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IT Engineer 10/2010 - 05/2019
Serveu LLC, DUBAI, UAE United Arab Emirates
Industry: Serveu – Facilities Management
Dear Team I am a Bachelor of Computer Application. In addition, I have had 13 years of experience in India & U.A.E, well knowledge of the latest Technologies & troubleshooting of software. Holding UAE driving license. I am confident that through these skills I can make an immediate contribution to your team. Therefore: find attached my CV For your kind consideration. Please feel free to contact me at +971 50-4284895 or +919966210110 email moinkaleem@gmail.com Thanking you in anticipation. Sincerely,
OBJECTIVE Diligent IT Professional with over 13+ years of experience as a Hardware and Network Support Specialist in the IT and Service industry. Skilled at operating in a wide range of platforms with excellent written and oral communication skills. Seeking to leverage solid technical skills and abilities to advance my career as the next IT consultant. WORK EXPERIENCE IT Engineer Nov 2010 – May 2019 ServeU, UAE • Provided day-to-day support to system users, educating employees on troubleshooting and problem-solving protocols. • Provided onsite and remote support to site office across UAE • Oversaw daily performance of computer systems and SERVERS • Maintained 250+ computers, including configuring and monitoring. Worked with vendors to cut equipment costs by 20%. • Installed 350+ laptops, desktops, and all peripheral devices during the company-wide upgrade. • Installed, configured, tested and maintained operating systems, application software and system management tools. • Implemented network security equipment, including firewalls, two-factor authentication, and antivirus software, for networks supporting 200+ users • Provided 2nd and 3rd level technical support and troubleshooting to internal and external users • Resolved issues related to operational components for LAN, WAN and Voice Systems • Reviewed and analyzed security logs to determine and alleviate network threats • Configured new systems and protocols according to strict company guidelines and employee preferences • Oversaw development and maintenance of organization computer systems and intranet • Designed and implemented System Security and Data Assurance. • Setting up new users and management of security, passwords, and backup. • Managing AD and monitor server performance. • Provide support, including procedural documentation and relevant reports. • Properly escalate unresolved queries to the next level of support. • Set up Users’ Desktop/Laptop and Avaya IP Phone Devices • DHCP and DNS server roles and features are configuration, management, and troubleshooting. • Blocking websites in windows local host file and third party software for end-users • Monitoring Bandwidth usages and providing network statistics. • Monitoring and generating report PRI connection for end-users.--
IT Engineer 10/2010 - 05/2019
Serveu LLC, DUBAI, UAE United Arab Emirates
Industry: Serveu – Facilities Management
Dear Team I am a Bachelor of Computer Application. In addition, I have had 13 years of experience in India & U.A.E, well knowledge of the latest Technologies & troubleshooting of software. Holding UAE driving license. I am confident that through these skills I can make an immediate contribution to your team. Therefore: find attached my CV For your kind consideration. Please feel free to contact me at +971 50-4284895 or +919966210110 email moinkaleem@gmail.com Thanking you in anticipation. Sincerely,
OBJECTIVE Diligent IT Professional with over 13+ years of experience as a Hardware and Network Support Specialist in the IT and Service industry. Skilled at operating in a wide range of platforms with excellent written and oral communication skills. Seeking to leverage solid technical skills and abilities to advance my career as the next IT consultant. WORK EXPERIENCE IT Engineer Nov 2010 – May 2019 ServeU, UAE • Provided day-to-day support to system users, educating employees on troubleshooting and problem-solving protocols. • Provided onsite and remote support to site office across UAE • Oversaw daily performance of computer systems and SERVERS • Maintained 250+ computers, including configuring and monitoring. Worked with vendors to cut equipment costs by 20%. • Installed 350+ laptops, desktops, and all peripheral devices during the company-wide upgrade. • Installed, configured, tested and maintained operating systems, application software and system management tools. • Implemented network security equipment, including firewalls, two-factor authentication, and antivirus software, for networks supporting 200+ users • Provided 2nd and 3rd level technical support and troubleshooting to internal and external users • Resolved issues related to operational components for LAN, WAN and Voice Systems • Reviewed and analyzed security logs to determine and alleviate network threats • Configured new systems and protocols according to strict company guidelines and employee preferences • Oversaw development and maintenance of organization computer systems and intranet • Designed and implemented System Security and Data Assurance. • Setting up new users and management of security, passwords, and backup. • Managing AD and monitor server performance. • Provide support, including procedural documentation and relevant reports. • Properly escalate unresolved queries to the next level of support. • Set up Users’ Desktop/Laptop and Avaya IP Phone Devices • DHCP and DNS server roles and features are configuration, management, and troubleshooting. • Blocking websites in windows local host file and third party software for end-users • Monitoring Bandwidth usages and providing network statistics. • Monitoring and generating report PRI connection for end-users.--
IT Engineer 10/2010 - 05/2019
Serveu LLC, DUBAI, UAE United Arab Emirates
Industry: Serveu – Facilities Management
Dear Team I am a Bachelor of Computer Application. In addition, I have had 13 years of experience in India & U.A.E, well knowledge of the latest Technologies & troubleshooting of software. Holding UAE driving license. I am confident that through these skills I can make an immediate contribution to your team. Therefore: find attached my CV For your kind consideration. Please feel free to contact me at +971 50-4284895 or +919966210110 email moinkaleem@gmail.com Thanking you in anticipation. Sincerely,
OBJECTIVE Diligent IT Professional with over 13+ years of experience as a Hardware and Network Support Specialist in the IT and Service industry. Skilled at operating in a wide range of platforms with excellent written and oral communication skills. Seeking to leverage solid technical skills and abilities to advance my career as the next IT consultant. WORK EXPERIENCE IT Engineer Nov 2010 – May 2019 ServeU, UAE • Provided day-to-day support to system users, educating employees on troubleshooting and problem-solving protocols. • Provided onsite and remote support to site office across UAE • Oversaw daily performance of computer systems and SERVERS • Maintained 250+ computers, including configuring and monitoring. Worked with vendors to cut equipment costs by 20%. • Installed 350+ laptops, desktops, and all peripheral devices during the company-wide upgrade. • Installed, configured, tested and maintained operating systems, application software and system management tools. • Implemented network security equipment, including firewalls, two-factor authentication, and antivirus software, for networks supporting 200+ users • Provided 2nd and 3rd level technical support and troubleshooting to internal and external users • Resolved issues related to operational components for LAN, WAN and Voice Systems • Reviewed and analyzed security logs to determine and alleviate network threats • Configured new systems and protocols according to strict company guidelines and employee preferences • Oversaw development and maintenance of organization computer systems and intranet • Designed and implemented System Security and Data Assurance. • Setting up new users and management of security, passwords, and backup. • Managing AD and monitor server performance. • Provide support, including procedural documentation and relevant reports. • Properly escalate unresolved queries to the next level of support. • Set up Users’ Desktop/Laptop and Avaya IP Phone Devices • DHCP and DNS server roles and features are configuration, management, and troubleshooting. • Blocking websites in windows local host file and third party software for end-users • Monitoring Bandwidth usages and providing network statistics. • Monitoring and generating report PRI connection for end-users.--

Mohammed Moinuddin IT Position