Highlights:

Skills:IT management, itil, helpdesk, IT operations, IT Procurrement

Group IT manager 09/2009 - current
ARM kenya, nairobi, nairobi Kenya
Industry: manufacturing
IT management
? Result oriented professional with 9 year’s of rich experience in IT operations & IT procurement: -System Management -System / Network Administration -Infrastructure Management -Marketing - Client Support -Data Centre Management -Team Management - Vendor Management -Technical Support - ITIL process implementation -Helpdesk / Service Desk Management -IT procurement -Change Management - incident management -Dashboard Reports Implementation -ERP Support & Implementation - IT Budgeting - IT / Communication Cost Reduction. ? Adept in IT infrastructure management and technology resource administration with experience of establishing vendor networks, forging strategic alliances & partnerships. ? Proven record of analysing processes & workflows, assessing their efficacy, relating to business plans & goals and suggesting re-engineering / simplification solutions. ? Hands-on-experience on cisco switches and routers and also good exposure to Server Management, Desktop Management, Network Management, SAP Basis, Service Desk Implementation, ITIL Process Implementation. Well Versed with ISO and ITIL processes of implementation. ?--
Sr. IT Manager 10/2008 - 07/2009
quantum advisors, mumbai, maharashtra India
Industry: asset management
IT Management
As a part of Quantum, I am under taking following things. ITIL Policies / Process implementation. Server Management, Vendor Management, Asset management, Infracture management across 14 locations in India and give remote support to US and UK locations.--

computer diploma 04/1998 - 05/2002
nasik, maharashtra, India
Degree: Associate's Degree
Major:computers
computer engg.

Rupesh Tambatg IT manager