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Arbi Mana

Librazhd Elbasan, Albania

Phone: xxx-xxx-xxxx

Email: xxx@xxxx.xxx



  • Looking For: Restaurant supervisor, Restaurant Manager

  • Occupation: Management

  • Degree: Bachelor's Degree

  • Career Level: Entry Level

  • Languages: English Italian Spanish

Career Information:

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Highlights:

Skills:


Experiences:

Waiter 11/2022 - current
Uniworld Butique River Cruises, Passau, Munich Germany
Industry: Cruise line
Bar / Restaurant Waiter
1.Preparation of tables according to standards. 2.Presenting menus to the guests and answering questions about menu items, making recommendations upon request. 3.Check with customers to ensure that they are enjoying their meals and take action to correct any problems. 4.Explaining how various menu items are prepared, describing ingredients and cooking methods. 5.Serving food and/or beverages to guests. 6.Handling difficult guests with discretion. 7.Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning. 8.Wine knowledge and recommendations depending on the location the ship is sailing to. 9.You are always remaining clean, well-groomed and friendly to the guests. 10.Take into consideration the hygiene standards. 11.Encouraging in assisting with the training of new waiters when necessary.--
Restaurant Waiter 08/2019 - 12/2021
Royal Caribbean, Miami, Florida United States
Industry: Cruise line
Restaurant Waiter
1. Participates in rotational service delivery schedule, working in casual dining service and various other food and beverage service venues. Observes all established security and guest privacy procedures when delivering to staterooms. 2. Provides assistance and support to the assigned team of Waiters while working in the dining room to ensure efficient and seamless service delivery of all meals to guests. 3. Obtains linen, silverware, glassware, and china to set tables. 4. Arranges settings on tables per Gold Anchor Standards. 5. Greets and escorts guests to their assigned seats per Gold Anchor Standards. 6. Presents both food and beverage menus to guests, suggests dinner courses, appropriate wines and answers questions regarding menu and wine selections per Gold Anchor Standards. Makes recommendations to entice guests while meeting management goals to reduce particular inventory stock. 7. Relays order to galley as required and serves courses from galley and beverages from various locations. 8. Garnishes and decorates dishes as requires prior to serving. 9. Enters food and beverage orders in the point-of-sale system. 10. Maintains assigned station including table pieces, side stands and chairs per the clean ship matrix and public health standards. 11. Observes guests to anticipate their needs and responds to any additional requests and to determine when the food and beverage service has been completed. 12. Participates in dining room entertainment as directed by established activities and specific itinerary adaptations such as theme night parades. 13. Attends meetings, training activities, courses and all other work related activities as required.--
Waiter 03/2018 - 12/2018
Carnival corporation, Mobile, Alabama United States
Industry: Cruise line
Restaurant Waiter
1. Clean, organize and maintain designated service stations. 2. Look and prepare the missing equipments to ensure that the station is ready when required. 3. Provide attentive and personalized service to ensure that guest requests are fulfilled promptly. 4. Replenish water, bread, butter, and other items as anticipated or required. 5. Deliver food from the galley to restaurant stations. 6. Maintain clean and orderly tables and stations if assigned to food buffet areas. 7. Assist guests with beverage orders. 8. Minimize breakage and loss of all equipment. 9. Use only authorized chemicals in an approved manner. 10. Respect fellow colleagues. 11. Respect and cooperate with all management decisions. 12. Attend ship and departmental meetings as required.--

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  • Phone: xxx-xxx-xxxx
  • Email:xxx@xxxx.xxx
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