Highlights:I have excellent technical skills, communication skill, and goal-focused professional offering 8 years of experience in Computer industry. I am motivated and enthusiastic by new challenges and tasks. I like my profession so I do my activities with lots of energy. . I have experience in working with Windows OS XP, 7, 8 and 10. I have knowledge in telecommunication equipment as it is: Cisco, Avaya, and different brands of access point: Cisco, Ubiquiti, EnGenius. I have experience as supervisor, I’ve had from 2 to 15 people in my charge, also I have experience in structured cabling and help desk I know how to give good treatment to end user. I know English 80%: Written 60%, Read 85%, Spoken 80%, Translated 85% and Understood 85%

Skills:English 80%, Wireless Communication, Structured cabling, Microsoft Office, Windows XP, Telecommunications, Cisco: Router, Switch and AP, Avaya: CM, IP Phone, Team work, Personnel management, Help desk, Computer maintenance

Goal:To take a challenging and high performance oriented role in the field of Computer Enginnering and implement the expertise and experience gained in this field to develop complex project with efficiency and quality.

IT Analyst 09/2014 - current
GDI - Grupo Desarrollo Infraestructura, Cuauhtemoc, Chihuahua Mexico
Industry: Construction
I am responsible for supervise the contractor when he goes to service the radio equipment, when the contractor cannot come, I have acquired knowledge to solve the failures. I also maintain the Internet equipment: router Fortinet and access point EnGenius, Cisco and Ubiquiti at 6 camps of the company, also give maintenance to computers and end user support and I check the access control system.
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Supervisor 09/2011 - 09/2014
Cicsa Grupo Carso, Chihuahua, Chihuahua Mexico
Industry: Telecommunication
As a Supervisor I perform surveys for the projects that the client had and so I can know what material would be needed, when the material reached I stored it and I handed it over to the contractor as they would require, I also supervised the work performed by the contractor from start to finish and delivery to the client, I made the relevant reports. The projects were structured cabling: utp, optical fiber, and Cisco and CCTV equipment installation.
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Service Engineer 04/2011 - 09/2011
Net & Services Trantor S.A. De C.V., Chihuahua, Chihuahua Mexico
Industry: Telecommunication
I gave service to a banking institution, my workplace was in the main office from there I moved to the office whish required my service through the tickets generated by the users. I realized help desk support as it is: image upload to the computer, I configure the user account and configure the applications used by the user, outlook mail setup, I also connected and configured the printer and scanner.
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Service Engineer 07/2009 - 04/2011
Dynamic Communications S.A. De C.V., Chihuahua, Chihuahua Mexico
Industry: Telecommunication
I configure and give maintenance to the telecommunications equipment as it is: router, switch and AP of Cisco, Communication manager and IP telephones of Avaya in companies like Honeywell, Coca-Cola, Bancomer and Bimbo.
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Cuauhtemoc City Institute of Technology 08/2003 - 12/2007
Cuauhtemoc, Chihuahua, Mexico
Degree: Bachelor's Degree
Major:Computer System Engineer
Computer System Engineer

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