Highlights:

Skills:

Goal:Client Relationship Director, CEO

Senior Customer Experience Advisor 09/01/2008 - current
Toyota Malawi Ltd(Toyota Automotive Group), Mzuzu, Malawi Malawi
Industry: Auto
I am an ambitious manager with robust experience in Client Relationship management a leader with the goal and ability to lift an organization, its people, its processes, and its products to a higher level of excellence. Throughout my career I have been working with Clients and people which has equipped me with a unique adaptive management style through which I can align stake holders and teams for the best overall result.
Working as ambassador for Toyota Malawi Ltd and responsible for establishing and maintaining good relationships with clients/customers. I build trust and act as support for prospects, ensuring that I lead to potential future sales. Travel within sales territories to meet prospects and Client/customers Conduct calls and face-to-face meetings with Clients/customers daily Build and maintain relationships with new and repeat customers Maintain records of all sales leads and/or customer accounts Educate customers on how products or services can benefit them financially and professionally Sell the company’s products or services to customers within given territory Monitor the company’s industry competitors, new products, and market conditions to understand a customer's specific needs Work closely with marketing department to help build the brand To build connections and sell the company’s products or services Initiating and formulating operations and client retention strategies- projects. Informing and advising on future business opportunities--

Atlantic International University-USA 06/01/2013 - 12/30/2016
Honolulu, Hawaii, United States
Degree: Bachelor's Degree
Major:International Management
Minor:Business Administration
Studying International Business

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