Highlights:

Skills:Loan funding, Mortgage, Commercial Banking, KYC, Flood

Goal:Have been among top performers in my field as an Analyst (Loan Operations - Commercial Banking) in a Multi National Bank. Having mentioned that, would love to take up new challenges out of my comfort zone

Certification:Post Grad. Diploma in Business Management.

Honor:Have been recognized as Champ of the Quarter, won awards and recognition not only for being an all rounder but supporting he company's corporate responsibility - Philanthropy. Managed people events - hosting recognition events, office party, Run (marathon), team outings and fun events.

Operation Analyst 05/2010 - current
JP Morgan Chase, Bangalore, Karnataka India
Industry: Banking
Loan Setup & funding (current) Previous teams serviced in JP Morgan: Credit Services, Commercial Term Lending and Card services
Job Profile: All Processes: 1. Loan Setup & Funding (LSF): ? Checking (KYC basis): verifying executed documents (Credit and Loan), collateral (Business/ Personal including Mortgage, Marketable Securities etc.); ? System entries: Setting up clients; Funding (wires and DDA) post protocol verifications; ? Expert on Banking Platforms like ACBS, LIQ etc.; ? Part of the LOB Risk pillar engaging testing for 2012/2013 for Resiliency Strategy that involved in-country Business Continuity Testing. 2. Credit Services: ? Tracking and monitoring credit related documents; ? Analysing compliance with covenants and citing exceptions/ flags when required; ? Analysing and computing borrowing/ repaying capacity with relation to Borrowing Bases. 3. Commercial Term Lending ? On-boarded the new Clients and calculated/ created payoffs schedules on such amortized Term Loans for Clients. 4. Card Service ? Served JP Morgan, Mumbai prior to CTL. Serviced Credit Card Clients with queries related to cards, current or saving accounts for Private Banking Clients. Skills: ? Managed team of 20, namely Synergy (fun activities team – non business related). Anchored many Rewards and Recognitions (quarterly recognition event), Fun Activities/Team Bonding Activities through this forum. ? Leadership skills – have managed multiple events managing volunteers & participants. ? Excellent verbal/written communication skills and interpersonal skills. Evidenced at work – daily business & presentations, as well as while non-work based - hosting events. ? Target oriented - Have met targets in tough timelines without any misses. ? Good problem solving skills – e.g. – being part of process improvement & process brainstorming sessions. ? Customer centric – have worked closely to ensure customer satisfaction and have been recognized. ? Well versed with MS-Office & keyboard skills. ? High multi-tasking ability with right prioritized ability.--
Client Specialist, Customer Service Representative 12/2007 - 05/2010
3G, Barclay's Shared Services, HCL, Mumbai, Noida, Other India
Industry: Banking, Customer Service
Client Specialist, Customer Service, Sales, Retentions
Company: 3G Joined as Retention Specialist - Dec 2009–May 2010 Job Profile: Retentions Process ? Researching client problems and retaining concerned existing clients plus driving up sales by crossing selling products after resolving issues and understanding client needs. ? Strictly target oriented process requiring high degree of patience, understanding, marketing and ongoing client servicing. Company: Barclays Shared Services Joined as Client Specialist - May 2009–Dec 2009 Job Profile: Bank Customer Support ? Servicing client queries related to Credit cards, Checking Account, Saving Account, Mortgages etc. ? As mentioned previously, work involved high degree of patience, understanding, marketing, cross selling and ongoing client servicing. Company: HCL Technologies Ltd. Joined as Customer Service Representative - Dec 2007–May 2009 Job Profile: Customer Service ? Serviced client queries relating to British Telecom or Broadband, bills, Trouble-shooting, New Connection etc.--

JRN Rajasthan Vidyapeeth 06/2005 - 06/2008
Noida, , India
Degree: Bachelor's Degree
Major:Bachelors in Business Administration
Bachelors in Business Administration

Arpit Kapoor