Highlights:

Skills:SAS, SQL, CFA, Risk Management, Analytic, credit

Resouce Analyst Intern 06/2011 - 08/2011
TIAA-CREF, Charlotte, NC United States
Industry: Financial Service
Worked in IT Infrastructure Department by assisting core pension and multi-vendor platform
•Effectively applied project management skills to high level projects. Specifically worked on Corporate Infrastructure Transition Integration Project with Kaspick & Company. Responsibilities include agenda planning and note-taking task, developing work package, developing cost estimating worksheet, project status monitoring and project planning. •Utilized communication technology such as Outlook Express , net meeting and WebEx on daily basis, as well as Office 2010 package •Worked with the team members and communicate with project manager and keep track of update information. Identify and report any concern or issue that occur during active project time frame, as well as proactively prevent any negative factors that may affect the success of completion of the project •Assist resource planning team and integrates internal and external management information across the IT Infrastructure team •Operate Clarity system and perform reporting, and generate the template in excel spread sheet containing information of date, report, main content, conclusion and remark. •To performed detailed data analysis, research and reporting in various system as required •Provided support activities for the unit such as assisting customers and responding to inquiries •Interacted with customers and colleagues through various channels (phone, email, web) on a regular basis and provide provided a high level of customer service. •Assisted in administrative problem solving, program/project planning, development, and execution of stated goals and objectives •Received instruction on day-to-day work and new assignments and worked independently to troubleshoot issues with hardware and software--
Lab Technician 09/2008 - 07/2009
Targacept Inc, Winston Salem, NC United States
Industry: Pharmaceutical
Worked as lab technician and data analyst to assist drug discovery team
•Worked as part of Compound Management Unit (CMU) under Drug Discovery Group to administer and operate automated liquid handling robots •Developed and optimized liquid handling methodology using TECAN work station software •Analyzed and Interpreted data of drug candidate library •Summarized results following defined procedures and document measurements in the laboratory--
Customer Service Assistant 01/2006 - 07/2006
Avery Dennison Asia Pacific, Guangzhou, Guangdong China
Industry: Manufacturing
Worked as client service department to assist and smooth business traction
•Coordinate with colleagues and other relevant departments to ensure smooth orders process •Respond to customer inquiries and monitor shipment status in timely manner. Handle customers’ complaints such as slow payment/disputes and other production issue according to the company standard service standard •Assist and back up other team members and provide clerical supports to Customer Service Supervisor •To communicate with customers and vendors regarding the latest development of the product and work with teammate to maintain updated customer profile information--

Guangdong University of Technology 09/2001 - 06/2005
Guangzhou, Guangdong, China
Degree: Bachelor's Degree
Major:Chemical Engineering and Technology
Attended campus marketing club

Finance and Risk Management