Highlights:I possess 10 years of UAE experience in Freight Forwarding / Logistics / Supply Chain plus I have 7 years of experience in Freight Forwarding / Logistics / Supply Chain in the Philippines as well.

Skills:Computer Applications, Freight Forwarding, Customer Service, Logistics Software

Goal:My goal is to transit my enthusiasm, creativity and experience into a position, where I continue to provide the strategic and tactical leadership critical to retaining valued customers of an organization. I am certain that my presence in your team will prove to be beneficial to your organization. As such, I would welcome an opportunity to speak with you to evaluate your needs and share my ideas.

Customer Service Specialist 12/2017 - current
Jas Forwarding Worldwide, Dubai, Dubai United Arab Emirates
Industry: Freight Forwarding
Highly accomplished and versatile Ocean Export Supervisor / Customer Service & Air Export Executive with first-class management and technical expertise.
Developing existing and new business accounts, dealing with key customer queries, solving issues; maintaining visibility and control through all phases of shipment journey; producing management reports, statistical and unit cost analysis.--
Ocean Export Supervisor 11/2011 - 11/2017
Crane Worldwide Logistics, Dubai, Dubai United Arab Emirates
Industry: Freight Forwarding
Responsible for managing the end-to-end transportation of shipments, sea export, air export back-up, and cross trade export shipments by road, sea and air.
Coordinating shipments air and sea export, partnering with dependable global operators to ensure cargo solutions at the most competitive rates; ensuring the most efficient routing of cargo to minimize trans-loading and transit times, and reducing the risk of delays and damage.--
Customer Service / Logistics Coordinator 06/2008 - 11/2011
Danzas AEI Emirates LLC, Dubai, Dubai United Arab Emirates
Industry: Freight Forwarding
Responsible for managing the Schlumberger global export shipments by sea, air and road; providing exemplary support and transparency, ensuring all freight schedules are achieved, and high levels of customer service and satisfaction.
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Air Import / Export Executive 11/2003 - 04/2008
Kuehne + Nagel, Inc., Paranaque, Paranaque Philippines
Industry: Freight Forwarding
Monitoring all incoming shipments and maintaining up-to-date communication with clients, liaising with all parties for the swift clearance of cargo and documentation; performing the billing functions, and updating information to the CIEL system; ensuring high levels of customer satisfaction.
Responsible for overseeing all outgoing shipments, updating clients on shipment status; monitoring the billing ensuring accuracy; facilitating pick-up requests and the transfer and loading of shipments; preparing bookings, confirming flights and coordinating space allocations. Ensuring accurate completion of House and Master Airway Bills and cargo manifest.--
Air Export Coordinator 02/2001 - 08/2003
DHL Danzas Air & Ocean, Paranaque, Paranaque Philippines
Industry: Freight Forwarding
Receiving bookings from exporters and coordinating with Sales for shipping instructions, and booking with carriers; ensuring accurate completion of House and Master Airway Bills and cargo manifest.
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Notre Dame of Greater Manila 06/1989 - 03/1993
Caloocan, Caloocan, Philippines
Degree: High School Or Below
Major:Secondary
High School Graduate

Erwin Talens Magat Resume