Highlights:

Skills:Storage Area Network, Hitachi Storage, HP Storage

Certification:ITIL V3 Certified HP Data Protector Software Fundamentals Certified (Windows) CompTIA Storage+ SNIA Certified HP Data Protector Software Fundamentals Certified (UNIX) EMC Information Storage and Management (ISM) ver. 3 – EMC Proven Associate

Senior Storage Engineer 09/2016 - current
CEVA IT Shared Services, , Philippines
Third-level escalation support. Responsible for Storage systems administration of host systems and related devices. Monitor backup and Storage applications and third party software to prevent system outages and ensure high quality system availability. Responsible for multiple storage platforms.
• Setting up, configuring, and maintaining of HDS replication such as TrueCopy, Universal Replicator, Shadow Image • Managing HDS VSP/HUSVM, Netapp, EMC VNX, EMC VMAX, HP EVA in multiple Datacenters • Hands on experience in implementing Hitachi Universal Replicator in HUSVM storages across the Datacenters. • Experience in configuring and troubleshooting host servers and Storage based Snapshot and Shadow Image In-system replications. • Experience using maintenance mode of HUSVM in VSP, HUSVM storages • Hands on experience in configuration and maintenance of Dynamic Provision volumes • Experience in installation and upgradation of storage management tools and patching • LUN publishing, expansion and shredding across Datacenters • Hands on experience in identifying fabric issues, SAN connectivity and provides resolution • Managing RAID groups, Host groups and LUN allocation. • Monitoring Storage array hardware failure and connectivity issues. • Manage and monitor zoning activities on Brocade switches using Brocade SAN health, and Fabric Manager, including zone create/modify/delete. • Implement, and oversee policies and procedures to ensure consistent storage provisioning, uptime, regulatory compliance and data protection. • Participate in worldwide collaboration to share on engineering efforts, technical challenges and breakthroughs • Performing data migration and upgrades across storage systems, SAN fabrics, and range of products that support the testing and production of storage systems. • Hands on experience in integration, and configuration of NAS and SAN storages per the requirements of production • Work with vendors and team members to troubleshoot issues related to the operations (Problem management) • Creating Flash copy and Remote Mirror between the storage subsystems. • Ensure all changes to systems are recorded and properly executed with approval (Change Management) • Participate in Business Continuity Planning and DR strategy including documenting of DR procedures, and executing DR drills • Been part of the Storage environment migration from EMC to HDS storage.--
Senior Storage Admin 08/2015 - 09/2016
Dell - EMC, , Philippines
• perform operational support, capacity and performance management of the SAN and /or NAS environment that includes problem diagnostics/resolution, storage request processing, capacity and performance planning. • day to day interaction with team members both locally and remotely • perform storage administration such as healthchecks, controller and FC firmware upgrades, configuration and presentation of Storage LUNs, and performance tuning.
• work with vendors for problem resolution, with Systems Administrators for storage problem diagnosing, and with peer SAN/NAS storage team on issues and new hardware deployments. • Fabric Migration, Zoning, Modifying configuration, FW upgrades • Maintain SAN/NAS management software tools and their supporting infrastructure servers within the environment. • work with internal clients on BAU/project requests to perform upfront planning and analysis of the request to ensure it meets guidelines as to SAN/NAS amounts and to define the proper SAN/NAS solution, from a platform, capacity, and performance perspective • Involved in performance benchmarking of new and existing technologies in SAN/NAS that are already installed, or may be brought into the environment. • Creation and update operational, configuration, and performance healthcheck processes and procedures. • Managing ViPR SRM for all Storage Arrays, Fabric Switches, Physical Servers, and Virtual Machines.--
Senior Storage and Backup Administrator 10/2013 - 08/2015
CGI, , Philippines
• Manage SAN and NAS storage environment. • Alert and resolve performance issues • Conduct annual disaster recovery planning exercise and follow up with DR procedure updates • Deploy SAN storage for application systems that run on multiple platforms, including server, database, messaging interfaces. • Perform day-to-day break-fix and troubleshooting storage related tickets.
• Performs daily operational tasks like storage/lun provisioning and maintaining availability. • Develop methologies and best practices in implementing storage solutions for mission critical database systems. • Reviews and standardizes all recovery plans, including process and procedural standards • Creation/Deletion of NFS Filesystems, LUNs using Fiber Channel for application & DB nodes. • Provide highly complex day-to-day technical support that includes investigating and resolving SAN systems-related matters; and ongoing maintenance, support, troubleshooting and management of XIV Storage Arrays. • Ensure IT adherence to service level agreements regarding storage allocations, limitations, and availability are met. • Identify technical environment issues and implement solutions to mitigate problems • Update and create technical product trouble-shooting documentation • Unix server management and administration--
Senior Storage and Backup Build Administrator 05/2013 - 10/2013
Tata Consultancy Services, , Philippines
• Implementing, administering and managing ZFS 7420 Storage Appliance inside the Data Center with 228TB of total disk capacity. • Project planning and delivering major portions of implementation which include creation of project documentation such as High and Low Level Design, Statement of Work, Build Document, etc
