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Muhamad Rafaqat

Peshawar Khyber Pakhtunkhwa, Pakistan

Phone: xxx-xxx-xxxx

Email: xxx@xxxx.xxx



  • Looking For: MIS Specialist, Business Analyst

  • Occupation: IT and Math

  • Degree: Bachelor's Degree

  • Career Level: Fully Competent

  • Languages: English, Arabic, Thai and Urdu

Career Information:

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Highlights:Technology expert with focus on Information Management, Information Communication Technology and Monitoring & Evaluation. I have total 16 year of experience of planning, Operationalization, Development & Deployment of medium to large scale ICT interventions with strong focus on system analysis & design, business processes re-engineering and data analysis. I have recognised skills in project planning, scheduling, prioritisation, contingency and risk planning, and managed or remain part of core implementation teams for projects worth multi-million rupees in development sector (Public & Private). I have solid communication & team-building skills, worked in multicultural/ethnic environment and with employers as part of TAs funded by World Bank, UNDP, DFID, USAID, Pakistan MDTF and Swiss Agency for Development & Cooperation etc. i am dedicated, self-motivated & Strong problem-solver committed to success and accomplished multiple tasks in a high-pressured environment.

Skills:Systems Analysis, Agile Project Management, Software Requirements Analysis, IT Service Management, mySQL, Microsoft SQL Server, e-Governance

Goal:Highly motivated technology professional looking for Project Manager position; to deliver project objectives within stipulated time, resource and budget constraints, and to align project execution with the strategy and ethics of the organisation.

Membership:Professional Membership of Human Resource Development Network (HRDN) Mentor at Khyber Pakhtunkhwa Technology Startup International Webmaster Association (IWA) Expert Exchange (Forum)

Certification:I have acquired training and hands on experience of Monitoring & Evaluation, HR Management & Administration, Project Management, Communication Strategy and Impact Evaluation Design & Implementation through Lahore University of Management (LUMS) and Georgia State University Atlanta United States. He has Proven track record of success in developing solutions that improve the efficiency of business operations and governance. Well versed with public procurement regulations, World Bank procurement procedures and modern M&E approaches.


Experiences:

ICT Specialist 12/2016 - current
World Bank, Islamabad, Islamabad Capital Territory (I.C.T.) Pakistan
Industry: Information Technology
I am responsible for learning and professional development of government officials and systems to achieve outcomes of the Governance & Policy Program for Federally Administered Tribal Areas of Pakistan. Development citizen engagement strategy & ICT based tools for citizen engagement, Develop and document comprehensive Information Systems, develop implementation plan of systems to increase transparency and effectiveness in public resource management and strengthen accountability of public service delivery.
Monitoring implementation of the program activities, analyse problems that hamper its implementation and advise coordinator on appropriate measures to ensure timely delivery of required outputs and achievement of measurable results related to Information and Communication Technology. Develop terms of reference and scope of work of the system assessments envisaged under the program; to assess the quality of the undertaken assessments and to provide operational recommendations for further systems? integration and development--
ICT Advisor 08/2016 - 12/2018
Swiss Development Cooperation, Peshawar, Khyber Pakhtunkhwa Pakistan
Industry: Information Technology
Worked as part of TA to support and advice the Director General PDMA, Khyber Pakhtunkhwa in establishing Disaster Management Information System (uniform collection of information from all administrative levels for fast and accurate retrieval of required information and analysis) to gather and disseminate disaster-related information to the relevant stakeholders. Advice in identifying IT infrastructure/ database requirements of the DRM Strategic Unit and supervise installation of required technology infrastructure .
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MIS Specialist 08/2012 - 06/2016
World Bank, Islamabad, Islamabad Capital Territory (I.C.T.) Pakistan
Industry: Information Technology
Assist and advice the PCNA Coordinator in the design of Annual Work Plans within the structure of Strategic Transitional Results Framework (STRF) of PCNA and its relevant strategic objective(s), develop and maintain a comprehensive information portal, Identify Information Management needs of the database users via coordination with agencies involved in the project i.e. World Bank, directorates and line departments etc. Assist with the preparation of bidding documents, Review and comment on specific issues and Assist with bid evaluation for ICT projects.
i. Develop and document comprehensive Information Systems for information and communication technology related required to be put in place to support program objectives, ii. Determine the resources required for implementation of technology architecture, iii. Develop implementation plan for systems developed in house or out sourced, set priorities for systems development based on the strategic objectives and IT opportunities identified by management; and specify tentative implementation schedules, iv. Monitor day-to-day implementation of the program activities, analyze problems that hamper their implementation and advise the coordinator on appropriate measures to ensure timely delivery of required outputs and achievement of measurable results related to Information and Communication Technology, v. Strengthen capacity of government and program officials on ICT issues and their preparation towards ICT usage at all levels through development of various training modules and reference materials, vi. Participate in database design, prototyping, development, testing and deployment of front end applications by identifying, understanding and developing user requirements, vii. Map the flow of data and reports to implement automated solutions and process, viii. Develop technology frameworks/tools to assist in program and impact assessments, work progress and project data analysis, providing also recommendations for improvements to current processes/offerings, ix. Manage staff and contractors involved in the delivery and maintenance of the technology platform, liaising also with mobile operators, content providers, technology vendors, government and project stakeholders to ensure proper configuration and management of the platform x. Develop terms of reference and scope of work of the system assessments envisaged under the program; to assess the quality of the undertaken assessments and to provide operational recommendations for further systems’ integration and development including identification of other target databases, institutional strengthening and hardware procurement investments etc,--
Database Specialist 10/2009 - 08/2012
United Nations, Islamabad, Islamabad Capital Territory (I.C.T.) Pakistan
Industry: Information Technology
As part of Technical Assistance (TA) funded by UNDP and USAID, I was responsible for defining information & communication technology related requirement and supervision of IT section on appropriate information systems for PDMA-PaRRSA.
Remained involved in the design and restructuring of business processes supported by information systems Served as the focal point for all information and communication technology related activities, kept working in close liaison with the rest of the team for Rehabilitation & Reconstruction of Malaknd Division (Militancy Hit Area) of Khyber Pakhtunkhwa Province of Pakistan, PDMA-PaRRSA and Partners to achieve the objectives of the organisation;--
Senior Software Analyst & Database Administrator 03/2006 - 09/2009
Government of Pakistan, Islamabad, Islamabad Capital Territory (I.C.T.) Pakistan
Industry: Information Technology
Responsible for building, maintaining and upgrading of Websites, Web portals, Analysis, design and development of applications and databases; for ERRA, determine site presentation, interface design, information architecture, URLs and sub domain names, template development/customisation and implementation. Training and monitoring of Junior Software Developers and refining the 'physical design' to meet system storage requirements.
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Education:

London Metropolitan University 05/2000 - 03/2004
London, London, United Kingdom
Degree: Bachelor's Degree
Major:Computer and Information Systems
Minor:Advance Programming & E-commerce
3.5 Years long professionally-focused degree, designed to equip students with skills relevant to the industry. I have learned the basics of commercial applications and programming skills sought by employers, as well as specialist topics. During my degree course have had opportunities of placements in the industry where I have completed three start to end software projects as part of your studies.


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