Highlights:

Skills:

Customer Service Agent/Relationship Manager 02/2018 - current
Union Bank of Nigeria Plc., Lagos, Lagos Nigeria
Industry: Banking
My objective is to work in a reputable organization where excellence is celebrated. To meet the needs, surpass the expectation of my employer and the clients through diligence and hard work. More so, to make a remarkable contribution in my specialization and beyond with little or no supervision.
As a Customer service associate and a relationship manager, my functions include; Handling customers’ complaint in accordance with the bank’s guidelines and policies and to provide operational support. Attempt to solve the customers’ problems or at least propose some solutions. Selling the bank’s products and services which include providing product or service information to assist customers in making a decision about a product to buy. Monitored client requirements, identified prospective opportunities and assisted in increasing revenue. Designed strategies to retain present businesses and for acquiring prospective clients. Manage a portfolio of over 1500 accounts.--
Direct Sales Agent 09/2016 - 01/2018
Union Bank of Nigeria Plc., Ikirun, Osun Nigeria
Industry: Banking
As a Direct Sales Agent it was my responsibility to; Open and manage new accounts. Find new sales leads through business directories, client referrals and direct marketing. Visit both new prospect and existing clients in the field. Identify and understand the need of the Customer. Sell the Banks Products proactively to new/prospective customers.
--

Federal Government Girls College 06/2000 - 03/2006
Omu-Aran, Kwara, Nigeria
Degree: High School Or Below
Major:Secondary School Leaving Certificate
Secondary School Leaving Certificate

Login to view resume: Resume -