Highlights:

Skills:aerospace, engineering, system engineering, quality, production, marketing, customer support, management, air conditioning, on-site, representative, field

Director 04/2013 - 02/2015
U-Service, Komsomolsk-on-Amur, Russia
Industry: LED lighting
Commercial and industrial lighting systems design, sales, installation and maintenance
? Company's vision and mission determination for operations and future development ? Establishing the values to be promoted throughout the company ? Setting up and reviewing the company goals ? Company policies determination ? Review and evaluating of present and future opportunities, threats and risks in the external environment and current and future strengths, weaknesses and risks ? Determination of strategic options, selecting ones to be pursued, developing the means to implement and support them ? Business strategies and plans determination ? Ensure that the company's organizational structure and capability are appropriate for implementing the chosen strategies ? Monitoring and evaluation of the implementation of policies, strategies and business plans.--
Aeronautial Projects Supervisor 12/2013 - 09/2018
Liebherr Aerospace & Transportation, São José dos Campos, Sao Paulo Brazil
Industry: Aerospace
Customer support for aerospace systems development, testing, qualification, certification, enter into service and after sales.
Directly reporting to EMBRAER E2-ETET Program Manager and Director (company headquarters in France) and managing 2 teams of 6 employees in addition to management of outsourced service providers. ? Development, supply, inspection and installation, component testing, flight testing, after-sales support management at leading aircraft productions enterprises; ? Company Focal Point abroad; ? High administration performance in contract negotiation activities; ? Subcontratos management; ? Quality Control and Assurance responsible. ? Financial Planning for customer support system abroad. ? Direct participation in the Board of Directors, Program Management, Technical and Commercial meetings, development, testing, qualification and certification workshops; ? Customer communication and relationship responsible.--
Lead Engineer 04/2008 - 12/2013
Liebherr Aerospace & Transportation, Komsomolsk-on-Amur, Russia
Industry: Aerospace
Customer support for aerospace systems development, testing, qualification, certification, enter into service and after sales.
Reporting to SUKHOI SUPERJET-100 Program Manager (company headquarters in France) in addition to the of outsourced service providers management. ? Development, supply, installation, testing, and customer after-sales support activities management of the company of € 9.845 billion annual turnover. ? Project suppliers’ coordination responsible. ? Leader for strategic projects activities and preventive action plans implementation. ? Technical support for the commercial relations with key customers and suppliers.--
Marketing Manager 08/2005 - 04/2008
United Aircraft Corporation (SUKHOI), Komsomolsk-on-Amur, Russia
Industry: Aerospace
Civilian aircraft marketing and sales.
Reporting to the CEO and managing a team of 10 employees and 2 Supervisors. ? Marketing department management in the company with a turnover of $ 35.1 billion a year. ? Aircraft promotional and sales strategies development. ? Responsible for technical and commercial communication with key customers ? Global Market research and tendency analysis. ? Company attendance arrangement and participation into International Air Shows. ? Department annual budget managing. ? Technical and commercial support for business development, active participation in field visits and commercial presentations for the customers. ? Annual budget management.--
Production Manager 01/2002 - 08/2005
United Aircraft Corporation (SUKHOI), Komsomolsk-on-Amur, Russia
Industry: Aerospace
Civilian and military aircraft production line management.
Reporting to the CEO and managing a team of 120 employees, 4 Supervisors and 3 coordinators. ? Civil and military aircraft technological and industrial processes management. ? Engineering and quality departments’ coordination. ? Production and quality KPIs strategies development and implementation. ? Processes optimization, associated cost analysis and reduction activities leadership. ? Annual budget management.--
Quality Manager 11/1999 - 01/2002
United Aircraft Corporation (SUKHOI), Komsomolsk-on-Amur, Russia
Industry: Aerospace
Production Line Quality control process management.
Reporting to the Quality Director and managing a team of 14 employees and 2 Supervisors. ? Civil and military aircraft production processes Quality Control & Assurance process management. ? Quality Control and Final delivery processes execution. ? Production and engineering sectors Coordination for Quality improvement. ? Quality KPIs improvement strategies and plans development and implementation. ? Lean Manufacturing principles implementation. ? Process optimization, associated cost analysis and reduction activities leadership. ? Annual budget management.--

Komsomolsk-on-Amur State Technical University 09/1993 - 06/1998
Komsomolsk-on-Amur, , Russia
Degree: Master's Degree
Major:Industrial Engineering
Industrial Engineering Masters Degree. Nominated for the best thesis "Military aicraft weapon suspension production line project"

resume customer support executive