Highlights:

Skills:Jewellery, Retail, Fashion, Healthcare

Home Care Assistant 03/2018 - current
Drewdales Homecare, Doncaster, United Kingdom
Industry: Health care
Key roles and responsibilities ? Service User Liaison ? Problem Solving ? Medicine Administration ? Documenting and Reporting ? Health Professional Liaison ? Safe Guarding ? Emergency First Aid ? Proving Personal Care ? Reporting to Head Office ? Dementia Care ? Infection Control
Key Achievements & Summary Successfully completed several training courses such as: moving and handling, safe guarding, mental capacity act, emergency first aid and infection control. Completed a certificate in Dementia care and currently studying towards a BA Hons degree in Health and Social Care with the Open University.--
Store Manager 05/2017 - 03/2018
Chapelle Jewellery, Doncaster, South Yorkshire United Kingdom
Industry: Retail
Responsibilities ? Customer Liaison ? Problem Solving ? Stock Ordering & Control ? Staff Management ? High Value Sales ? Duty Roster ? Training ? Inventory ? Stock Ordering & Control ? Reporting to Head Office ? Cash Handling
Key Achievements & Summary Increased revenue by 6% since start of employment. Improved on customer relations. Liaised with exterior companies in marketing campaigns and promotional events. Introduced staff incentives to maximise productivity. Introduced store mapping to identify and maximise on key lines.--
Assistant Manager 06/2016 - 06/2017
Cadenzza, Sheffield, Yorkshire United Kingdom
Industry: Retail
Responsibilities ? Customer Liaison ? Problem Solving ? Stock Ordering & Control ? Staff Management ? Training ? Inventory ? Stock Ordering & Control ? Reporting to Head Office
Key Achievements & Summary Increased revenue by 5% since start of employment. Increased awareness of Designer brands in store. Liaised with exterior companies in marketing campaigns and promotional events. Introduced staff incentives to maximise productivity.--
Store Manager 11/2012 - 06/2016
Harding Retail, Worldwide, United Kingdom
Industry: Duty Free Retail
Responsibilities ? Customer Liaison ? Problem Solving ? Stock Ordering & Control ? Staff Management & Training ? High Value Sales ? Health & Safety Officer ? Inventory Incl Stock ordering & Control ? Product Specialist ? Sales & Aftercare ? Promoting & Advertising
Key Achievements & Summary Increased revenue by 15% on various ships and improved on loss prevention by reducing shrinkage by 8%. Improved team morale and staff retention during a very challenging season by implementing incentives and a reward system, this in turn saw a significant increase in revenue and customer service reports. Underwent extensive training in fine jewellery and watches and achieved 98% on the final exam. Directed multi-departmental promotions such as bazaars, fashion shows, flash sales and seminars. Improved on language skills and learned an additional language to better communicate with staff and passengers.--
Optical Assistant/ Lab superviser 05/2010 - 11/2012
Specsavers Opticians, Aldershot, Hampshire United Kingdom
Industry: Health care
Responsibilities ? Customer Liaison ? Problem Solving ? Stock Ordering & Control ? Dispensing ? Cash Handling ? Lab Work ? Complaint Handling ? Sales & Aftercare
Key Achievements & Summary Received qualifications in OCA and ODA. Promoted to Lab Supervisor after 12 months. Took initiative to learn additional language to best communicate with patients. Recognised as top selling dispenser, increasing average sale by up to 20%.--
Supervisor 03/2008 - 05/2010
Republic Ltd, Doncaster, South Yorkshire United Kingdom
Industry: Fashion Retail
Responsibilities ? Customer Liaison ? Problem Solving ? Visual Merchandising ? Duties Roster ? Cash Handling ? Stock Rotation & Ordering ? Complaint Handling ? Sales & Aftercare
Key Achievements & Summary Received NVQ qualifications in Visual Merchandising and Customer Service. Promoted to a Full Time Supervisor within the first year. Regularly achieved over 95% on Mystery Shop reports.--

Hall Cross College 09/1998 - 05/2005
Doncaster, South Yorkshire, United Kingdom
Degree: High School Or Below
Major:High School Curriculum
Alevels (16-18) English Language - A English Literature - B French - B Ancient History - C General Studies - C GCSE (11-16) English Language - A English Literature - A Maths - B Science Dual - BB Religious Studies - B French - B Spanish - B ICT - C Design Technology - C

Login to view resume: Resume 2018 -