Highlights:

Skills:organised, meticulose, detail orientated, Disciplined, Excellent People Skills, Service Orientated

Conference & Events Coordinator 10/2011 - current
Villas and Hotels for Africa, Cape Town, South Africa
Industry: Corporate Travel
Coordinating meeting, events and travel arrangements for Regular Corporate Clients
• Sourcing business opportunities • Coordination and administration of all aspects of conferences for our corporate client base • Coordination and administration of all aspects of accommodation and or flight bookings for corporate client base nationally • Handling all enquiries and converting into confirmed bookings • Consultation/documentation/invoicing • Advise to clients/service providers on setup options/materials required for conferences, meatings and events • Budget to actual cost analysis and recommendation • Liaison with all relevant service providers as to special requirements of clients • Implementation of marketing initiatives/ coordination of budgets • Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism • Taking part in familiarisation visits to new destinations in order to gain information on issues and amenities of interest to consumers • Coordinate payments of all properties on a daily basis as well as ensuring all monthly debtors are followed up and paid. • Negotiating better pricing with various suppliers to meet consumer budget--
Events Coordinator 09/2008 - 07/2011
Meerendal Wine Estate, Cape Town, South Africa
Industry: Hospitality
Planning and Execution of all Weddings, Corporate Events, Meetings, Media Launches, Farmers Markets
• Marketing and sourcing business opportunities • Coordination and administration of all aspects of events • Typical events – Conferences/Weddings/Festivals/Exhibitions/ functions etc. • Handling all enquiries for events as stated • Consultation/documentation/invoicing • Advice to clients/service providers on setup options/materials required • Budget to actual cost analysis and recommendation • Liaison with all relevant Estate divisions • Implementation of marketing initiatives/ coordination of budgets • Actual coordination of events on the day, managing all aspects from food service, bar service and staff management. Ensuring all is according to the guests requirements and needs • Coordinating Wedding and Event Expo’s as marketing initiative for venue • Coordinating and maintaining online marketing • Assist as Duty Manager in A la Carte Restaurant when needed • Ensure enough staff is on duty for various outlets • Ensure excellent customer service is provided at all times • Coordinated functions of 500+ guests for companies such as Rand Merchant Bank, Standard Bank, Metropolitan, Cape Atterbury, Peninsula Beverages etc. • Coordinated annual Music Festival • Coordinated visit of pop group Smokie on Estate • Successfully established Farmers Market on Estate--
Reservations Manager 07/2007 - 08/2008
The Hydro in Stellenbosch, Cape Town, South Africa
Industry: Hospitality
Head up team of Reservations to ensure sales targets are met and grown
• All reservations for establishment • Guest liaison • Compilation of weekly & monthly sales reports • Manage and motivate Team performance and productivity • Maintaining Staff Capacity • Maintaining the Corporate image of the Company • Ensuring all procedures are maintained and adhered to. • Assuming the responsibilities of Manager on Duty when required • Support Marketing and Branding initiative • Reconstructed all reservations systems • Enhanced communication with other departments through development and implementation of formal procedures--
Reservationist 06/2001 - 06/2007
Zevenwacht Wine Estate, Cape Town, South Africa
Industry: Hospitality
2001-2003: Receptionist in Hotel 2003: Appointed as Housekeeper 2004-2007: Appointed as Reservationists & Assistant to General Manager Also performed PA duties to director for a period of time
• All reservations for establishment • Guest liaison • Supervise FOH in absence of GM • Supervise Housekeeping in absence of GM • Maintaining the Corporate image of the Company • Ensuring all procedures are maintained and adhered to. • Support Marketing and Branding initiative • Reconstructed all reservations systems • Fast knowledge and experience build up within various departments--

HRA Incorporated (City & Guilds) 07/1999 - 08/2000
Cape Town, , South Africa
Degree: Professional Degree
Major:Hotel Management
Studied Hotel Management

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