Highlights:Deploying a temporal environment for one of my customers to keep their operations up when their main production database server went down and the replication systems failed. Coming up with the adequate solution required creative thinking, fast action and careful implementation under pressure with a customer contract on the line

Skills:SQL, Oracle, ITIL, UNIX, Linux, Database administration, RDBMS, Service delivery, IT Management, Project management, High availability, Disaster recovery, Cloud, Vmware

Goal:I have been a DBA for the majority of my professional career, it's the field I have the most expertise on and one I love and I am passionate about. The ability to design and build complex systems that hold and support immense amounts of data is my drive.

Certification:Data-driven Decision Making Certification DateSep 2016 – Present License PB89WR486CXB HP ATA Connected devices certification Certification DateJul 2014 – Present Oracle Database 11g Administrator Certified Associate Certification DateJul 2014 – Present ITIL V3 Foundation Certification DateJul 2013 – Present License x7blam50c7

Honor:Partnership First – HPE Values for exceptional performance on outsourced data migration project

IT Solutions Engineer 08/2016 - 12/2017
DXC Technology, Heredia, Costa Rica
Industry: IT
Role of high level design of IT enterprise level solutions for customer review and approval
? Took charge of conceptualizing enterprise solutions for complex IT settings involving various technologies ? Held responsibility in identifying and converting client needs into technical actionable requirements ? Formulate and deploy upgrade strategy for complex production database system, and deliver company's promise to customer pending for two years ? Architected enterprise solutions for Wintel, VMware and Citrix environments through understanding and translation of client needs to a technical actionable requirements ? Assumed accountability in leading various technical resources involved in every project solution Career Highlights ? Provided key inputs to the complete infrastructure migration and integration initiatives between two customer companies that expedited original project time frame by six months with expenses of 35% less than intended budget ? Steered efforts in documenting, reporting, and troubleshooting a customer complex IT infrastructure from an Information Technology Infrastructure Library (ITIL) perspective which reduced automated alerts by 60% and lessened operational maintenance cost ? Successfully resolved a long-standing backup-recovery ghost issue, thus generating approximately 30% reduction in total alerts reported to the customer ? Played an integral role in redesigning and reinstalling a complete database disaster recovery infrastructure, thus increasing reliability, metrics recovery time, and effective monitoring ? Developed a rapid turnaround strategy that enabled the continuous operation of infrastructure, while investigating and resolving a critical failure to a client system which generated millions of savings for the customer ? Obtained the Partnership First – HPE Values for exceptional performance on outsourced data migration project--
Database Projects Delivery Consultant 11/2012 - 04/2015
Hewlett-Packard Enterprise, Heredia, Costa Rica
Industry: IT
Senior Database Administration role for both Oracle and SQL Server technologies
? Created and initiated high-level database solutions in alignment with specific client needs ? Performed troubleshooting on complex technical database issue with prompt business impact ? Collaborated with technical and non-technical staff toward requirement definitions ? Served as team leader or member of a team in migration, which involved upgrading and implementing new database projects ? Carried out troubleshooting of relational database systems, such as Oracle, SQL Server, DB2, and MySQL, as well as design and deployment of high-availability solutions ? Led the implementation of production critical infrastructure changes with a zero-downtime approach ? Provided keen supervision to a small team of highly trained technical resources for database environments assistance and troubleshooting ? Collaborated with incident, problem, and change manager in compliance with the ITIL roles definition of responsibilities while focusing on change management procedures Career Highlight ? Rendered expert guidance and leadership to the ITIL Governance Change Management Team for databases that resulted to 98% successful execution rate and lowest metrics for emergency changes and rollbacks from 2012 to 2015--

Instituto Tecnologico de Costa Rica 07/2008 - 09/2017
Cartago, , Costa Rica
Degree: Bachelor's Degree
Major:Computer Engineering
Bachelor's degree in computer engineering with emphasis on computer science.

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