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Shady Zaky

Contact Shady Zaky
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Career Profile

Degree: Master's Degree
Career Level: Experienced
Occupation: IT and Math
Career Title: Computer Network Architects, Computer Network Support Specialists, Computer Occupations, All Other
Target Title: Solution Architect, Project Manager
Skills: OSS; PMP; MBA; Project Management; Telecommunication; IT; Telecom; Technical Sales; Technical management; Presales;
Goal: Seeking a high-caliber opportunity in the fields of Telecommunications, IT and Cloud where my Technical and Business Consultancy, Sales and Project Management skills fit and more to expand.
HighLight: A Senior Engineer and a holder of an MBA and a PMP with 18+ Years of Multinational Professional Experience widely spread across different fields of Telecommunications, IT & Cloud, Digital Transformation and Technical Project Management with a Remarkable Exposure to a Multitude of Customer Network Configurations in MEA and WSE Regions, seeking more to expand in a Senior Technical and/or Project Management role.
Certification: MBA, PMP , CCNP Academic , Cloud , Transmission Network Management Systems
Honor: - 5+ M SEK - New Business Opportunity for Products and Services with EETC. (ERICSSON – 2017) - 10+ M SEK - Add On Sales of Products and Services with Etisalat. (ERICSSON – 2016) - 5+ M SEK - Add On Sales of Product and Services with Vodafone. (ERICSSON – 2016) - 3+ M SEK - New Business Opportunity for Product and Services with Telecom Egypt. (ERICSSON – 2015) - 2800+ Trouble Resolution from WSE and MEA Regions as a Tier 2 and Tier 3 support. (NOKIA 2003-2013) - Global OSS Upgrades i.e. MCCI Iran, MTC Touch Lebanon, Syria Tel, Qtel Qatar. etc. (NOKIA 2010 -2013) - Whole Commissioner of NGN Access and Upper Egypt NOC for WE Telecom. (SIEMENS 2001-2003)
Shady Zaky is Solution Architect, Project Manager(IT and Math) from Westlake, Egypt.


Ericsson Cairo, Egypt
Industry: Telecommunication and IT
11/2014 - 11/2017
Senior Fulfillment Solution Architect (Presales and Solution Delivery):
Assumed Network Management and Automation (OSS / NMS), IT & Cloud, and Digital Transformation technologies in MEA Region
Engagement Practice Contribution i.e. lead and contribute to Customer Workshops to drive Add on Sales, create new Business Opportunities, and contribute in RFx Submissions to increase Sales Volumes. - SPOC (Single Point Of Contact) for Country Egypt towards Network Management and Automation issues. - Analyze Complex Customer Requirements and develop Optimized / Customized Solutions to cover several domains and layers in the network. - Correspondence with the R&D during pre-sales and delivery stages for new adaptations, change requests and fault clearance. - High Level Design, SOC (Statement Of Compliance) and SOW (Statement Of Work) materialization in support of the initial offering agreements. - Low Level Design and Acceptance Tests materialization to support customer’s project delivery and to ensure a smooth transfer of responsibility. - Services Cost Calculation and Price Rationalization / Negotiation with the customer. - Resource Selection and Interviewing to insure the highest quality of Execution and Delivery. - Risk Analysis and Mitigation to secure the best customer experience while maintaining the predefined margins. - Bill of Material Preparation and Sourcing Support though out the Ordering Phase. - 3rd Party Products Procurement as per the Solution Requirement. - Technical Project Management of resources and processes though out the whole project life cycle. Area of Competence: ? OSS / NMS / Inventory Management / Customer Experience: - Fixed/Mobile Core and Radio Management: ENM, OSS-RC and ENIQ. - Microwave and Optical Transmission Management: SO-EM and IPTNMS. - Network Adaptive Inventory Management: Granite, EAI. - Traffic Monitoring & Optimization and Customer Experience Management: TMA. ? Cloud and Virtualization: - Virtualized Network Function- Life Cycle Management: VNF-LCM and Open Stack. - Hypervisors: Xen Hypervisor. ? Core: - Messaging System: EMe. ? Computing,
Nokia Cairo, Egypt
Industry: Telecommunication and IT
06/2001 - 11/2013
Senior Engineer, Access Solutions & OSS Analyst
Assumed TIER 2 and TIER 3 Global and Regional Support responsibilities as part of GCC Lisbon (Global Care Center) then GSD Warsaw (Global Service Delivery) and RNCC (Regional Network Care Center)
- Maintaining an End to End Technical Solution Delivery to the Customer via Technical Queries and Trouble Resolution Tickets raised by NSN Engineers from MEA and WSE Regions. - Consultations for Performance Improvement and Network Optimization. - DCN Design, Technical Project Document Materialization. - Engineering of Access Solutions Test Bed. - On Site Implementation, Integration, and Upgrade activity on behalf of the Customer Interface Team. - Provisioning of Technical Solutions to the Customer via Trouble Tickets and Technical Queries raised by SIEMENS Engineers from MEA Region. - Team Enabling. - Access Solutions Instructor upon the request of the Academy in Belgium. - Commissioning and Lining up work upon Management Special Requests. - Projects Deployment, Network Integration and Acceptance. - Customer Support and Emergency Handling. - On Job Training to the Customer.


Ain Shams University Cairo, , Egypt
09/1991 - 06/1996
Degree: Bachelor's Degree
Major:Telecommunications and Electronics Engineering
Telecommunications and Electronics Engineering
AAST Cairo, , Egypt
08/2007 - 08/2009
Degree: Master's Degree
Master Of Business Administration

Resume(verified employer only)

Shady Shawky Zaky MBA PMP IT - MBA - PMP - Project Management - Solution Architect - PreSales - OSS - IT - Cloud - Telecom
Shady Shawky Zaky MBA PMP IT - MBA - PMP - Project Management - Solution Architect - PreSales - OSS - IT - Cloud - Telecom

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