Highlights:

Skills:desktop support, customer service, peer counselling, sales and marketing, data entry, web design, script writing, data entry

Senior Customer Service Officer 01/05/2013 - current
RAfiki Microfinance BAnk, Nairobi, Kenya
Industry: Banking
I have gained skills and experience of handling different persons from diverse backgrounds.
Handling customer feedback,complaints and compliments. Cross selling company products. inputting customer details into the system. Telephone handling--
Digital I.T assistant 05/2012 - 04/2013
Royal Media Services, Nairobi, Kenya
Industry: Media
I was able to gain diverse experience in the media industry and to date i get short term contracts for media companies.
Video editing and shooting Social media update Video conversions and upload on social media. news editing website update--
PROJECT OFFICER 06/2011 - 04/2012
Kencare initiative, nairobi, Kenya
Industry: Non governmental
Overseeing the organizations projects are done and deadlines met.
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The technical University of Kenya 05/2005 - 08/2007
Nairobi, , Kenya
Degree: Associate's Degree
Major:I.T
I graduated with a diploma in I.T with a credit.

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