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Monika Gergova

Contact Monika Gergova
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Career Profile

Degree: Master's Degree
Career Level: Qualified
Occupation: Business and Finance
Career Title: Human Resources Specialists, Human Resources Specialists, Human Resources Specialists
Target Title: hr specialist, hr generalist
Target Locations: new york, NY
Skills: CRM; ATS; HR; HR strategy; Project management; Recruiting; Training; Sourcing; Onboarding; Leadership; Campaign management; Problem solving; Employee engagement; Performance assessment; Account management;
Goal: To further develop myself as an HR professional, continue to learn new techniques and drive successful HR initiatives. Earn a management position and build my personal brand as an expert in my field.
HighLight: Self-driven with proven talent and experience in aligning business strategy and objectives with HR paradigms to achieve maximum operational impacts and minimum resource expenditures. Expert in executing HR policies that maintain compliance, reduce costs, and increase productivity levels. Dedicated to improving processes and exceeding goals. Thrives in a results-oriented, fast-paced, multinational environment.
Monika Gergova is hr specialist, hr generalist(Business and Finance) from Brooklyn,New York United States.

Experience


Construction Force Services Valley Stream, NY United States
Industry: Construction
10/2016 - current
Human Resources and Marketing Specialist
Construction Force Services is your full-service construction staffing partner in business for over 15 years, providing permanent, temp to perm, and temporary services for all office and field positions for Architecture, Construction & Engineering firms.
?Consolidated dispersed and manual HR functions into more efficient, automated, and centralized services. ?Implemented an ATS system to streamline HR operations for 50% faster recruitment and selection processing. ?Facilitated full cycle recruiting activities from job posting to candidate selection and onboarding. ?Composed and kept job descriptions, employee handbooks, forms, applications, etc. up to date and compliant. ?Placed ads, tracked applicants, screened and scheduled candidate interviews, and made employment offers. ?Performed pre-hire screening, new hire orientation, and data entry into HRIS and payroll systems. ?Compiled, interpreted, and prepared scorecards, assessments, and presentations for upper management. ?Investigated and resolved staff concerns and conflicts to improve employee engagement and support company values. ?Automated, coordinated and tracked PPE inventory process and safety training classes for 30% reduction of costs. ?Conducted market research and coordinated marketing promotional initiatives, campaigns, and events. ?Produced, tested, analyzed and optimized performance of marketing workflows to generate new leads. ?Maintained database and email campaigns for internal staff, vendors, leads, and current clients for decreased documentation by 25%. ? Instituted a new CRM system to reduce workflow time in converting leads to recurring customers by 30%. ?Trained sales team and management on CRM system, pipelines, tracking, and reporting capabilities. ?Created a new website from scratch, adding SEO and AdWords campaigns, for a 100% growth in web presence. ?Spearheaded 100% of company social media presence and correspondence to reach new clients and candidates.
The Regal Card Brooklyn, NY United States
Industry: Travel
03/2015 - 06/2016
Partnerships and Client Satisfaction Associate
The Regal Card is an elite membership club delivering countless luxury travel benefits, perks & upgrades.
?Improved efficiency of member services department by 35% through Member Services training and oversight. ?Created training and onboarding materials and assisted with job descriptions, recruiting, onboarding, and training. ?Managed call center operations, web chat, emails, and other support channels and produced training materials. ?Identified potential partners and managed existing key corporate partners to increase the partnership base. ?Built and maintained working relationships with partners and drafted proposals and NDAs for new accounts. ?Collaborated to develop email campaigns, promotional materials, and proposals for both members and clients. ?Maintained website and databases to organize a sales, member data, employee data, and marketing materials. ?Increased member satisfaction rating within 6 months and exceeded member satisfaction and retention goals.
IIT Inc Melville, NY United States
Industry: IT
11/2014 - 03/2015
Human Resources Intern
Since 1995, IIT has been providing technology solutions and services including: • Outsourced IT Projects Consulting for projects involving IBM and Oracle Technologies • IT staffing • Multimedia Communications / Broadband TV
?Mediated and resolved conflicts and HR issues for staff, clients, consultants, and vendors. ?Improved recruitment activities through social media advertising, external recruiters, and job fair participation. ?Provided high-quality customer service with effective verbal and written communication skills and attention to detail.

Education


Aarhus University Aarhus, Aarhus, Denmark
09/2008 - 08/2011
Degree: Bachelor's Degree
Major:Marketing and Management Communication
Minor:Project Management
Related coursework: Social Marketing, Integrated Marketing Communications, Organizational Behavior
Aarhus University Aarhus, Aarhus, Denmark
09/2011 - 08/2014
Degree: Master's Degree
Major:Corporate Communication
Minor:Human Resources
Related coursework: Social Marketing, Integrated Marketing Comm, Organizational Behavior

Resume(verified employer only)

Monika Gergova Resume ATS, CRM, HR specialist, HR generalist, HR strategy, recruitment, outsourcing, onboarding, project management, customer success, client satisfaction

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