Highlights:

Skills:

Storeperson 09/2014 - current
Woolworths, Perth, WA Australia
Industry: Logistics
•Responsible for driving electronic pallet machines to select, stack and wrap cartons of product in a fast paced, customer focused environment; •Handling and organizing all materials to minimize damage, operating forklift equipment and Using forklift to pull orders, working in the receiving and shipping department; •Duty involves repetitive, heavy manual handling tasks that require you to be a strong and physically fit individual;
•Excellent time management skills with the ability to work effectively unsupervised and picking, packing, and scanning orders using a palletizer and doing inventory; •Work effectively as part of a team, strong work ethic including reliability and punctuality; clean and safe working environment.--
Retail Store Manager 09/2012 - 08/2014
Allphones, Perth, WA Australia
Industry: Retail
•Provides excellent customer service by aiming to resolve defined customer issues at the first point of contact; •Always make an extra effort to make sure my team try to cross sell multiple products during the sales process; •Provide assistance and training sessions to my team to meet their KPI; •Provide support to staff as well as internal & external stakeholders; •Conducting regular training and mystery shopping sessions to ensure that every person is updated on the information regarding current offers to provide best possible customer service;
•Monitoring and tracking the performance of each individual and prepare commission reports for the payroll department; •Prepare monthly reports to senior management about the store performance; •To ensure stocks are in control by forecasting pre orders requirements; •Conduct Interviews for new staff; •Maintain pre advance rosters for my staff on a monthly basis to avoid staff churns; •Ensure compliance with occupational health and safety standards--

Greenwich University 08/2005 - 11/2008
Karachi, Sindh, Pakistan
Degree: Bachelor's Degree
Major:Business Administration
Bachelor of Science(Business Administration)

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