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Carlos Grez

Santiago US-OTHER, Chile

Phone: xxx-xxx-xxxx

Email: xxx@xxxx.xxx



  • Looking For: General Manager, Operations Manager

  • Occupation: Management

  • Degree: Master's Degree

  • Career Level: Fully Competent

  • Languages: Portuguese, Spanish, English

Career Information:

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Highlights:• Developed and execute the strategic plan for LATAM to include setting and leading company growth objectives with attention given to operational excellence, growth targets, sales, budgets and profitability. • Grew the business in LATAM organically as well as through introduction of new applications of brand products via new markets, through innovative strategic alliances with partners, and through acquisitions, expanding margins through driving efficiencies and the successful marketplace introduction of new products. • Assumed full responsibility for financial results for the region to include maintaining or improving quality of production and cost of manufacturing. • Developed the LATAM Senior Management Team including direct report managers and their staff (Sales, Marketing, Manufacturing & Supply Chain, Finance, HR, Administrative, etc.) as appropriate. • Applied global and local resources to ensure the on-going efficiency and quality of existing manufacturing / assembly operations in LATAM • Drove implementation of LEAN initiatives to meet production, financial, customer satisfaction, quality, on-time delivery, EH&S, HR and Engineering goals. • Provided inputs to the formulation of strategic supply chain processes, with strong and effective negotiations that provide operations with consistent quality, excellent cost management, and flexibility. • Worked with key partners internally (e.g., strategic business units, Quality, Business Systems, and Operations) to develop growth plans for the brands. • Accountable for and actively involved in Business Development, developing strong relationships with top and potential new customers, leading “go-to-market” strategies across the region, monitoring and guiding the Sales Department and managing Sales Managers to achieve targeted results; strategically assisting Sales professionals to access global and cross functional resources to supplement local objectives leading and participating in cross-functional teams driving the voice of the customer through the organization leading to greater customer satisfaction. • Developed excellent relationship with local decision-making authorities and government agencies. • Ensured compliance with all Fiscal, Labor, Customs and Regulatory Laws applicable to the company. Leveraged and organized support from all other parts of the Company to achieve the plan.

Skills:lean implementation, high performing teams, strategy preparation and deployment, profitable growth, full P&L accountability, team building

Goal:Multi-cultural executive with vast experience in the strategic direction of commercial and manufacturing operations in the industrial sector. Known for his self-discipline and strategic thinking. Inspirational, innovator, a high performing team leader and effective communicator. Fluent in English, Spanish and Portuguese. * Strong Leadership and capability of cascading the strategy into business objectives effectively managing operational and financial key performance indicators for the company. * Effective in building and maintaining personal relationships at all levels of the organization, focused on continuous improvement, transfer of knowledge and fostering an environment for learning within the organization. * Proven organizational and analytical skills with keen attention to detail and quality in a challenging environment. * Demonstrates strong interpersonal, problem solving and relationship building skills including negotiations with unions. * Technology savvy and results oriented. Characterized for an enterprising spirit and an ability to prioritize and multi-task in a flexible, fast-paced and challenging operational environment.


Experiences:

