Highlights:I bring a wealth of technical skills to the table, including proficiency in software tools such as AutoCAD, AutoPlant, OpenPlant, Inventor, Solidworks, Fusion 360, and ICAD. My in-depth knowledge of these tools enables me to craft innovative solutions and drive projects to success. A decade in this dynamic field has honed my skills and sharpened my focus. Starting as a Site Engineer to mastering Design Engineering, all the way to becoming an Applications Engineer and now a Technical Support Engineer - I've consistently delivered impactful results.

Skills:Mechanical Engineering, Design Engineering, Technical Support

Goal:Beyond machines and designs, I'm driven by a profound purpose—to address the world's challenges and forge a future that's brighter, cleaner, and more sustainable. I don't just design machines; I craft solutions that transform industries. My journey is marked by relentless pursuit of excellence, and my passion lies in revolutionizing mechanical design.

Membership:Professional Regulation Commission

Certification:Licensed Mechanical Engineer

Technical Support Engineer 09/2022 - current
Bentley Systems Inc, Makati City, Philippines
Industry: Design
Provide technical support to customer using OpenPlant products.
-Serve as the primary support liaison between the Customer and Bentley Systems in a 24 x 5 environment -Provide prompt and courteous troubleshooting and technical support to users via e-mail, phone, and web-portal -Assist with all facets of Bentley users and technical support by helping to identify user issues by isolating and resolving the issue or by proper escalation -Troubleshoot the users support request using the available tools and resources while following the appropriate processes and procedures -Act as liaison between user and development support -Provide proper diagnosis and resolution to the user -Keep accurate notes and details on user support requests -Communicate with staff members regarding current/ongoing issues -Document software problem defects for review and corrective action -Meet with internal Bentley teams to provide the users perspective on our products and services -Create tests, tools, and diagnostic procedures for use by product support personnel -Quality check technical product documentation Participate and contribute in writing blogs, wiki’s, Tech articles on company’s portal Create content (e.g. Wikis, Videos, technical tutorials, etc.) for the product features and operations.--
Applications Engineer 07/2021 - 08/2022
CIM Technologies Inc, Makati City, Philippines
Industry: Design
Provide technical support and product demonstration.
-Provide software technical support and assistance to Corporate Sales/Marketing Department and its affiliates; Alteon 3D and Stanford IT Learning Center during sales engagement with new prospects or existing customers -Achieve high excellence in customer support activities related to presales, post-sales, training, and special projects (customization and consulting) -Demonstrate hands-on technical expertise in using Product Design and Manufacturing Collection (PDMC) during pre-sales activities; and handle discussions with goals to highlight the capabilities/features, benefits and advantages of the product/s being offered -Conduct demonstrations, trainings, and workshops using Inventor software for manufacturing -Assist customers on product queries, installation and licensing problems, and resolution of possible complains thru troubleshooting, research, or providing necessary advice -Attend technical meetings, workshops, seminars, and product update training to keep oneself adept -Research and study additional trainings that will supplement and help improve his work functions or role -Perform other accounting-related tasks assigned--
Design Engineer 11/2014 - 03/2020
SHI- Designing and Manufacturing Inc, Pasig City, Philippines
Industry: Design and Manufacturing
Designing and drawing of different mechanical parts.
-Preparation of mechanical design calculations and necessary studies/sketches -Creation of 3D model of parts and assemblies -Creation of Detail Drawings, Assembly Drawings, Plan Drawing and Parts Lists -After sales support -Research on product innovation -Weekly report accomplishment -Implement safety standards on design 1. Project: SHI-GB Planetary Gear Reducer and Pump Gear Reducer a. Detail drawing b. Assembly drawing c. Plan drawing 2. Project: Sumimec Crane a. 3D Modeling 3. Project: SMIT Silicon Injection Machine a. 2D detail drawing and 3D modeling b. 2D and 3D assembly drawing 4. Project: Nihon Spindle Cooling Tower a. 2D assembly drawing--
Site Engineer 11/2013 - 08/2014
Well- Built Specialty Contractors Inc, Quezon City, Philippines
Industry: Construction
Site inspection, supervision and safety engineering
-Coordinates with the purchasing for material requirements (specifications/quantity/quality) -Preparation of Reports and Schedules -Health and Safety -Quality Assurance -Communication and Leadership Duties--

University of Santo Tomas 06/2008 - 04/2013
Manila City, , Philippines
Degree: Bachelor's Degree
Major:Mechanical Engineering
I studied mechanical engineering from 2008 to 2013 in University of Santo Tomas. After graduation, I passed the mechanical engineering licensure examination in September 2013.

Evander John Cabalagan Mechanical Engineer