Highlights:IT project and service manager, working with clients in different sectors of economy, develop high performance teams and ensure complete the scope in time and budget. * IT & Business strategy * Project manager * Cost reduction * IT Operations * Infrastructure design & operations * PMI * Service delivery * Achievement of goals * Problem solving

Skills:MBA, PMP, BPO, CLIENTS SUPPORT, SERVICES

Goal:Computer Science engineer, over 14 years of experience, leading teams and projects, to provide Information Technology services to the organizations, I’m worked in finance and consultancy sectors, implementing solutions, applications, generating innovation and cost alignment to improve the operational services and procedures.

Membership:PMI, ISACA

Certification:PMP

Operation Manager 10/01/2015 - current
Grupo HCC, Bogotá, Colombia
Industry: Systems
My position is the responsibly of commit all the projects of the organization, be in permanent contact with the projects managers and provide instructions to solve problems inside an specific client.
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Project Advisory – Service Manager – SAP Infrastructure manager 01/2014 - 10/2014
COPEX, Bogota, Distrito Capital Colombia
Industry: Advisory BPO
Project manager Portfolio management Service delivery manager
Design, manage and control an infrastructure project portfolio, requested by the implementation of a single corporate SAP for 35 companies of Valorem. This projects includes the development of a corporate MPLS, implementing security standards, manage the operation services of the internal datacenter with more than 200 virtual servers, storage & networking hardware in an IAAS model exclusive for the companies of Valorem. Project manager for the implementation of Success Factors in 10 companies covering 800 users around the country.--
IT Manager 07/2009 - 12/2013
Human Capital Outsourcing, Bogota, Distrito Capital Colombia
Industry: BPO, Advisory
Direct the IT services, IT budget reduction, Project management, develop management, delivery services
Direct the IT services for internal and external clients (over 700 clients in different sectors), include application, infrastructure and helpdesk support, design and development of internal software, plan the IT product innovation, manage more than 50 projects of payroll implementation and integration with legacy software. Patent two new apps with more than 90.000 active users to provide employee web access to payroll and benefits information in a SAAS model. Plan and control the IT budget, working with the operation, to develop internal projects, in 4 years I’m implement strategies to consolidate and renew hardware, improve the model to acquire and contract services and hardware with lower cost and scalability.--
Senior Consultant 12/2008 - 07/2009
Price Waterhouse Coopers, Bogota, Distrito Capital Colombia
Industry: Advisory
Project planning, project execution, IT advisory
Develop advisory projects with focus in IT efficiency, using frameworks like ITIL, COBIT, CMMI & PMI to improve the IT performance, additionally, execute special training projects to generate a fast track adoptions of frameworks like ITIL or PMI.--
Chief planning and financial control 01/2005 - 09/2008
Santander Bank, Bogota, Distrito Capital Colombia
Industry: Finance
operation coordinator, development coordinator, bussines inteligence
Manage the acquisition process, clean and diary loads to the BI microstrategy solution, of each bank product and client to integrate and transform this data into financial information to provide to every bank area as a support to consult and choice decision. Develop the internal team to provide data services on demand and achieve fast changes to the BI solutions to remake process and create new big data analysis.--
IT Coordinator 01/2001 - 12/2004
Santander Bank, Colombia, Bogota, Distrito Capital Colombia
Industry: Finance
IT coordinator, project planing and execution, development software, IT administration
Responsible for the main services application of the bank, with presence in each branch an central areas, this application work in more than 1.500 PC an integrate the whole bank functionality with +100 domains interconnected in a single WAN. Develop & maintenance the software and coordinate the develop % third level support team, control requirements and external providers.--

Universidad Nacional de Colombia 06/2001 - 10/2008
Bogota, Distrito Capital, Colombia
Degree: Bachelor's Degree
Major:Systems Engenieer
Ranked as the best university of the country to study Engenieer

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