Highlights:

Skills:ITIL, Oracle, PL/SQL, PMP, Systems Analysis, UML, Team Leadership, Web Services, Project Coordination, IT Service Management, Leadership, PMI, Software Development, Coordination, Oracle Developer, Oracle Forms, Oracle Reports, Tunning, Logistics, Airlines, Project Teams, Team Management, Negotiation, Sustain, ERP, Java, English, PL-SQL

Goal:Work as System Analyst, Software Developer, Project Coordinator.

Membership:PMI - Project Management Institue (Member id: 2240534)

Certification:- ITIL Foundation Certificate, by EXIN, 2008. - PMP – Project Management Professional, by PMI, 2012.

Project Coordinator / Senior IT Consultant 08/2015 - current
Online Applications, , Campinas Brazil
Project Coordinator / Senior IT Consultant
• Requirements elicitation and definition of the scope of new projects, improvements and fixes from the user area. • Analysis, architecture and development of solutions. • Approval, testing and deployment systems. • Support and root cause analysis of problems in production and subsequent correction. • Creation of technical and functional specifications, allocation and monitoring of project status with the teams of software factory. • Technical leadership with the development and test teams. • Technological Environment: Oracle Database 11, PL-SQL, Oracle Developer 6i, 10g, 11g (Forms / Reports / Designer), PL-SQL Developer, TortoiseSVN.--
Team Coordinator / Senior IT Specialist. 11/2009 - 03/2015
IBM Brazil, Hortolândia, SP Brazil
Team Coordinator / Senior IT Specialist.
• Project management and technical / commercial proposals. • Management and Service Requests planning (Service Request) customer according to the monthly baseline established in the contract. • Multidisciplinary team management involving analysis, architecture and systems development, support service production incidents (Sustain) and problems of backlog management to resolve root cause. • Deliverables Negotiation (releases) with the client, status meetings driving and prioritization of backlog. • Participation in executive meetings account monthly performance. • Team Monitoring in relation to compliance with the SLA's agreed in the contract. • Support Lean teams for continuous improvement of processes used in the account. • People management, career planning, coaching and mentoring. • Implementation and use of ITIL-based methodology and SOX procedures. • Main Projects: TAM Cargo (logistics freight), TAM Cargo Portal (Web Site), Web Services, CT-e, Cargo Tracking, Star Alliance, One World, Loyalty, Customer Service, Billing, Aircraft Weight and Balance, Fuel, Crew. • Technological Environment: Oracle Database 10, PL-SQL, Oracle Developer 6i and 10g (Forms, Reports), Oracle Designer 6i, Java.--
Senior System’s Specialist 11/2007 - 11/2009
IBM Brazil, Hortolândia, SP Brazil
Senior System’s Specialist
• Responsible for the analysis, development, approval and implementation of cargo logistics systems. • Business Support IBM team and TAM client. • Assistance and resolution to production incidents. • Creation of Technical Specifications and Functional, prioritization and distribution to the team. • Technical improvement Proposals of existing systems. • Main Projects: TAM Cargo (logistics freight), TAM Cargo Portal (Web Site), Web Services, CT-e, Cargo Tracking. • Technological Environment: Oracle Database 10, PL-SQL, Oracle Developer 6i and 10g (Forms, Reports), Oracle Designer 6i, Java.--
System’s Development Analyst. 04/2005 - 11/2007
EDS (current HP Brazil), Araraquara, SP Brazil
System’s Development Analyst.
• Analysis of Technical specifications sent by the client's business area to the Software Factory. • Development and testing of the solutions. • Negotiating with the customer effort, time and prioritization. • Main Projects: TAM Cargo (cargo logistics), Cargo Revenue. • Technological Environment: Oracle Database 10, PL-SQL, Oracle Developer 6i and 10g (Forms, Reports), Oracle Designer 6i, Java.--

UNIARA 01/2001 - 12/2004
, , Brazil
Degree: Bachelor's Degree
Major:Computer’s Science
Bachelor´s Degree in Computer’s Science – (UNIARA University).

CV