Highlights:

Skills:spanish, sales, costumer service, excel, Microsoft word, finance, accounting

Retail Sales Assistant 10/2014 - 12/2018
Solution Wireless, Dorchester, MA United States
Industry: Telecommunications
Assisted customers with strong interpersonal skills to provide an exceptional shopping experience Collaborated with clients one-on-one to develop cash flow strategies and determine loan eligibility Responsible for feedback on company operations to increase customer satisfaction and benefits Recognized by managers for professionalism when interacting with challenging guests and staff members Ensured correct number of items reflected in the stock inventory and alerted managers of items needing reorder
Maximized profits by capitalizing on opportunities to up sell additional merchandise. Counted cash, made change and stored coupons to keep organized and balanced cash register drawer. Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit. Answered questions and resolved issues by explaining current promotions and store policies.--

University of Massachusetts - Boston 09/2015 - 12/2019
Boston, MA, United States
Degree: Bachelor's Degree
Major:Economics
Minor:Mathematics
Responsible data analyst professional with strong analytical and problem-solving skills. Critical thinker and great communicator that brings a positive attitude with a desire to learn. Native in Spanish.

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