Highlights:

Skills:Customer service, 100% work, Ground staff, Cleaning, Serving. Attending customers

TEAM LEADER 01/12/2018 - 08/13/2018
G Kishanlal Petroleun Company, Hyderabad, Telangana India
Industry: Retail
Taking care of the team with their performance.
Being a Team Leader, I had to manage every agent/executive who were reporting to me. I had to take the escalations and resolve it. Also manage the Attrition, Shrinkage and many more. I have proved my best and make my team do the work assigned by the company.--
Sales Associate 07/12/2017 - 12/30/2017
Convergys India Services Pvt Ltd, BANGALORE, KARNATAKA India
Industry: BPO
Worked with Convergys for one of the top company in USA. ( AT&T ) was top client.
As a sales associate, I get to talk to US customers who had concerns with their billing. I used to take care of customers billing by explaining in detail resolving the issue. Once the service is done, I used to Up-sell the product and make sales. I have proved my best with many happy customers feedback.--
Senior Executive 07/28/2016 - 06/17/2017
Team Lease Services Ltd, BANGALORE, KARNATAKA India
Industry: Telecommunications
Assist the customer who needs assistance with purchased product.
As a Senior Executive, I had to take the incoming calls and handle the customer queries and resolve it with in timely manner.--

Seshadripuram Independent Pre University College 03/2011 - 04/2013
BANGALORE, KARNATAKA, India
Degree: High School Or Below
Major:Commerce
Minor:Business
I have completed my 12th or 2nd PUC in 2013.

Mahesh Reddy S