Highlights:Self-motivated, Professional Reached up to the level of Director of IT

Skills:Network, Support Specialist, Windows Administration, VMware, Project Manager, Hospitality Products

Goal:To obtain a challenging role as a Windows System Administrator in which I can utilize my technical, leadership, and management skills to meet business objectives, commitments to customer service and technology transformations.

Certification:CCNA Executive Certificate in Global IT Management Lead Auditor ISO 27001:2013 Information Security System Management

Honor:Shortlisted as Best IT Manager in the Middle East by Hotelier.com magazine Received CIO 200 award in 2018

Director of IT 01/2014 - current
Millennium Hotel & Convention Center, Salmiya, Kuwait Kuwait
Industry: Hotel
A Professionally qualified and having over 20 years of rich and extensive experience in Operation & Support Service of Network & IT Infra Structure, Systems and implementation in both National & International environment. Strong Knowledge in all aspects of IP networking, network security, infrastructure & Project Management and the deployment of the same, having Pre-Opening Experience of 5 Star Properties, seeking leadership challenges in organizations as…
• To setup the new hotel (Pre-Opening) as per the Millennium Standard in coordination with owners, contractors and other departments. • Ultimate responsibility of all LAN/WAN/Security and remote access links of the Hotel. • Analyzing & evaluating the Network/IT requirements, Designing plans for the same and implementing the plans ensuring compatibility with existing network. • Monitoring & ensuring network performance, server performance, security measures, patches against vulnerability of servers and DRP initiatives. • Supervising Vendor operations through technical/commercial evaluation, coordination and SLA management.--
IT Manager 12/2004 - 01/2014
Safir Marina Hotel Kuwait, Salmiya, Kuwait Kuwait
Industry: Hotel
The IT Manager is responsible for the operation of all IT- and Communication systems in the hotel/business unit.
As an IT Manager, I am responsible for the following: a) Systems administration and operation b) User administration c) User support (first level support) Generally the scope of technology includes all electronic systems for processing, storage or communication of digital information deployed in the hotel. Including, but not limited to: 1. Front-office systems (PMS), 2. Telephone systems, 3. Point-of-sales systems, 4. Electronic lock systems, 5. Back-office systems, 6. Office Automation and e-mail systems, 7. Guest High Speed Internet services 8. Servers and Personal Computers, 9. Local and Wide Area Networks, 10. IPTV /Video-systems, 11. Digital Signage systems 12. Smart Phones, other mobile devices, 13. Printers and Fax machines, etc., Also actively participate in all public discussions regarding systems functionality etc. Prepare the IT Budget with due diligence.--

Govt Polytechnic Palai 04/1987 - 03/1990
Kottayam, Kerala, India
Degree: Professional Degree
Major:Electronics
Minor:Computers
Diploma in Electronics Engineering, 3 years full time course

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