General Manager 11/2019 - 11/2022
Ajay-SQM, Santiago, RM Chile
Industry: Chemicals
Global industrial fine chemical supplier of Iodine derivatives with operations in Chile, France and the U.S.A. Led the commercial and operational strategy of the company, acting in the Latin America, Oceania and Asia Pacific markets
• Results orientation. Increased the production volume more than 50%, doubled EBITDA margin in three years and demonstrated effective leadership by achieving a RONA increase from 14% to 50% delivering consistent results to the stakeholders. • Process Improvement. Selected, planned and executed the successful implementation of a new ERP system that could fulfill the dynamic needs of the company and integrate all areas, delivering consistent information that improved the organization’s financial reporting. Financial closings were reduced to 10 days and Free Cash Flow improved by 20%. • Team Development. Created a new Supply Chain area that facilitated the coordination from production to sales, achieving better customer service, availability of finished goods and better control of raw materials. The customer service indicator doubled while reducing the landed factor of exported products by 12%.--
Regional Leader 01/2016 - 09/2018
Spxflow, Santiago, Not Applicable Chile
Industry: Manufacturing
Global supplier of highly specialized, innovative engineered solutions for the Industrial, Power & Energy and Food & Beverage sectors with operations in over 35 countries and sales in over 150 countries around the world. Directed the operations, sales and engineering teams of the South Cone and Mexico, reporting to the VP Americas in a matrix type organization.
• Innovation. Fostered a culture of knowledge transfer and collaboration by joining the engineering teams of Mexico and Brazil, which translated to an increase in the number of dairy projects in execution of 20% in the region. • Financial long-term focus. Prepared and delivered a restructuring plan allowing the organization to reduce operational costs, improve project selectivity, promote aftermarket distribution and increase overall profitability of the operation; within a period of reduced demand and segment refocus into Asia Pacific. SG&A over sales was reduced from 13% to 9% and FCF increased up to 100% of operating earnings.--
VP/Managing Director South America 09/2013 - 01/2016
SPX Corp, Sao Paulo, SP Brazil
Industry: Manufacturing
Responsible for the commercial teams in Argentina, Colombia, Chile, Brazil and a heat exchangers manufacturing plant in Sao Paulo, Brazil, reporting to the President of the Food & Beverage segment in a matrix type organization
• Business transformation. Identified areas of process improvement, led the transformation and restructured commercial teams around value streams instead of the traditional industrial segments, reaching a 7% organic sales increase and an increase of 260 bps in ROS in the region. • Effective communication. Led a transformation process that included Human Resources, achieving effective empowerment of the teams, improving workplace environment and developing a smooth relationship during a time of complex union negotiations in the region.--
Regional General Manager - Instrumentation Div 04/2012 - 09/2013
Parker Hannifin Corp, Sao Paulo, SP Brazil
Industry: Manufacturing
Fortune 250 global leader in motion and control technologies. Steered the strategic planning of the division and alignment with the Instrumentation manufacturing group made of another six divisions around the world. Execution of the commercial and manufacturing plan for the region, reporting to the Latin America President and the Instrumentation President.
• Team building and change agent. Developed self-managed teams in a manufacturing environment with 170 employees including forging, stamping, machining, assembly and testing processes for valves, manifolds and fittings. Improved the operational results in two years from negative EBITDA to 10%. • Cost reduction. Led the “make vs buy analysis” of finished goods in a downturn cycle, reducing duplications and improving the mix while maintaining a transparent relationship with the local union.--
General Manager 07/2010 - 04/2012
Parker Hannifin Corp, Santiago, Not Applicable Chile
Industry: Manufacturing
Responsible for the strategic planning of the division and sustainability while planning asset utilization and team development, reporting to the President of the Latin America Group
• Client-driven. Achieved the integration of a local industrial acquisition, safeguarding company reputation. Planned synergies were met and the effective knowledge, culture and technology transfer were put in place for the new organization. • Operational excellence. Maintained consistent results for the new operation delivering the division with revenue over USD 20 MM and ROS over 19% while reaching excellent quality, customer service and environmental indicators.--
Operations Manager 07/2000 - 07/2010
Parker Hannifin Corp, Santiago, Not Applicable Chile
Industry: Manufacturing
Prepared and executed a plan to setup a local subsidiary, implementing a 5-year strategic plan, reporting to a division General Manager in Argentina
• Decision making. Setup an operational cadence of KPI’s that improved the empowerment of collaborators while delivering consistent CAGR of 16% and an average ROS of 20%. • Mergers & Acquisitions. Led the search, selection and due diligence of a manufacturing candidate that would allow the company to transfer technology, increase market penetration in Automation and Motion & Control reaching a market share of over 50%.--
Territory Manager 07/1996 - 07/2000
Parker Hannifin Corp, Santiago, Not Applicable Chile
Industry: Manufacturing
In charge of the preparation and delivery of a commercial plan for Chile, Bolivia and Paraguay, reporting to the division General Manager in the U.S.A.
• Channel development. Developed and executed a strategy for profitable growth by promoting value-added products to newly appointed distributors. Reached an average ROS of 16% while the product coverage in the region assigned was significantly improved. • Results oriented. Increased sales in the territory an average of 20% YOY creating interest in the company to establish a local fully owned subsidiary.--
Process Engineer 04/1993 - 07/1996
Owens Illinois, Toledo, OH United States
Industry: Manufacturing
Engineering for development and process and training of affiliates
• Designed and implemented mechanical/pneumatic improvements for an In-Mold Labeling system in proprietary injection blow-molding machines resulting in significant off-ware/downtime reduction. • Planned and executed engineering projects throughout 9 domestic and 3 international manufacturing plants • Provided technical assistance and training programs to international manufacturing affiliates--
Commissioned Officer 01/1987 - 04/1993
Chile Navy, Talcahuano, VIII Chile
Industry: Military
Duties of Naval officer. Operational leadership
• As a fully qualified Submarine Officer, inherently familiar with the diesel electric propulsion systems of British and German built patrol submarines. • Established, implemented, and managed a maintenance overhaul program responsible for the upgrade and repair of all shipboard electronic and communication hardware during shipyard dry-dock availability, significantly increasing repair capability. • As Command Duty Officer, responsible for the multi-million dollar submarine and 64 crew members in the absence of the Captain.--

Education:

United States Naval Academy 06/1985 - 07/1989
Annapolis, MD, United States
Degree: Bachelor's Degree
Major:Systems Engineering
Military and engineering education. Selected to represent country abroad


Tulane University 02/1998 - 12/1999
New Orleans, LA, United States
Degree: Master's Degree
Major:Business Administration
MBA program

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