Highlights:My Highlight was in the migration the big environment from Panasonic customer

Skills:Knowledge of Tivoli Enterprise Monitoring Agents, ITM - IBM Tivoli Monitoring : Administration, Unix,Linux,Windows etc., Working knowledge of OS, networking, and firewall, knowledge of Agent Builder, knowledge of IBM Tivoli Enterprise Console V3.9, knowledge of IBM Tivoli Netcool/OMNIbus, Database Monitoring,MSSQL,Oracle,SAP etc

Goal:Over the last 8 years of work at IBM I had the opportunity to work with hundreds of employees from different areas and departments; different levels and different countries. In the last 4 years I was actively involved with Tivoli Team discipline. For a year I worked as responsible for technical support Tivoli level 1,2 for internal accounts IBM around the world. After that I moved to a GR Tivoli group responsible for and automation team in Brazil. We work basically with all IBM Global Services (IGS) structure like Strategic Outsourcing (SO), ITS, Delivery groups. I also have a closer knowledge about Brazil Tivoli software group Tivoli products in US. Besides knowing very well the Brazil IGS organization I have a good knowledge about the US organization since I have worked. I worked in innumerous projects where I had to deal with different organizations like Software Group's Tivoli (development, test, support, , product management).

Certification:TM 6.2 Tivoli IT Specialist IBM Certified Deployment Professional – Tivoli Monitoring V6.2 Implementation  IT Specialist level 1

IT Specialist tivoli support level 3 05/2006 - current
IBM, Hortolandia , Sao Pailo Brazil
Industry: Outsourcing
Tivoli products in US. Besides knowing very well the Brazil IGS organization I have a good knowledge about the US organization since I have worked. I worked in innumerous projects where I had to deal with different organizations like Software Group's Tivoli (development, test, support, , product management).
upport Tivoli l1 , l2,L3 Framework, Distributed Monitoring, Netview, Tivoli Enterprise Console (TEC), Tivoli Manager for Sql, Tivoli Manager for Oracle. IMPLEMENTATION AND CONFIGIURATION Netview, Framework, Software Distribution, Inventory, Remote Control, Tivoli MONITORING (DB2, SQL, Oracle) , Tivoli Enterprise Controle (TEC). TIVOLI (Distributed Monitoring, Tivoli Enterprise Console, Remote Control, Software Distribution, Inventory, IBM Tivoli Monitoring (ITM), Support (TDS), Netview, Manager for Oracle/SQL), Tivoli Storage Manager (TSM), Tivoli Manager for MQseries,Tivoli domino monitoring / ODBC. Instalation configuration and troubleshooting Code Tivoli endpoints. Healthckecking endpoints =================================================== Knowledge of Tivoli Software Products *Strong Unix (AIX, HPUX, Sun, Linux) *Strong Database (Oracle, MS SQL, DB2 and ODBC/JDBC) *Experience with OS390 (including RACF) and OS400 / OS 400 *Excellent and demonstrable oral and written communications *ITM 5.x ,ITM 5.x for Databases ,ITM 5.x Application,ITM 5.x *Domino Tivoli DM *Itm 6.2.1 monitoring *Tivoli Framework,Tivoli TEC *Tivoli SW Distribution,Tivoli Inventory *Tivoli Workload Scheduler *Websphere *Db2 monitoring/Oracle *websphere monitoring/MQ  *TSRM tools--

University Paulista 01/2000 - 12/2004
Campinas, Sao Paulo, Brazil
Degree: Bachelor's Degree
Major:Analyze system
develops, analyzes, designs and implements updated information systems to various sectors of activity. Have notions of management, but their specialty is the creation of computerized systems.

Tivoli Monitoring