Highlights:

Skills:Windows, Active Directory, Vmware, Hyper-V, virtualization, SCCM, SCOM, SCVMM

Advisory Technical Specialist – Account Lead 05/2016 - current
IBM India Pvt Ltd, Bangalore, Karnataka India
Currently Leading the Team of 16 Members in order to support Thames Water Wintel infrastructure.
I was in onsite for Infrastructure Transition for the leading Utility Company, Thames Water Utilities Ltd. in United Kingdom. Over 1000+ Windows Servers and Entire Thames Water AD estate was part of the transition. Currently working as Operation Delivery Manager for one of the largest Client. I am responsible for any type of Technical Delivery from Account prospective and also leading the team in case of any major incident. Responsible to achieve the agreed KPI with client. Dealing with end client in Management call during any major incidents. Planning for any technological upgrade in environment and preparing the cost and effort for that proposal. Managing the project Transition from Project team to BAU team via multiple gate approval. Managing the delivery from India prospective for current account and make sure all are in track as planned.--
Senior Consultant 10/2013 - 05/2016
Capgemini India Pvt Ltd, Kolkata, West Bengal India
Intel Windows System Administrator supporting the IBM Analytics Cloud organization in support of server implementation to include hardware and operating system configuration, installation of applications, installation of supported vendor and IBM tool set, problem management resolution of issues and security compliance of systems for production readiness.
rovide support of the infrastructure by performing administrative functions of the Windows Operating Systems (hardware and software) to include vendor supported tools, support of IBM standard tools and maintain servers in accordance to customer agreed upon security settings. Skills that are being used to support IBM Cloud and Softlayer Solutions and Services – Windows Current Operating System (Win 2012 R2) Microsoft Hypervison with System Center VMM System Center Configuration Manager (SCCM) System Center Operations Manager (SCOM) Hardware Platforms for IBM Servers Advance Installation in performing server builds via automated tool set. Operating System Configuration/Tuning Windows Clustering Security Analyst Volume/Storage/File system Management Basics of Network Management Basics of Scripting Active Directory and DNS Projects Handled: Data Center Migration Activity – Actively leading a project of Zurich Data Center migration as a part of EOL (End of Life). This project is to comply all the Windows 2003 servers with Windows 2008 R2. It is also to fulfill the conversion of physical servers to virtual using vmware converter. Being the project lead, I needed to work closely with the technical team and server owners and change management team to deliver the project on time for multiple IM-Germany clients. This includes planning, coordinating, Scheduling, Implementation and Delivery. Up-Load Project – Led and delivered a highly focused project, where over 1000 servers have been built with windows 2008 R2 for one of the Germany client data center. Project P2V - Planning, Co-ordinating, Scheduling, Implementation and Delivery of Physical to Virtual migration project for one of the leading client in IM-Germany. Domain Controller Migration – I was the project lead and coordinator for the Active Directory Domain Services migration from Windows 2003 to Windows 2008 R2 and raising the functional level.--
Senior Engineer – System Administration 06/2010 - 10/2013
Computer Scinces Corporation, Bangalore, Karnataka India
As a senior engineer, managing and implementing of Windows Server Environment of RIOTINTO for UK and Australia Data Centers. Server Infrastructure includes, Windows 2003 and 2008 servers, MS Active Directory Services, VMWARE (ESX 4.0 Environment). BMC Tools (ITSM, Performance Manager, Axibase, CMDB, etc.)
As Windows Admin Key Responsibilities: Solving the day to day incident tickets and provide second level support to team mates. Prepare root cause analysis (RCA) report of the major incidents/problems. Build new servers as per the company’s standard (SOE) Servers patch management using Shavlik tool. File system and Disk Management (Security permissions, DFS, Disk extend, SAN configure, RAID) Manage the Servers and Keeping up to date Softwware using System Center Configuration Manager (SCCM). Server/OS tuning as per the requirement (Registry change, Hotfix installation, Firmware & Driver update) Managing a standard level of Active directory and group policy Good knowledge on Dell iDRAC and IBM RSA in client Client Infrastructure. Good experience on BSOD issues and fair idea on Memory Dump analysis using Windbg Vendor escalations, coordination and reporting. Experience on MS Clusters and fair trouble shooting skills Prepare technical and process document. As VMware Administration Key Responsibilities: Install and configure ESX or ESXi, Install and configure vCenter Server components, Configure and manage ESX/ESXi networking and storage using vCenter Server Deploy, manage, and migrate virtual machines P2V Server/Machines Conversation Manage user access to the VMware infrastructure Use Vmware Vsphere to monitor resource usage Use Vmware Vsphere to increase scalability Use Vmware Vsphere Update Manager to apply ESX/ESXi patches Use Vmware Vsphere to manage higher availability and data protection Use Vmware Vsphere to manage DRS--
