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AJAY DAS

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Career Profile

Degree: Associate's Degree
Career Level: Experienced
Occupation: IT and Math
Career Title: Computer User Support Specialists, Computer Systems Analysts, Database Administrators
Target Title: IT Support, EUC Technical Support
Skills: Complain Handling; Problem Solving; Troubleshooting; Helpdesk Support; Software Installation/configuration; Active Directory; Desktop/laptop/printers Support; Energetic work attitude; Technical support; Teamwork; Analytical skills; Customer service; System Administration;
AJAY DAS is IT Support, EUC Technical Support(IT and Math) from Selangor,Batang Berjuntai Malaysia.

Experience


Soo wai wing selangor, Malaysia
Industry: IT
04/2017 - current
IT EUC Technical Support
Technical IT Support Technician has terrific troubleshooting and good interpersonal skills to assist customers with computer issues. Possesses a thorough knowledge of computer hardware and software applications and 4 years+ of experience working as an IT Support Technician.
-Working with the internal employees to identify computer problems and advising on the solution. -Provided Help Desk-based IT phone support to end-users for a fast-paced web hosting firm, including troubleshooting, and customer service. -Troubleshot devices, updated systems, and provided excellent customer service, ensuring all-time great client satisfaction. -Major roles for EUC are managing the Ticket Management System. As first-level support. -Provided beneficial professional technical support to colleagues and clients on any IT hardware and/or software-related issues. -IT Assets warranty claim handling, worked closely and effectively with vendors to replace/repair defective hardware.

Education


Nepal Softech College of Computer Engineering Saptari, Rajbiraj, , Nepal
09/2012 - 10/2015
Degree: Associate's Degree
Major:Computer
Practiced troubleshooter with excellent diagnostics and repair abilities

Resume(verified employer only)

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