Manaus Amazonas, Brazil
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: Transportation Manager, Logistics Manager
Occupation: Management
Degree: Bachelor's Degree
Career Level: Experienced
Languages: portuguese, english, spanish
Highlights:Reached the level of management activities in Logistics (Transportation and freight forwarding) through the experiences on large multinational companies in Brazil. Fluent in English.
Skills:logistics management, transportation management, freight forwarding, knowledge on SAP, knowledge on WMS/TMS, Customer Services, supply chain management
Goal:Supply Chain / Logistics / Foreign Business Management. Open to relocate abroad.
Certification:- Graduated in Business Administration (plus Foreign Business) Paulista University - UNIP, Manaus, Brazil. - Tecwin – Commom Tariff (NCM) at Aduaneiras, city of Sa~o Paulo, 2000 - MRPII at Oliver Wight, city of Manaus, 2001 - Test of English for International Communication (TOEIC) at Alliance Manaus, 2006: Result 9.6 proficiency - IELTS General Training at British Council Brazil, Sep/15: Result 8.0 overall
Business Unit Manager 04/2014 - 03/2015
Panalpina Ltd, Manaus, Amazonas Brazil
Industry: Logistics and Transportation
Panalpina is the 5th top ranked logistics operator in the world and this position represented branch management in Manaus, Brazil where there is an industrial zone with more the 500 industries covering several segments such as Hi Tech, Two wheels, Chemicals, OEM, Contract manufactures, among others.
General management of the Import/Export freight forwarding operations (Customer Service), of the Sales Area (Clients platform with monthly average revenues of USD800.000) providing services to the Industrial District with over 400 manufacturing plants.
Logistics Management of the warehousing and material handling operations; Ownership over the branch’s P&L (EBIT level), rolling forecasts and the control of air, sea and truck day to day operations and KPIs.
Implementation of the performance meetings with the key customers in order to increase our collaborative capability and mainly to improve service excellence; Key account management of FMCG, Automotive and Hi-Tech verticals.
Performing as a member of the National Business Management Team for the Yearly Business Planning, strategies and decisions making.
Legal representative of the branch for the relationship and matters with the bonded terminals (ports and airport) and dry ports and with the Customs authorities as well as performing general administration and Humand Resources.--
Supply Chain Manager 03/2012 - 03/2014
Triumph Motorcycles Ltda, Manaus, Amazonas Brazil
Industry: Manufacturing
Triumph Motorcycles is an english company manufacturer of premium motorcycles large known worldwide. This experience represented set up of the logistics/supply chain of the company from the start up of the plant.
Responsible for the Import operations covering since the purchase order until the goods in the factory.
Responsible for the import brokerage services. Monitoring of the Import licenses applications, commom tariff classification, import declaration, customs clearances, import quota controls, among others.
Management of the Logistics Service Provider (LSP). Monitoring of the shipments, freight quotations approvals, on time deliveries, apart from leading the relationship with the bonded terminals (ports and airport) and dry ports and with the Customs authorities.
Logistics management performing materials in/out, warehousing, stock control, inventory, production line feeding apart from the fiscal flows set up for goods transportation.
Supply Chain Management performing purchases (productive/non productive), negotiation with suppliers (SLA), Manufacturing resources planning (MRP), goods distribution, apart from S&OP and Vendor’s Management inventory (VMI) studies.--
Regional Sales Executive 03/2010 - 03/2012
Kuehne + Nagel Ltd, Manaus, Amazonas United States
Industry: Logistics and Transportation
Kuehne + Nagel is the 4th top ranked logistics operator in the world and this position represented all sales activities and strategies of the branch in Manaus, Brazil where there is an industrial district with more the 500 industries covering several segments such as Hi Tech, Two wheels, Chemicals, OEM, Contract manufactures, among others.
Responsible for the business development of the branch supported by the regional and national strategies and policies as well as participating effectively on decision makings over directions to be taken by the Air & Sea Solution products and Contract Logistics.
Market’s mapping and action plans for the accounts development through the diversification and improvement of commercial relationships with the Industrial District (over 400 plants) and general trade.
Focal Sales person for the branch by performing all key business development, meetings and prospects presentations, negotiation discussions, effective participation in some IT solutions deployments.
Performing Sales commissioning KPIs and reporting based on gross profit, tonnage, visits per period, quotations (issued x closed) and visit reports quality; very important contribution to the sales P&L.
CRM monitoring the active customers platform, the pipeline (100 revolving prospects) as well as the key operational support to the branch and products leaned on my operations background.--
Branch Manager 05/2009 - 02/2010
Dachser Logistics, Manaus, Amazonas Brazil
Industry: Logistics and Transportation
Dachser is a german logistics operator with a small operations share in Brazil. This position covered general management of the Manaus branch.
Business unit management performing general administration, Operations and Sales as well as key particiption on the budget planning and responsability over the P&L and operational results.
Responsible for the development and integration of the staff with special attention to sales actions that pursuited the target numbers challenged for the branch over that year.
Responsible for the implementation of operational KPIs and SOPs.--
Operations Manager 11/2005 - 11/2008
Yusen Global Logistics, Manaus, Amazonas Brazil
Industry: Logistics and Transportation
Yusen Global is a japanese logistics operator with a small operations share in Brazil. This position covered warehousing/material handling management of the Manaus branch. Yusen provides contract logistics and freight forwarding services.
Key involvement on the structuring of the brach by achieving the state and city operations license and the registration number at Suframa (free trade zone regulator entity).
Responsible for the Purchasing Dept., operational structuring (equipments), HR (recruiting and organizational chart), creation and implementation of SOP and KPI for the Warehousing operations. Complete procurement accountability.
Management of two (02) general warehouses perfoming materials in/out, warehousing, pick/packing, stock control, inventory process, labeling/scraping value added services, scheduling, staff (hiring, training, evaluation); System data collection and compilation for the Billing. Key involvement on the survey, acquistion and implementation of the Warehouse Management system (WMS).
Responsible for the standardization of the clients performance and management reports and key participation on commercial actions for the development of logistics projects.
Key person for the branch’s budgeting and costs control performing reports of all operational results and business forecasts.--
Paulista University 02/2002 - 06/2005
Manaus, Amazonas, Brazil
Degree: Bachelor's Degree
Major:Business Administration
Minor:Foreign Business
Bachelor's Degree on Business Administration with emphasis on Foreign Business
Login to view resume: Roger Goncalves - Logistics transportation freight forwarding supply chain customer service