Highlights:

Skills:Central Parts Depot Management, After Sales Product Marketing & Development, Product Planning & Strategy Implementation, Field Management / After Sales Operation, IP & Brand Protection, Spare Parts & Accessories Sales Manager, After Sales District Manager

Goal:oyota Caucasus LLC Retailers Field After Sales operations Management in 6 countries Upgrading TSM ( Warehouse ) Kodawari achievements level of Retailers Supporting new DMS activities Dealer After Sales Operations Management Managing Dealer After Sales Operations with 7 Aftersales Region Managers Spare Parts Warehouse Kaizen DPOK ( Dealers Parts Operation Kaizen ) Field Parts operating system management Management of Field Parts and Accessories marketing and sales operation Coordination of RTL's parts and service operations, implementation of OIL ( Optimum Inventory Level )of inventory control system with JIT (Just in Time) , Dealer Management and Information System Develop the Spare Parts, Accessories, Warehouse, Kaizen , Car Care, Training section Managing and training local After Sales Manager, Spare Parts & Accessories Manager, Warehouse Leader and After Sales field Specialist (TSM-Toyota Customer Service Management, Commercial) DOS, Microcat Help Desk Arranged and coordinated RTL's service marketing activities Management of region managers for action plans to improve parts target realizations and complete Customer Satisfaction / Service Rate score increase Certification “ Value Chain Commercial Skills “ for Lexus RTL's monthly Genchi Genbutsu visit

Certification:Certified Trainer for “ Sales Skills for Parts & Service “,“Marketing for Parts & Service Managers“, “ Accessories Selling Power “, Value Chain Commercial Skills for Lexus

Honor:Toyota Europe Value Chain 2013 Awards

After Sales Senior Manager / IP & Brand Protection Senior Specialist 04/2006 - current
Toyota Caucasus & Central Asia, Tbilisi, Georgia Georgia
Industry: Automotive
Working for automotive business ( Toyota / Lexus / Yamaha / Nissan / Infiniti ) since 1997 till today. You can find enclosed my resume and certificates to provide an overview of my career achievements and qualifications . I have long experience in Spare Parts , Accessories, Service & Car Care Sales / Pricing , Central Parts Depot Management , After Sales Product Marketing & Development , Product Planning & Strategy Implementation , Dealers Field Management / After Sales Operation , IP & Brand Protection.
Management of Field After Sales operations of Toyota Caucasus LLC retailers in 6 countries Upgrading TSM ( Warehouse ) Kodawari achievements level of retailers Supporting new DMS activities Dealer After Sales Operations Management Managing Dealer After Sales Operations with 7 Aftersales Region Managers SP WH Kaizen Field Parts operating system management Management of Field Parts and Accessories marketing and sales operation Coordination of RTL's parts and service operations, implementation of OIL ( Optimum Inventory Level )of inventory control system with JIT (Just in Time) , Dealer Management and Information System Develop the Spare Parts, Accessories, Warehouse, Kaizen , Car Care, Training section Managing and training local After Sales Manager, Spare Parts & Accessories Manager, Warehouse Leader and After Sales field Specialist (TSM-Toyota Customer Service Management, Commercial) DOS, Microcat Help Desk Arranged and coordinated RTL's service marketing activities Management of region managers for action plans to improve parts target realizations and complete Customer Satisfaction / Service Rate score increase New “ Value Chain Commercial Skills “ for Lexus certification RTL's monthly Genchi Genbutsu visit--
SP & Accessories Manager ( Part Time ) 02/2001 - 02/2006
APS / Nissan & Infiniti Official Dealer in Georgia, Tbilisi, TBILISI Georgia
Industry: Automotive
Spare Parts, Accessories, Warehouse Operation Management
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SP & Accessories Manager / Warehouse Manager 10/1997 - 02/2006
Toyota Center Tbilisi, Tbilisi, TBILISI Georgia
Industry: Automotive
Develop the Spare Parts & Accessories Sales, Warehouse Management, Pricing, Planning, Seasonal Campaign
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Georgian Technical University 09/1991 - 07/1999
Tbilisi, Georgia, Georgia
Degree: Bachelor's Degree
Major:Engineering and Technology of Organic Chemistry
Engineering and Technology of Organic Chemistry

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