Highlights:Manage organization's documentations. Checking quality of documents. Monitoring Processes. Setting Up Filing Systems. Data Encoding for Project Documentation using Project Electronic Documentation Systems. Prepared Marketing and Strategy Plan for the Audio Video Electronics Company that earns with gross income sales of USD 100k for the first month. and increasing to USD 200k for the succeeding month. Has a Teaching Experience. Customer Service Oriented and has worked as a Customer Service Supervisor in an Airline Industry. Highly Competent with broad work experience in Project and Construction Management (Overseas), Airport and Airline Operations (Overseas), Electronics Industries (Local).

Skills:Customer Service Oriented, Knowledgeable in Documentation System, Airline Operations, Administrative and Secretarial

Goal:To maintain professional development that is substantially equipped with appropriate working discipline to excel in any challenging corporate environment.

Certification:Office Management. BLS / AED and First Aid (Expired) Fire Warden and Marshalling / Health and Safety (Expired) Financial Investment / Management and BackAssurnce

Honor:Mabrouk Awardee (Best Employee) Year 2005, 2006 and 2008

Sr. Document Controller / Sr. Personal Assistant 01/2013 - current
ASTAD Project and Construction Management, Doha, Qatar
Industry: Architecture & Engineering
Required to Develop and implement documentation processes related to document control and management. Work closely with Project Team in order to implement project document flow / systems and control. Manage the process of distribution of correspondence and ensure good working relationships both internal and external clients.
1. Sr. Personal Assistant - Manage and source resources & conduct research. - Dealing with situations in the absence of Principal and commission work on his behalf. - Maintaining confidentiality. - Keep abreast of organization issues and have a good understanding of the organization’s aims and objectives. - Support Principal in his effort to reach his targets and deliver his strategic goals. - Assist the Principal to monitor and respond his emails. - Arranging Principal’s daily schedule (meetings and appointments). - Taking dictations, typing memos and letters. - Liaising with Principal’s subordinate and clients. - Attending to Principal’s needs and required assistance. - Overseeing Office requirements such as office supplies, managing files and office systems. - Organizing Principal’s complex travel itineraries. 2. Sr. Document Controller - Responsible for organization’s documentations. - Coordination with different department within an organization. - Ensuring documents are kept in right locations and accessible to all internal services. - Working and finishing task before deadlines. - Ensuring that all departments of the organization are following the same procedures with regards to documentations. - Involves in checking and approving of documents before they are filed. - Liaising with internal and external agencies to ensure the documents contains correct data and information. - Monitor and evaluate systems and look for improvements in filing and documentation.--
Administrative Assistant I 04/2005 - 12/2012
Qatar Petroleum, Doha, Qatar
Industry: Oil & Gas
Carrying out Secretarial and Administrative work.
- Monitoring and Responding to Principal's email. - Answering calls and handling queries. - Liaising with staff, clients & etc. - Managing Principal's electronic diary. - Organising and preparing complex itineraries. - Typing Memos, taking dictations. - Planning, organising and managing events. - Conducting research through web / internet. - Preparing Presentations - Managing and reviewing filing and office systems - Monitoring office supplies & equipment.--
Financial Executive 11/2004 - 03/2005
BankAssure, Philippine Axa Life, Makati, Philippines
Industry: Finance & Investment
Provides free Financial and Investment Consultation.
- Helps the client meet their personal objectives to fit in with their attitude to risk and financial circumstances. - Provide a written solution to come up with the appropriate recommendation to meet the client's needs and priorities taking into account. - To gather information, to explore, identify, agree, quantify and prioritise client's needs in a professional manner. - To obtain client's commitment to design solutions to address needs.--
Marketing and Sales Manager 11/2003 - 07/2004
Goldway Digital Equipment Inc., Las Pinas, Philippines
Industry: Electronics (Audio & Video)
Accomplishes business development activities by researching and developing marketing opportunities and plans; implementing sales plans; managing staff.
- Prepare Marketing and Strategy Plans. - Conducting Market and Sales Research. - Marketing and Sales Inventory. - Organising and Participating in Electronic Exhibition (Expo). - Promotions and Advertising. - Conduct Product Orientation, Trainings, seminars and Customer Service workshop. - Provide duty records and schedule for the promo personnels.--
Customer Service Supervisor (CSD / CI) 12/2000 - 03/2003
Abu Dhabi Airport Services, Abu Dhabi, United Arab Emirates
Industry: Airport / Airline
It is absolutely imperative that the customer service supervisor be the leader in developing teamwork and a working relationship with the airline customer.
- Lead and direct all day-to-day customer services operational activities at the Abu Dhabi Airport. - Responsibilities include, but are not limited to: 1. checking in passengers and luggage. 2. assist passenger on arrival/departure flights 3. comply with all safety/security regulations 4. assist passengers with special needs 5. sell and issue air tickets 6. make reservations 7. process lost articles and damaged baggage claims 8. assist crew members 9. Safety, security, training, and compliance are the cornerstones of this operation and are critical requirements to achieving operational excellence. It is absolutely imperative that the customer service supervisor be the leader in developing teamwork and a working relationship with the airline customer.--

University of Santo Tomas 06/1994 - 03/1998
Espana, Manila, Philippines
Degree: Bachelor's Degree
Major:Communication Arts
Minor:Marketing & Public Relations
Graduated from the University of Santo Tomas with the Degree of Bachelor of Arts Major in Communication Arts on 25th March 1998.

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