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Veronica Reyes

Tijuana BC, Mexico

Phone: xxx-xxx-xxxx

Email: xxx@xxxx.xxx



  • Looking For: Communication coordinator, Communication specialist

  • Occupation: Management

  • Degree: Bachelor's Degree

  • Career Level: Fully Competent

  • Languages: Spanish and English

Career Information:

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Highlights:

Skills:Communication internal spanish, Internal and External Communication, Design, Audiovisual production, Engagement and Recognition

Goal:I’m interested in a dynamic work atmosphere. My job expectation it is to continue growing Communication, Marketing, RRPP, and related field. Results-oriented communication professional with 6 years in the Communication field (Internal and External). Other qualifications will be: -Focus in objectives and goals, development. -Challenges -Creative -Open to the change -Discretion -Ability to communicate in all levels -Hands on person -Strong commitment to organizational values


Experiences:

Sales and Marketing Rep 09/11 - 05/12
PROTEC, SEGUROS Y FIANZAS, Tijuana, BC Mexico
Industry: Insurance Broker
As a sales representative my responsibility is to take care of the existing portfolio and attract new clients.
Customer service, Car insurance sales, cross selling, and collections, customer accounts follow ups. Communication activities: Publicity, designs, Facebook and Twitter administration account. Participation at car shows and expos.--
Communication Coordinator 01/2013 - current
Bose Corporation, Tijuana, BC Mexico
Industry: Manufacture
As a communication coordinator my job is to create or maintain a positive flow of communication between the organization and the employees.
Extensive experience writing internal articles (Newsletters, Announcements Bulletins, brochures). • Write and Design the monthly magazine. • Write and Design the weekly Announcement Bulletin. Launched integrate Internal Communication Campaigns in support of Global or Local Initiatives. Coordinates a wide range of communication projects. Supervise a team of 2 collaborator: Designer and Audiovisual producer. Designed effective strategies to achieve the local priorities. Organized and Coordinate events for 2000 employees. Develop presentation for All hands meetings. Coordinate extraordinary communication meetings. Coordinate and administrate an Award Recognition Program. Knowledge and application of main Lean tools, such as: visual management, 5S, and standard work. Develop communication department budget. Improves of Intranet home page and Digital Signage. Active committee member: Corporate Internal Communication Team, Manufacturing Communication Committee, Sustainability, ISO 14001, and ISO TS 19649. Active participation presenting to Chief Executives of the organization. Attend to Lean White Belt Course: Lead a saving project: Reduction in FY15 Office Supplies expensive by Oct 2015. • Project impact cost reduction: 26K. • Project conclusion before deadline October 2015.--
Sales Representative Jr 05/2012 - 06/2012
AMAC IMPRESOS, Tijuana, BC Mexico
Industry: Printing
As a sales representative my responsibility is to take care of the existing portfolio and attract new clients.
Customer service, Quotations, Visit clients, sells Assistant activities.--
Sales Representative 07/2012 - 06/2013
LGA Transportes, Tijuana, BC Mexico
Industry: Freight
As a sales representative my responsibility is to take care of the existing portfolio and attract new clients.
Customer service, Quotations, Visit clients, and Collections.--
Communication Specialist 08/2009 - 09/2011
Bose Corporation, Tijuana, BC Mexico
Industry: Manufacture
The communication specialist my responsibility was to implement the communication department from zero to what is now.
Programs and coordination: Communication Improvement Strategies such as: Instant Recognitions, Experiencing the Bose Sound, Bose in our Heart (promotion of values), Communication of the monthly A3 results to DL’s, Exempts Annual Picture, Quarterly Result Meeting (1600 employees), Support in Internal Communication Campaigns. Extensive experience publishing internally: Weekly Informative Bulletin, Monthly Magazine, Announcements, Presentations. Videos: A3 Videos, Success Stories, Anniversaries, Recognitions. Update content of Communication Boards, Communication Kiosk and Monitors. Constant communication with employees of all levels and areas. Member of committees such as: Corporate Communication Committee, Corporate Sharing Best Practices in Communication Committee, Bose in our heart (locally), and Innovation Committee (locally). General activities: Cover events, activities, visits, trainings, etc. Interviews, surveys. Photograph Repository, write articles, design internal announcement, video and audio production.--
Communication Specialist 08/2008 - 06/2009
Hospital Infantil de las Californias, Tijuana, BC Mexico
Industry: Health
It was to maintain good relationship with local media. And increase presence in our community.
Internal Communication: • Deliver all important information generate inside the Institution and Children Foundations in California, Tijuana Mexico to employees (Counseling Board, Medical Directors, Administrative employees, doctors and volunteers) using different communication tools: Newsletters, memos, month bulletin; email, board and voice announcements. • Collaborate directly with the Chief of Communication in the implementation of communication programs strategies to hear opinions, suggestions, and comments from employees. Support in Community Campaigns like: Shriners and Wheels for Humanity. External Communication: Press bulletin, media campaigns and publicity monitoring, public relationships with media (Radio, TV, Press, News Agencies). Special support in Calendar 2008, Flotin Tour 2007-2008 and other Found Programs media promotion (TV, press, etc.).--
Communication Specialist 06/2007 - 12/2007
Hospital Infantil de las Californias, Tijuana, BC Mexico
Industry: Health
It was to maintain good relationship with local media. And increase the positioning of our hospital in the community.
Internal Communication: • Deliver all important information generate inside the Institution and Children Foundations in California, Tijuana Mexico to employees (Counseling Board, Medical Directors, Administrative employees, doctors and volunteers) using different communication tools: Newsletters, memos, month bulletin; email, board and voice announcements. • Collaborate directly with the Chief of Communication in the implementation of communication programs strategies to hear opinions, suggestions, and comments from employees. Support in Community Campaigns like: Shriners and Wheels for Humanity. External Communication: Press bulletin, media campaigns and publicity monitoring, public relationships with media (Radio, TV, Press, News Agencies). Special support in Calendar 2008, Flotin Tour 2007-2008 and other Found Programs media promotion (TV, press, etc--
Customer Service and Collector Coord 06/2003 - 07/2007
Brenntag Pacific, Tijuana, BC Mexico
Industry: Service
Responsable of providing customer services and follow up accounts.
Customer Service and Collector Coordinator Customer Service, Account Collectable and Credit, bank deposits, posted payments, visit customer for collections, call customer for collections, elaborate credit and charge forms. Picnic and Christmas party organization.--
Customer Service and Collector Coord 06/1997 - 12/2000
Brenntag Pacific, Tijuana, BC Mexico
Industry: Service
Responsable of providing customer services and follow up accounts.
Customer Service and Collector Coordinator Customer Service, Account Collectable and Credit, bank deposits, posted payments, visit customer for collections, call customer for collections, elaborate credit and charge forms. Picnic and Christmas party organization.--

Education:

Universidad Autonoma de Baja California 01/2003 - 08/2008
Tijuana, BC, Mexico
Degree: Bachelor's Degree
Major:Communication
Communication career with a organizational focus.


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