Windows System Analyst 06/2007 - 05/2010
Accenture Services Pvt Ptd, Bangalore, Karnataka India
Support and Maintenance of Server infrastructure Providing Windows Server Operating System Support Active Directory Support & Administration DHCP management ISA & Websense Management File and Print server support Analyzing / Defining Event Monitoring Process Installation and Deployment of patches Incident Management Change Management Vendor Management
At Accenture for project JP Morgan Stanley. As part of ATIS GDN, I am providing L2 remote technical support and administration for windows 2000/2003 servers (Dell, HP, and IBM) for Morgan Stanley client across four abroad locations. Handling alerts during work window, host reboot, node down from DCC operations support through Falcon ticketing system and creating MCM tickets. Configuration of remote access hardware's (DRAC, ILO, IBM blade console) to access servers remotely. Also analyzing root cause analysis of unexpected server reboots and crash dumps. Restoration of files, Exchange mailboxes with VERITAS Net backup tool. Server build of different types (normal, dual partition, win zebra, citrix) using Win build 2.0, MCM checkout of hosts, server health check-up for production. In addition, using DSDB commands to collect information regarding host, modify host information. Managing share permissions to users and providing access to user to different users and computers group. Using nasti commands to collect information regarding the DFS, share and modify the disk quota by nasti tool set, mapping DFS paths. Configure Windows Server with San Storage (Standalone/Cluster) using SAN Surfer Configuring and managing SAN Zones, LUN Masking etc Managing CIFS and NFS Shares on NAS (creation, resizing, deletion etc.) Applying patches, hot fixes, and service packs to hosts and cluster nodes. Evaluate, discuss, listen to and re-think ideas to move forwards in a productive manner. Responsible t replicates various domain controllers. Investigate & Troubleshoot root causes--
Engineer - Helpdesk Management 01/2004 - 06/2007
Wipro Infotech, Kolkata, West Bengal India
Working in P&R Services (a franchisee of M/S Wipro Infotech) for Price WaterHouse Coopers – Kolkata as a Operations Management Engineer.
Monitoring and maintenance of Several Lotus Notes, SAP & Database Servers in different platform. Back up and recovery of Mail, Application & Database information in different operating system environments (Windows, Linux & Sun Solaris). Installation of Operating System and application software. Patch & Virus management and OS deployments / up gradation. Implementing, configuring & maintaining File & Print Servers. Install and configure network printer (Samsung ML2150N & HP LaserJet 3500, 4600, 8000). Maintaining different types of Logs, Databases & Reports as per client’s policy. Maintaining different types of Reports as defined by ISO, BS-7799 & ITSG (internal audit). Configuring & maintaining servers (i.e. File Server, Print Server) as per BS-7799’s policy. Networking:- Monitoring IPLC and ssVPN Link from PwC Kolkata to PwC U.S.A. Monitoring and troubleshooting different MPLS & ISDN links across the different PwC branches in India. Liaison with Vendors (Like VSNL, GTL, Bharti) for Link Management. Liaison with Vendor (Like Airtel, Hutch) for Blackberry Management. Technical Support: - Responsible for Hardware (First level), Operating System, Lotus Notes Client & Network (LAN) support to (above 1000) users. Assign user nodes to various devices installed and networked, handle allocation and protection of user rights, as per company's policies. Configure network printer and other hardware devices. Ensure prompt resolution of queries put forth by internal / external customers and maintain high customer satisfaction levels. Others: - Deploying Safeguard Easy (a third party Encryption Tool) throughout India. As an Operation Engineer, provided 24*7 supports to customer in two shifts.--

K.S. Polytechnic 04/1999 - 05/2003
Bangalore, Karnataka, India
Degree: Professional Degree
Major:Electronics and Communication Engineering
Completed 3 Years full time Diploma in Electronics and Communication Engineering from K.S. Polytechnic an AICTE (All India Council of Technical Education) Institution.

System Administration Windows, Active Directory, VMWare, Hyper-V, SCCM
SystemAdminSolutionArchitect