Highlights:+ I am a seasoned administrative and management officer with experience in driving quality productivity, professionalism, sales and standard operations. I have: o Over five years of experience in administrative, executive support services, sales and logistics o Well demonstrated skills in relationship management, documents processing, control and management

Skills:customer service skills, office administration, strong oral and written communication, organizational skills, analytical skills, computer operations skill, interpersonal skill, problem solving skill, multitasking skill, management skill, sales

Goal:MY CAREER GOAL IS TO WORK WITH A PROFESSIONAL ORGANIZATION THAT OFFERS ME A WIDER PLATFORM TO CONTRIBUTE MY SKILLS AND EXPERIENCE IN ADMINISTRATION AND CUSTOMER SERVICE, TO DRIVE PERSONAL DEVELOPMENT AND TO OBTAIN PROFESSIONAL MEMBERSHIP CERTIFICATION. ALL OF THESE IS TO ENABLE ME HEAD A DEPARTMENT IN A CORPORATE ORGANIZATION

Certification:Computer Operations Project Management

Administrative Officer 01/2019 - 12/2019
The Citadel Schools, port harcourt, Rivers Nigeria
Industry: Education
I provided general administrative support and customer services
? I processed admission forms ? I managed admission files ? I managed all logistics connected to the admission process ? I prepared reports and offered presentations ? I developed and maintained a filing system ? I typed and distributed emails, memos, letters and forms ? I scheduled appointments and made travel arrangements ? I managed and ensured update of students records ? I enlightened parents on the schools admission process ? I ordered office supplies and ensure proactive routine supplies of work materials ? I answered and directed phone calls to the necessary quarters ? I prepared and issued invoices and receipts ? I interfaced with suppliers ? I issued work materials to staff and ensured proper records of all issued items--
Administrative Officer 12/2015 - 07/2017
Transview Medical Diagnostics, port harcourt, Rivers Nigeria
Industry: Healthcare
provided front office management services, customer, administrative and sales services
? I managed customers queries and inquires and tracked all issues until their point of resolution ? I answered and directed phone calls appropriately ? I organized and scheduled appointments and made travel arrangements ? I ensured proper entry of patients information ? I prepared and issued invoices to customers ? I ensured patients results are kept confidential ? I issued patients results promptly ? I compiled, analyzed and recorded customers’ bills ? I provided information to patients on the organizations products and services ? I ensured proper entry and documentation of all transactions ? I wrote and distributed emails, memos, letters and correspondence ? I ordered office supplies and ensured proactive routine supplies of work materials ? I provided support to the administration manager--
Customer Care Officer 11/2014 - 12/2015
Union Bank Nigeria Plc, Aba, Abia State Nigeria
Industry: Banking
I provided customer support and sales services service
? I was responsible for cross-selling the banks products and services ? I provided service support to users of the banks online platforms ? I managed and tracked customers queries and inquires ? I followed up on customers complaints, comments and suggestions ? I ensured prompt feedback to customers on review and implementation of the banks policies ? I prepared weekly and monthly reports and offered presentations ? I contributed to my branch hitting its monthly customer satisfaction target in the region ? I ensured proper accounts opening and documentation--
Service Executive 09/2012 - 10/2013
First Bank Nigeria Limited, Port Harcourt, Rivers Nigeria
Industry: Banking
I provided administrative and customer services as well as accounts reconciliation services
? I posted and prepared clearing cheque ? I activated customers debit card ? I provided information to customers on the organizations products and services ? I managed customers inquires and ensured prompt resolution of all queries ? I resolved customers cheque related issues ? I processed and filed clearing cheque and supporting documents ? I reconciled and managed petty cash book ? I ensured proactive routine supplies of work materials ? I prepared and posted suppliers payment vouchers ? I provided management support to the Head Local Operations Officer EDUCATION AND QUALIFICATION--

Federal Polytechnic Nekede, Owerri, Nigeria 11/2010 - 08/2012
Owerri, Imo State, Nigeria
Degree: Associate's Degree
Major:Administration and Management
Minor:Sales and Accounting
I obtained a Higher National Diploma and graduated with an Upper Credit

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