Highlights:Travelling to Europe to source products for retail clients. Creating stock opportunity in a TFG subdivision called Exact (retail) where textile accessories were moved. Also sourced product for Queenspark and successfully created a new category for this client.

Skills:Performance Management, Discipline, Recruitment & Selection, Employee Relations, Policies and Procedures, Labour Law, Union Negotiations, Payroll & Remuneration, Incentives, Restructuring, Project Management, Sales Management, New Business, Budgets and Targets, Customer Relations, Cold Calling, Presentations

Goal:Business Owner in Services Industry

Certification:Swedish Massage (Camelot) Labour Relations Micro and Macro Environments (UNISA) Microsoft Solutions Selling (Microsoft)

Sales Office Manager 04/01/2015 - current
Recreation Africa Leisure Industries Pty (Ltd), Gauteng, South Africa
Industry: Hospitality
I started out at the group as a Corporate and Government Sales Executive. Through my services was promoted in November 2015 to Sales Administrator / Office Manager to the sales team.
Overseeing a team of 13 employees in the sales team, occupying unique roles. Sales forecasting and sales tracking on restaurant, groups and leisure business. Employee relations, motivation, discipline, performance management and recruitment. I also assist the team with new business to meet business targets.--
Commercial Manager 06/2014 - 12/2014
Maby Corporate Clothing, Gauteng, Gauteng South Africa
Industry: Manufacturing/Textiles
Overlooked the ChefWorks SA brand and division for the group. ChefWorks is a catalogue driven clothing and hospitality brand. Responsible for all Commercial Management of the division.
New Business component in the wholesale and retail sector. Negotiation of pricing for existing SLA's, securing new SLA's. Product development lifecycle from enquiry to clothing fitted to units and teams.--
Account Manager 05/2011 - 06/2014
Calicom Trading t/a Accessori, Gauteng, Gauteng South Africa
Industry: Manufacturing/Fashion/Retail
Managing a portfolio of retail customers (Ackerman’s, Truworths (Daniel Hechter Men’s and Ladies, Identity Men’s and Ladies), Exact, Fashion Express, Edcon, Due South, Queenspark and JCrew.
Marketing and sales of the company’s accessory products and supply services of textile based accessories in retail; Presenting trends and products to secure business; Responsible for ensuring sourcing of suitable products to offer each brand and customer to match customer requirements per season; Sourcing functions with China and India to find the right product and the right price according to seasonal deadlines; Negotiation of prices with China and India; Pricing with customers and negotiation to secure business; Ensuring sales targets per customer are met; Development of products and communication with suppliers to ensure development per customer runs smoothly according to requirements; Ensuring orders are raised with suppliers and customers; Dealing with supplier queries, customer queries and delivery issues; Maintaining a sound quality control process both internally and externally with customers. Compiling and submission of all quality documentation to receive approvals to proceed with bulk production at factory level. Continuous follow up to ensure standard levels of QA adhered too; Domestic travel to customers to build and maintain relationships.Customer services to manage the customer relationships.--
Account Manager 06/2010 - 05/2015
3fifteen, Bryanston, Gauteng South Africa
Industry: IT
Driving solution sales in Microsoft platform developed IT and system solutions.
Handling of leads and securing new business appointments in blue chip organisations; Presenting solutions/services; Conversion of leads into proposals; Ensuring internal communication with technical teams to assist with solution generation for technical issues – This function also included scheduling resources to assist with proposals and all documentation related to drafting and submission of proposals to customers; Proposal presentation and presenting solutions with a team of technical resources to secure new business; Managing outsourced resource contracts and smaller service projects (i.e. system upgrades, website upgrades, CRM conversion projects; Resource contracts included Comair Limited, AngloGold Ashanti, Managed service level agreements for Comair Limited, AngloGold Ashanti, Medscheme, Johannesburg Development Agency, Spartan Truck Hire, Simba and Milk SA. Identification of business opportunities within existing contracts and pursuing these; Ensuring accurate financial information forwarded to FD on a monthly basis; Daily financial forecasting of business in pipeline; Renegotiated increases on service level agreements and resource contracts;--
Senior Recruitment Consultant 04/2008 - 05/2010
Joshua Group, Roodepoort, Gauteng South Africa
Industry: Human Resources
The company is a HR Consultancy. Having returned to their employment I worked on placing suitable candidates according to skills levels, personal attributes, salary expectations to meet the demands of our clients and candidates. The role entailed specialised recruitment and projects for the clients contracted to the organisation. Not agency driven recruitment practices. The recruitment was an added service and value add to the clients that we held retainer and service contracts.
Setting up a recruitment department and team; Two employees reported into senior recruitment function; Sourcing suitable applicants utilising recruitment websites, job adverts, newspapers and headhunting; Compiling job adverts and placing as required; Reviewing CV’s, shortlisting, scheduling of interviews, searching CV’ databases to fill position vacancies as required by customers; Drafting professional CV’s, motivation letters, criminal and credit verification, reference checking. Motivating team to work towards recruitment targets.--
HR Manager 02/2007 - 03/2008
SA Car Carpets t/a The ETL Group, Florida, Gauteng South Africa
Industry: Manufacturing/Textiles
Set up of a HR department for the company. Design policies and procedures that are labour compliant. Overall HR support to management/employees of company.
All functions related to managing a staff compliment of approx. 250employees on day and night shift; The company did not have an HR department prior to this position; Acted as the liaison between management and staff; Conducted an HR audit on initiation of employment and reported audit requirement in priority; Compiled HR policies and procedures and presented to all staff and management on implementation; Recruitment – placing of vacancies with recruitment agencies, placing own adds, reviewing C.V’s, shortlisting for positions, interviews and offer letters. Drafting employment contracts – ensuring compliant according to MIBCO (Motor Industry Bargaining Council); IR Functions –advice and guidance to management and staff re disciplinary processes; CCMA cases and Motor Industry disputes; Conducted two retrenchment programmes at separate intervals, during the NCA and economic challenges at the time. Union Negotiation (Numsa), dealing with strike action in the Motor Industry; Employment Equity – Training, implementation of policies and EE plans and goals; Skills Development –Skills Levies and Skills plan responsibility; Payroll – Monthly and weekly; claim approvals, resignations, new starters and changes to the payroll dept; Pension – Changes through the Motor Industry Pension Fund, enquiries, documentation; Medical Aid – Dealing with queries through Discovery Health (only office employees)--
Sales Executive 04/2005 - 11/2006
Calicom Trading t/a Accessori, Bedfordview, Gauteng South Africa
Industry: Manufacturing/Fashion/Retail
Sales role to source new business and opportunities within a retail and fashion sector.
Dealing with new and existing customers; Cold calling to source new business and leads; Scheduling appointments with new business customers; Range building products specific to each customers requirements; Sales of products and services to customers; Price negotiation to secure business; Scheduling of appointments with existing customers to build and maintain relationships; Travel to CT and DBN; Travel to Europe, Paris and London to analyse trends and source new products; Dealing with suppliers in China and India to source suitable products at target prices; Raising orders with suppliers; All administration related to the function.--

Krugersdorp High School 01/1996 - 12/2000
Krugersdorp, Gauteng, South Africa
Degree: High School Or Below
Major:Matric
Matric with Excemption

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