Highlights:- Design and creation of programs for migration and data management processes in projects involving data center moving and Clouding (IaaS) - Development and integration of API modules in ROS, Python, REST and wireless technologies for commercial drone/autopilot applications - Configuration and Maintenance of Big Data environments composed by Hadoop, HDFS, Spark, Pig and Flume - Increased technology services revenue by gaining critical business with pioneer management projects by implementing monitoring solutions for web, middleware, infrastructure and network devices - Designed and planned projects of database system migrations by using automation tools based on OO languages - Responsible to lead the creation of new products for the automation and management of native, hybrid and mobile web applications - Responsible for creating Environment Health Check product turned toward the business services management integrated to IT infrastructure events, and implemented in large accounts from LA region. Customer References: Telefónica del Perú, UniLever - Improved Mission Critical Support Service, transforming the original scope, purely technical, for a more comprehensive and integrated approach to the customer's business. Customer References: TIM, Carrefour - Developed and supported solutions for managing of multi-platform IT environments (HP, Dell, IBM, Cisco, EMC), including modules of performance, security, configuration, assessment and control systems for incidents and tickets. Customer References: GVT, Vivo, Alcoa,, HSBC - Supported multidisciplinary team to design, deliver, test and support Service Center HP product. Customer Reference: Vale - Designed new services for Network, Storage and Servers infrastructure - Led installation, test and support of digital network solutions (OMC) in Brazil, Japan and Singapore. Customer Reference: NEC - Provided quality solutions in a timely manner for escalations demanding knowledge with increasing level of details in infrastructure, middleware (Weblogic) and database systems (Oracle)

Skills:Data Science, Big Data, Python, IoT

Goal:- Work and develop activities in data science projects as a dynamic data analyst utilizing analytical & methodical skills and relevant expertise, as well in architecture design involving big data solutions using Hadoop/Spark/Python - Work for a company that offers opportunities in challenging projects with solutions that require a technical and innovative approach.

Membership:- Strategic and Competitive Intelligence Professionals (SCIP)

Certification:- Electrical Engineering Computer and Information Science - Analytics for Data Science, Institute for Statistics Education (VA USA) - HP IT Service Management - Outsourcing Services for Windows and Unix Environment - IT Security and Performance Management - Application Servers in Distributed Systems

Honor:Most Valuable Player Americas Customer Relationship and Technical Service (Indian Wells) Hewlett-Packard 1997 Most Valuable Player Special Award Americas Operational Excellence (Orlando) Hewlett-Packard 2002

System and Technology Manager 12/01/2016 - current
ServicesMart Ltda., Porto Alegre, Rio Grande do Sul Brazil
Industry: Information Technology
Responsible for keeping up-to-date with the latest developments in the marketplace, anticipating market trends in a fast changing business environment and collaborating with the Customer Service, and Sales Team in the development of new solutions.
Working in the sales and delivery of solutions involving: - Design and creation of programs for migration and data management processes in projects involving data center moving and Clouding (IaaS). - Development and integration of API modules in ROS, Python, REST and wireless technologies for commercial drone/autopilot applications . - Configuration and Maintenance of Big Data environments composed by Hadoop, HDFS, Spark, Pig and Flume--
IT Innovation Manager 03/01/2015 - 11/30/2016
ProativeTec, São Paulo, São Paulo Brazil
Industry: Services
Developed and coded new products and services aligned to the local market demand for automation and monitoring of multi vendor environments.
Led multidisciplinary teams, with focus on : - Increase of technology services revenue by gaining critical business with pioneer management projects involving monitoring solutions for web, middleware, infrastructure and network devices. - Design and planning of systems migrations for database projects by using automation tools based on OO languages. - Creation of new products for automation and management of native, hybrid and mobile web applications.--
IT Solution Developer 11/01/2008 - 02/20/2015
Hewlett Packard, Porto Alegre, Rio Grande do Sul Brazil
Industry: Services & Computer Engineering
Planned and developed strategic technology projects by defining policies, identifying opportunities, evaluating trends, anticipating requirements. Accomplished financial objectives by forecasting requirements, preparing annual budgets, scheduling expenditures, analyzing variances and initiating corrective action.
Amongst the works that stand out as being most significant are: - Responsible for creating Environment Health Check product turned toward the business services management integrated to IT infrastructure events, and implemented in large accounts from LA region. Customer References: Telefónica del Perú, UniLever - Improved Mission Critical Support Service, transforming the original scope, purely technical, for a more comprehensive and integrated approach to the customer's business. Customer References: TIM, Carrefour.--
IT Service Development Engineer 11/01/2003 - 10/31/2008
Hewlett Packard, Porto Alegre, Rio Grande do Sul Brazil
Industry: Services & Computer Engineering
Responsible for designing technical solutions to match business requirements and potential involvement in research and development activities related to specific propositions and solutions, including specification, design, validation, documentation and evolution of new and existing service applications.
Key achievements: - Developed and supported solutions for managing of multi-platform IT environments (HP, Dell, IBM, Cisco, EMC), including modules of performance, security, configuration, assessment and control systems for incidents and tickets. Customer References: GVT, Vivo, Alcoa,, HSBC - Supported multidisciplinary team to design, deliver, test and support Service Center HP product. Customer Reference: Vale - Designed new services for Network, Storage and Servers infrastructure--
Senior Support Engineer 02/01/1997 - 10/31/2003
Hewlett Packard, Porto Alegre, Rio Grande do Sul Brazil
Industry: Services & Computer Engineering
Support large corporate clients, coordinating technical support teams to solve incidents, problems and escalations of high complexity in multi vendor environments, reviewing methods and processes relating to improvements in technical support, especially for solutions focused on digital network management.
Key achievements: - Led IT Operations team efforts to identify and understand baseline deviations and other identified incidents, using appropriate incident reporting tools and systems. - Modeled customer service, proactive problem solving and issue resolution. - Assisted in disaster recovery planning for enterprise IT resources.--

Universidade do Estado do Rio de Janeiro 01/01/1981 - 11/30/1985
Rio de Janeiro, Rio de Janeiro, Brazil
Degree: Bachelor's Degree
Major:Computer System Engineering
Minor:Information System
Completed course with a final grade of 85 (equivalent to a 3.4 GPA)

Resume - Paulo Fernandez