution Proposal and Implementation Of Security Projects. • Installation, configuration, management and support of security products like firewall, intrusion detection or prevention system, content filtering, antivirus, VPN implementations etc. • ISO 9001 documentation and compliance for north region operations team--

Education:

Punjab Technical University 05/2000 - 04/2004
, , India
Degree: Bachelor's Degree
Major:Information Technology
Bachelor's Degree (B. Tech) in Information Technology- Punjab Technical University (May 2000 - Apr 2004)


Amity University 07/2007 - 07/2010
, , India
Degree: Master's Degree
Major:Information Technology
Minor:Marketing
Masters Degree (MBA) in Information Technology and Marketing-Amity University (Jul 2007 - Jul 2010)

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