• Creation of Filesystems & exporting to required Servers. • Creation of Block level Filesystem( LUNs ) using Fiber channel. • Configuration and Setup of ZFS Storage for operation readiness. • Configuration of Backup, Replication Activity for ZFS Storage • administering NAS and SAN • Configuration of all data Services like NFS, HTTP, SMB using ZFS Storage Appliance. • Implement and manage SAN Fabric switches using Brocade and Cisco MDS. • Creation/Deletion of NFS Filesystems, LUNs using Fiber Channel for application & DB nodes. • Creation of Snapshots/Replication for Backup activity. • Monitoring Performance of ZFS Storage Appliance using DTrace tools • Creation of Users/Dasboard/Alerts for monitoring purposes. • Configure, install, and manage data backups for applications and systems. • Ensure that restore procedures are configured and tested. • Carry out regular checks on the status of servers, storage, and tape libraries from a hardware and software standpoint • Administers security and backup procedures for Database & Applications, participates in software and hardware evaluation. • Implement & maintain templates for standardizing all technical backup and recovery procedures for all sites (Primary & DR) • Reviews and standardizes all recovery plans, including process and procedural standards. • Support acquisition, installation, maintenance, and administration of large enterprise SAN, NAS & enterprise Backup environment. • Implement, and oversee policies and procedures to ensure consistent storage provisioning, uptime, regulatory compliance and data protection. • Configuring and installing SAN switches and storage hardware. Perform software upgrades on switches and storage devices • Update and create technical product trouble-shooting documentation--
IT Technical Consultant Level 3 Storage and Backup 03/2010 - 05/2013
Hewlett-Packard, , Philippines
• Perform as Backup Delivery Lead for 2 Australian accounts. • supporting a total of 400+ backup clients. 500TB+ of EVA total disk capacity. • Perform activities include storage provisioning, performance tuning, adding volumes, assigning ports, error tracking, data movement, software configurations, product evaluation, and addressing compatibility issues. Additional activities include continuous analysis of performance, tracking revisions for compatibility, tape operations support, catalog maintenance and account migration.
• Perform implementation and supporting SAP/Oracle/Exchange/VMWare integration with HP Data protector. • Responsible remotely as level 3 support for customer's backup environments, Storage Area Network (SAN) / Network Attached Storage (NAS) / Virtual Tape Library (VTL) / Enterprise Backup Solution. • Perform quick and quality resolution for incidents that are escalated to Deep Technical Support • Contribute in quality and productivity improvements projects, provide analysis of information. • Complying with the ITSM and SLA standards by observing the Incident Management lifecycle processes. • Single Point of Contact for any technical issues for a certain account • Perform proactive analysis of incident data in an attempt to identify recurring incidents or emerging trends • Review, prioritize, approve, seek approval and communicate change records that are received via the Change Management Process; Perform change management based on requirements that meet or exceed the customers' expectation. • Ensure restorability of data for Database, File systems and Messaging systems. • Provide continuous knowledge improvements in Level 1 and Level 2 team for increased capability to resolve recurring issues. • Planning, configuration, and securing Backup solutions for high availability and disaster recovery • Ensure proper and accurate performance monitoring, via standard reporting or other sources • Performed regular reviews of the SAN environment for fault and performance parameters--
Senior Systems Engineer 06/2006 - 03/2010
Accenture, , Philippines
? Design and implements server and workstation solutions ? Perform HP storage healthchecks and backups/restore using Symantec Netbackup and HP Data Protector.. ? Provide technical support & maintenance of production and development systems and administration of environments, running on various platforms, ensuring SLA targets are met ? Analyzes the needs of the projects/client, groups and establishes priorities for workstation design/implementation projects. ? Provide expertise on system performance tuning, capacity planning, and maintenance patching and new version installation.
? Manage relationship with application vendors and ensure they are meeting all service levels and responsibilities. ? Work as part of a technical support team delivering a quality service to single/multiple clients using a variety of hardware and software products. ? Analyzes, installs and supports workstation operating systems, databases, utilities, internet,/intranet related tools, etc. ? Resolve Level1/2/3 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. ? Conduct trend analysis with a focus on proactive identification of events/issues that threaten performance and a consistent & timely resolution and documentation. ? Assist disaster recovery tests. ? May have regular interaction with the users around first line queries/requests for information. ? Applies procedures to ensure accuracy of output and adopts continuous improvement approach. ? Dedicatedly assigned to support BPO clients and users with regards to their desktops/laptops (hardware and software), networks and user profile problems. ? Implement upgrades with regards to updates, revisions and security policies involving servers/desktops/laptops configurations. ? Manages clients servers machines which reside in Accenture Manila’s Data Center. ? Setting up new users’ accounts and profiles and dealing with password issues--
IT Engineer 11/2002 - 03/2004
Personal Computer Specialists, , Philippines
? Provide first level support for all the employees on problems regarding their servers, workstation and software configurations. ? Conducts test requiring interface of hardware and software for certain upgrades.
? Analyzes, installs and supports server, workstation, operating systems, databases, utilities, internet/intranet related tools, etc. ? Reset AD password for certain users. ? Supports/troubleshoots workstation problems. ? May have regular interaction with the users around first line queries/requests for information. ? Perform periodic back-ups of server files using Veritas.--

AMA Computer College 06/1997 - 04/2002
Marikina City, , Philippines
Degree: Bachelor's Degree
Major:Computer Engineering
Graduated a 5-year course as B.S. Computer Engineer.

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