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LUISA NAVARRO

ROCKVILLE MD, US

Phone: xxx-xxx-xxxx

Email: xxx@xxxx.xxx



  • Looking For: financial specialist, quality control supervisor

  • Occupation: Business and Finance

  • Degree: Master's Degree

  • Career Level: Fully Competent

  • Languages: Spanish, English

Career Information:

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Highlights:Specialist in Management of Human Talent and Organizational Development, Professional in Financial Management, with experience in Human Talent Management, quality management processes, labor security, tax settlement, control and security BASC; dynamic, proactive, responsible, able to work as a team, leadership ability, development and motivation of human talent to achieve objectives, negotiation skills and self-management to maintain high quality standards.

Skills:Ability to Work Under Pressure, Conflict Resolution, Leadership.

Goal:Be able to deliver my knowledge and experience through the skills I have developed as a professional, highlighting the work of each employee to increase customer satisfaction. I like to be updated and have a continuous learning, to learn and to unlearn every day, it is important to be able to perform in the campus that I have studied because I feel that I can deliver it with vocation, passion and much responsibility.

Certification:Student MBA Finance - Currently Specialist in Management of Human Talent and Organizational Development Bachelor Manager Finance Quality auditor


Experiences:

Human Resources Manager 05/2015 - 08/2016
Cardiologia Siglo XXI, Ibague, Colombia
Industry: Health
Human Resources Manager
? Consultant of Integrated Systems of Management under the norms ISO9001, ISO14001, ISO18001, System of Management in Control and Security BASC. ? Implementing processes and procedures with standardized methods adopted by the company. ? Evaluator of performance of employees according to company policies. ? Preparer of payroll, social benefits and taxes. ? Generator of induction and reeducation programs for all the personnel of the administration giving to know norms and regulation of work. ? Coordination of the recruitment and recruitment process. ? Monitoring the quality of the service through management indicators. ? Attention and resolution of customer requests and concerns. ? Monitoring of dependency management according to established procedures and goals. ? Elaboration of personnel development plans according to the diagnosis, policies, resources and characteristics of the target population. ? Programming and planning of Quality Audits.--
Consultant of Quality 03/2015 - 12/2015
INGEOCONSULTORES S.A.S., Ibague, Colombia
Industry: Engineering
Consultant of Quality
? Update and modification of the general documentation of the management system. ? Coordinate, guide and facilitate the process of development of the management system. ? Take corrective and preventive actions in a timely and effective way for the continuous improvement of the system. ? Training in the implementation of the methodologies established in the documentation of the management system. ? Follow up on activities implemented and develop over the course of the process. ? Design of the system of management by processes, that allowed to optimize the indices of effectiveness in the company. ? Certification of the quality management system of company under parameters established in ISO9001:2015 ? Promote the culture of quality within the company.--
Financial Manager 03/2014 - 03/2015
HEAVYCOL S.A.S., Ibague, Colombia
Industry: Transportation
Financial Manager
? Carry out descriptions of individual objectives for each functional area. ? Define personnel needs consistent with the company's objectives and plans. ? Select competent personnel and develop training programs to enhance their skills. ? To exercise a dynamic leadership to return operative and to expel the determined Airplanes and Strategies. ? Develop a work environment that positively motivates individuals and organizational groups. ? Continuously measure actual execution and results with budget plans and standards (self-monitoring and management control). ? Analyze finances of all decisions. ? Analyze the amount of investment required to achieve the expected objectives, the decisions that affect the left side of the balance sheet (assets). 3 ? Prepare general and specific reports to select sources and alternative ways to finance company projects. ? Negotiate with suppliers, for terms of purchases, special discounts, forms of payment and credits.--
Manager of Quality and Human Resources 07/2010 - 03/2014
DIPACAS S.A.S, Ibague, Colombia
Industry: Transportation
Manager of Quality and Human Resources
? Controlling personal drivers in charge of the company ? Implement the ISO 9001: 2008 Quality Management System ? Implement the BASC Security Management System Version 4: 2012 ? Determine the terms and nature of each load ? Control compliance with the legal requirements and the requirements established in the hiring of personnel. ? Develop and manage the wage policy structure ? Develop and manage the policy and administration of social benefits. ? Maintain the Quality and Safety Management System. ? Facilitate the development and methodology of corrective, preventive and improvement actions. ? Conduct cycle audits of each of the systems. ? Promote the culture of quality, environment, safety and occupational health. ? Investigate the background of the candidates for evaluation and staff selection. ? Coordinate the integral committee and quality plan and report on the performance of the SGI.--
Employee supervisor and production and Manager of Quality 07/2007 - 08/2015
COLHONES EL IMPERIO, Ibague, Colombia
Industry: Mattress manufacturer
Employee supervisor and production and Manager of Quality
? Control of the raw material ? Supervision of administrative and operational staff ? Reconciliation of banks, portfolios and suppliers ? Keep the inventory with the appropriate units. ? Contact the client for their movements and balances. ? Maintain the accounts and register in the software. ? Submit reports to the monthly manager. ? Prepare payroll pay and make payment to staff. ? Implement the ISO9001:2008 Quality Management System--

Education:

Universidad del Tolima 02/2008 - 11/2013
Ibague, , Colombia
Degree: Bachelor's Degree
Major:Finance Management
Finance Management


Universidad del Tolima 02/2008 - 06/2011
Ibague, , Colombia
Degree: Associate's Degree
Major:Technologist in Financial Administration
Technologist in Financial Administration
SENA 05/2009 - 12/2009
IBAGUE, , Colombia
Degree: Associate's Degree
Major:Quality Manager ISO 9001:2015
Quality Manager ISO 9001:2015
Universidad del Tolima 06/2013 - 12/2015
Ibague, , Colombia
Degree: Master's Degree
Major:Human Resources
Master of Human Resources and Organizational Development
University Metropolitan 08/2015 - 08/2018
Wheaton, Maryland, United States
Degree: Master's Degree
Major:Finance
MBA Finance
ICONTEC 01/2016 - 12/2016
Ibague, , Colombia
Degree: Associate's Degree
Major:Quality Manager ISO 9001:2015
Quality Manager ISO 9001:2015

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