Highlights:Being selected to helm a Singapore Government wide project in 2015.

Skills:Project Management, Relationship Management, Vendor Management, Staff Management, Strategic Planning, Budgeting and Resource Mangement, ERP, CRM, Business Intelligence, HR Solutions, Workflow Solutions, Business Continuity Planning, Knowledge Management, SharePoint, K2 BlackPearl, Micros POS, IBM Cognos Insight TM1

Goal:Acquire in depth experience in building and managing complex Information Systems within the next 2-3 years. Attain higher technology management position within 5 years.

Membership:Project Management Institute (PMI) - United States Computer Society of Singapore

Certification:Project Management Institute - Agile Certified Practitioner (PMI-ACP)

Project Management Volunteer 04/2017 - current
Advance Social Innovation, Silver Spring, MD United States
Industry: Non-Profit
Leading Website and Social Media platform development projects for a Non-Profit enterprises.
1. Leading Website and Social Media platform setup for a social enterprise from the UK who are starting their sister concern in the Bay Area, CA. Expected launch by end of 2017, project delivery by Oct 2017. 2. Leading clean-up/revamp of WikiPositive.org and their partner site data integration/interface. Completed site investigation and prepared the scope of work. Have started with site/data clean-up and working with a data analyst/site moderator to help ensure site maintenance. Preparing functional specification and design document for future site.--
IT Applications Manager 02/2015 - 07/2016
Infocomm Development Authority of Singapore, Singapore, Singapore Singapore
Industry: Information Technology
? Led IT Projects and provided Systems Analysis and Solution development for existing and new IT Projects for the Finance and Human Resource Departments at Singapore Land Authority ? $20+ million project SAP, IBM TM1 Cognos, Payment Kiosk, eSubmission Portal, Email Archival and Gamification.
? Collaborated with six project teams to ensure mapping of business processes translates into technical design and development and results in optimum performance ? Conducted Systems Analysis and proposed the design for new projects - eSubmission Portal and Gamification – including solution architecture, system design and information engineering with process and data modelling to create an enterprise process flow that was accepted across business units. ? Provided ongoing operational process analysis, requirement gathering and writing specifications, mitigated “scope creep”, communicated project status, and identified and resolved operational issues and constraints. ? Prepared UI design and mock-ups/prototypes for stakeholder approvals, prepared test schedules and helped conduct UATs to obtain approvals and implement systems on time and within budgets. ? Mapped and documented interfaces, monitored progress, completion timeframes and assisted to exceed key operational performance targets, with results that include: ? Improvement of staff productivity – by implementing Travel Claims(SAP) on mobile for multiple Government agencies; ? 40+ percent savings on annual license subscription & maintenance fee; ? 40 percent reduction in application errors and downtime; and ? IT applications and processes passed audits.--
IT Manager 07/2010 - 02/2015
Singapore International Foundation, Singapore, Singapore Singapore
Industry: Non-Profit
Assigned to manage Systems Analysis and Solution development for existing and new IT projects for SIF’s business units. To setup and manage the IT unit of Corporate Services department to develop and deploy process efficient systems across business units.
? Total project value $3+ million for CRM, Intranet, IT Maintenance & Support Services, integrated Project & Volunteer Management System, eLearning System, HR Portal, Office Relocation & Data Centre setup and Email migration to cloud. ? Conducted Systems Analysis and Design, defined solution and system design and architecture, charted the Enterprise Process Flow, conducted process flow optimisation, established data modelling and data sharing needs, information engineering and prepared the Enterprise Data model for CRM, KM portal and Volunteer & Project mgmt systems. ? Planned and executed the migration of Emails from MS Exchange Server to Microsoft Office 365. ? Prepared UI design and mock-ups/prototypes for stakeholder approvals, prepared test schedules and helped conduct UATs to obtain approvals and implement systems on time and within budgets. ? Aligned business planning and processes for high performance and optimal operational throughput ? Setup virtualised environment with full time IT support services and implemented BCP and DR plans ? Led cross-functional teams of managers in two mission-critical process-redesign projects, resulting in: - 38 percent improvement in cost and time efficiencies across projects; - 40+ percent savings on license purchase and annual renewal costs; - $1+ million savings over a five-year period on resources; - 25 percent savings on project cost through grants and subsidies; and - 98+ percent uptime for 3 consecutive years.--

PSG College of Arts & Science 06/1988 - 05/1991
Coimbatore, TamilNadu, India
Degree: Bachelor's Degree
Major:Computer Science
Minor:Application Development
Bachelor's program in Computer Science

Tharana Resume Agile Project Manager, CRM, SAP