Highlights:

Skills:Sap Netweaver, Sap Basis Administrator, Sap Security Administrato

Certification:Sap Certified Consultant, SAP Netweaver Certification

BASIS Manager 10/2015 - current
Seidor Crystalis, San Jose, Heredia Costa Rica
Industry: Consulting
Technical management of the entire region of Central America
• Top level understanding of whole customer solution, IT landscapes, core business processes needs, interfaces, critical projects, main issues and the corresponding documentation in the SAP Solution Manager. • Identified technical risks and main issues in operations and projects, define action plan, and ensure resolution in compliance with engagement deliverables and SLA’s. • Involved SAP Experts teams to solve main issues, provide recommendations, and provide follow-up activities at Customer side. • Generated reporting to customer on engagement deliverables status, accomplishments, and results.--
SAP Support Coordinator 02/2003 - 09/2015
Corporacion Digitel C.A., Caracas, Miranda Venezuela
Industry: Telecomunication
Coordinate the technical and functional support department all areas of the company.
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Universidad Nueva Esparta 04/1991 - 08/1996
Caracas, Miranda, Venezuela
Degree: Bachelor's Degree
Major:Information Technology
The Bachelor of Computer Science handles hardware and software current to provide assistance to the needs of national and international companies, assists professionals in other disciplines, creates specialized packages that contribute to the progress and systematization of different areas, is prepared to expert teams and act on information systems to adapt to contemporary trends. It also demonstrates their professional ethics to respect intellectual property and the right to confidentiality of information.