Highlights:- Without having prior experience in Product Management, I was appointed to the role of Product Manager for one of the most important Products of the company and was able to successfully launch it in 3 countries. - As a result of feature adoption metrics & usability testings introduced by me, I was able to identify weak areas and suggest product improvements which increased our feature usage by 50%. - Introduced the agile & scrum process to the team, which has drastically increased the team output and allowed to measure the value and success of the team.

Skills:IT, communication, negotiation, collaboration, analytical, research, problem solving, SWOT, usability testing

Goal:Become an expert in the field and create a value for the stakeholders.

Product Manager 08/2020 - current
Webb Fontaine Group, Yerevan, Armenia Armenia
Industry: Information Technology
- Working with internal team and external stakeholders to generate ideas that align with the product long-term strategy & vision - Creating a shared brain across larger teams to empower independent decision making - Writing detailed user stories and defining requirements for design and engineering teams that are aligned with the product vision - Managing backlogs and prioritizing technical work to maximize output
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Business Analyst 01/2019 - 08/2020
Webb Fontaine Group, Yerevan, Armenia
Industry: IT
I work closely with senior leadership, and impact every team at WFG. My mission is to execute analyses and implement systems that help us better understand our business, identify growth opportunities, and evaluate the success of strategic initiatives.
- Determining operational objectives by studying business functions; gathering information; evaluating output requirements and formats -Constructing workflow charts and diagrams; studying system capabilities; writing functional specifications documents, creating user stories -Improving systems by studying current practices; designing modifications -Recommending controls by identifying problems; writing improved procedures -Defining project requirements by identifying project milestones, phases and elements -Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions--
Business Development Manager 02/2016 - 11/2018
Earlyone, Yerevan, Armenia
Industry: Information Technology
Business Development Manager with a demonstrated experience of working in the information technology and services industry. Skilled in Effective communication, negotiation, problem solving, have good organizational and diplomacy skills. Also good at financial analysis with a Master of Business Administration (MBA) focused in Accounting and Finance from American University of Armenia.
- Develop strategies and build relationships with international partners to expand to new markets - Coordinate Microsoft Co-sell program to enable new sales opportunities - Institute accountability processes to insure international partners would meet and exceed stated goals - Simplify SaaS pricing models to improve revenue and boost profitability - Key role in company initiatives for developing new projects for future use - Develop strategies and business for the firm by building corporate relationships with customers and the industry/market leaders--

French University of Armenia 09/2010 - 05/2014
Yerevan, , Armenia
Degree: Bachelor's Degree
Major:Management
I have completed my studies at UFAR and received 2 diplomas, one from French University of Armenia and Lyon 3.

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