Highlights:

Skills:Business Analyst, Network Support, Hardware Support and Implentation, Software Support and Implementation

IT Project Manager 01/2010 - current
Freelancer, Manila, Philippines
Industry: Information Technology
Manages the development of e-commerce website to client.
•Plans and manages the development of website and plan of staff. •Directs the analysis and provides expert design advice so that the system solution satisfies management and business requirements. •Responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals. •Perform project reviews with team to ensure quality systems are develop/maintained through the use of established techniques and adherence to process standards. •Ensures project issues are raised and resolved at the appropriate levels. Keeps project team informed of the overall project status. •Conduct application and system testing and maintain application issue tracking for timely resolution of issues.--
IT Project Manager 04/2009 - 01/2010
SLTCF, inc., Legaspi, Bicol Philippines
Industry: IT
Guides and advises IT department members on implementation to ensure consistency and quality in IT services and monitors adherence to related IT procedures, tools and technology.
•Manages scope throughout the lifecycle by defining the scope management process and ensuring the requirements are always aligned to the project plan. •Understands the stakeholder’s specific needs and their importance in producing a project outcome that meets the needs of all project stakeholders. •Effectively act as the Single point of Contact (SPOC) between the Client, Operations team in Manila, and local IT Infrastructure group in order to streamline efforts when it comes to coordination works and troubleshooting of issues concerning Client applications, systems and networks--
Senior Business Analyst 07/2008 - 05/2009
US Auto Parts Network Phils., Inc., Pasig, Manila Philippines
Industry: IT
Work closely with the Product Manager and Business Development staff and stakeholders to analyze and understand client and business needs.
•Meet directly and interact with clients to extract a comprehensive list of needs and analyze what sorts of solutions will provide them with what they need. •Translate client needs into clear requirements and deliver those to the Product Manager and Development team. •Manage the collation of business and functional requirements from a multi-site business, travelling to our client’s operational sites when required. •Assist in the management and implementation of strategic IT projects through the entire project life-cycle. •Create weekly reports to produce for the project manager showing progress against outstanding milestones, status, resource requirements, issues, risks and dependencies.--
Business Analyst 10/2005 - 06/2008
TELUS International, Inc., Taguig, Manila Philippines
Industry: Telecommunication
Maintain the Asset Inventory data within the Asset Management tool (Peregrine Asset Center) and provide inputs and adhere to asset management procedures, perform auditing of activities to ensure license compliancy is adhered to provide recommendations for tools or process improvement.
•Assist Quality Management team to ensure that the requirements documentation can be translated into test plans. •Execute the data mining, scrubbing, normalization and data upload to the Asset Management tool. •Ensure that all technical documentation is in place prior to Implementation and Rollout. Perform monthly SLA reporting. Has experience in End-User licensing such Windows OS, Microsoft, Citrix, Adobe and etc. •Collaborate with Canada Team to establish business requirements, scope and design of the technical solution.--
IT Consultant 03/1999 - 08/2004
RCG INFORMATION TECHNOLOGY, INC., Makati, Manila Philippines
Industry: IT Consulting Firm
•Work in a team environment and responsible for the management and support of all Windows servers and server technologies. •Provide and reference a solid foundation of processes for administering a network environment on a day-to-day basis. •Managing and providing operational support for various elements within the production environment.
Project Role: •Manages and supports all Windows servers and server technologies such as Windows 2000/2003 Server, Citrix MetaFrame, SMS 2003, IIS, and Active Directory to all branches of the company nationwide. •Leads in all phases of installation of Mercury Applications (Visual Elk) in PDA’s and integration of cell phones to PDA’s of medical representative of the company. •Daily back-up of servers using Veritas and Windows Server. •Test and execute unit, system, integration, and performance test plans; resolve issues as they arise.--
IT Consultant 04/1996 - 02/1999
KPMG-MCC INFORMATION TECHNOLOGY CORP., Makati, Manila Philippines
Industry: IT Consulting Firm
Primary Function: Maintain Hardware Software Inventory. • Documents and provides same day responses to any technical inquiries of the product. Work with operations team to document system scenarios and identify roles impacted and helps develop a change management/training plan. • Leads in all phases of the installation and implementation of the software products at customer site, including customization, knowledge base build up, integration with external application and upgrades to latest software customization versions.
MAJOR PROJECTS \Tools 1. Magic SQL Implementation •Asian Development Bank( January - May 1998 ) •Equitable Data Center Corporation( October – December 1997) •REMAX International( November 1998 - February 1999 ) 2. ACCPAC (GL Reports)Systems 3. IBM Philippines, Inc. (March 1996 - May 1996) Responsible to all billings of IBM machines of the company nationwide.--

Philippine Christian University 03/1993 - 10/1997
Manila, Manila, Philippines
Degree: Bachelor's Degree
Major:Computer Science
Completed the course.

Business Analyst
IT Project Manager