GURGAON Haryana, India
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: Director, Vice President
Occupation: Management
Degree: Associate's Degree
Career Level: Experienced
Languages: English,Hindi,Bengali
Highlights:? From ideation to starting and revenue generating startup business ? Senior Management professional with two decades in IT/ITES and Outsourcing industry ? Multi-disciplinary roles across functions of Reengineering, Transition, IT and Infrastructure-Logistics ? Led transformation programs within client organization to deliver business benefit ? Consulting approach from concept, design and delivery of process/program ? Extensive experience in designing, implementing and strategic management of Business Continuity & Disaster Recovery program across global brands ? Over 5000+ hours of Project Management experience in BC/DR Program, Transition/Migration Management, Infrastructure & Datacenter management ? Managed global teams across geo/region to deliver strategic business results
Skills:Executive leadership, Decision Making Strategic Analysis, IT/ITES
Goal:~ Collaborate, Curious, Create ~
Membership:BCLE-2000 Course from DRI-Asia (Disaster Recovery Institute) ? PMP Course from KnowledgeWoods ? Advanced Leadership Program (Genpact) and 7 Habits Training (Franklin Covey Foundation)
Certification:2013 Senior Management Program, IIM – Calcutta 2008 Executive Post Graduate Diploma in Management, T.A. Pai Management Institute (TAPMI) 1998 BE in Electrical & Electronics, SDM College of Engineering & Technology, Karnatak University Pursuing Project Management - Project Management Professional (PMI Inc.) 2010 BS - 25999 Lead Auditor 2009 ITIL V 3.0 Certified 2004 Six-Sigma Green Belt
Honor:Golden Gear Team Award for best project for Client Operational Strategy, South Africa o Genpact Gold Award for strategizing BCM effort and created the organization roadmap for BS25999 certification across 15 countries of operations o Genpact Silver Award for GE-GDC Program to help achieve #1 position across GDCs
Assistant vice president 06/2015 - 02/2017
Genpact, GURGAON, Haryana India
Industry: IT
As IT Compliance Lead – GE Engagement, GDC, BPO (Gurgaon, India)
? Managed the global GE Compliance program within Genpact GDC for Infosec/IT policies, standards and 3PC
guidelines
? Managed the effective planning, adherence and reporting of SLA and Business Metrics in conjunction with relevant
functions and third parties
Managed the global GE Compliance program within Genpact GDC for Infosec/IT policies, standards and 3PC
guidelines
? Managed the effective planning, adherence and reporting of SLA and Business Metrics in conjunction with relevant
functions and third parties--
Re-engineering project Management Lenader 11/11 - 06/14
Genpact, Cape Town, south africa South Africa
Industry: Insurance
Re-engineering Project (Onsite), South Africa
Re-engineering Project (Onsite), South Africa
Vertical – Insurance
Client – Largest Life and Annuity Insurance provider for South Africa
? Successfully managed the “Closed Book Cost Out Program” with direct benefit realization of $1.0 MM USD
? Stakeholder management of senior leaders at client and Genpact
? Be the Change Leader to ensure realisation of program benefits--
Sourav Mukherjee ~ Collaborate, Curious, Create ~