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| | Career Profile| Degree: | Master's Degree | | Career Level: | Experienced | | Occupation: | Management | | Career Title: | Sales Managers, Marketing Managers, Public Relations and Fundraising Managers | | Target Title: | Operation Manager, Sales Manager, hotel manager, Marketing Manager | | Skills: | Staff Management; Operation Management; Hospitality and Tourism Management; Goal Setting; Staff Mobilization; Dealing with Problem; Costumer satisfaction management; OTA Management; Sales Manager; Marketing Manager; Negotiations; Clients Management; Social Media Management; Collaboration; Reservations Management; House Keeping Management; Front desk Management; | | |
| Dipak Acharya is Operation Manager, Sales Manager, hotel manager, Marketing Manager(Management) from Pokhara Metropolitan,Gandaki Nepal. Experience
Bellagio Colombo Colombo, Colombo Sri Lanka
Industry: Hospitality and Gaming
11/2022 - current
Business Development Manager
Skills: Sales Management · Leadership · Microsoft Office · Teamwork · Management · Marketing · Sales · Business Development · New Business Development
- Marketing strategy planning,
- Brand Management,
- Marketing and sales budget planning,
- market research,
- sales planning,
- Building new connection to the new Clients, customers
- Maintaining relationship with existing clients and customers,
- Closing deal and maintain costumer satisfaction.
- Meat target given by management on time.
Hotel Swapna Bagh & Resort Pokhara, Gandaki Nepal
Industry: Hotel
03/2014 - 07/2022
Director of Business Development and Operations
Skills: Sales Management · Leadership · Microsoft Office · Teamwork · Management · Marketing · Sales · Business Development · New Business Development
• Identifying and developing new business opportunities and building relationships with customers, agencies, corporate houses, OTA platform, partners, and vendors.
• Evaluating existing partnerships and sales efforts with an eye toward building on what works and changing what doesn’t and Manages key client relationships and works to build new ones.
• Expanding the profile and reach of the company and its brands and Leading sales, marketing, customer-service, and client relationship management teams.
• Developing and strengthening internal and external relationships that will lead to increased lead generation and market share and building cross-functional teams to guide and nourish sustainable, long-term growth. Tracking emerging markets and trends.
• Fostering and working to maintain an entrepreneurial growth culture throughout the company and across all teams and work functions and Identifying and recommending new services.
• Proposing and developing strategic partnerships and helping to shape the company’s long-term objectives and determine plans for how to meet them and also Researching and identifying new markets.
• Providing advice on product and service development and distribution and promotion strategies and Identifying sponsorship opportunities, including nonprofit engagement.
• Building and maintaining relationships with vendors and conducting webinars and presentations to raise the brand or service or product profile.
• Selecting prospective vendors and negotiating contracts with agencies and traveling to vendor locations, distributions centers, and other locations.
• Fulfilling requests for proposals (RFPs) from potential agencies, corporate houses and customers. Beside that Helping direct development of customer-facing hotel service and booking experiences.
Hotel Yambu Kathmandu, Bagmati Nepal
Industry: Hotel
09/2012 - 03/2014
Hotel Manager
Skills: Sales Management · Leadership · Microsoft Office · Teamwork · Management · Marketing · Sales · Business Development · New Business Development
Keeping an eye on all the operations of the hotel, including activities of all departments.
• Inspecting all the rooms regularly in order to check if they are keeping up with the hotel standards.
• Responsible for recruiting, training, and supervising staff.
• Responsible for managing budgets
• Planning maintenance works, events, and room bookings
• Managing and coordinating employees’ duties (receptionist, janitor, clerks, and so on)
• Motivating workers and promoting teamwork to ensure optimum service and guests’ needs are met.
• Organizing and coordinating the use and rental of hotel spaces for social events, meetings, and parties, and conferences, etc.
• Ensuring good, smooth, and effective interaction with guests.
• Monitoring daily and monthly revenue generated, as well as cost and expenses.
• Keeping track of budgets and expenses, including reviewing financial reports and statements.
• Upholding the guidelines established by the hotel owner and ensuring that employees adhere to the laid down rules and guidelines.
BB Airways Kathmandu, Bagmati Nepal
Industry: Aviation and Travel
03/2010 - 09/2012
Travel General Manager
Skills: Sales Management · Leadership · Microsoft Office · Teamwork · Management · Marketing · Sales · Business Development · New Business Development
• Setting goals and developing plans for business and revenue growth.
• Researching, planning, and implementing new target market initiatives and collaborate with local and international hotels and travel company.
• Researching outgoing and incoming prospective accounts in target markets.
• Pursuing leads and moving them through the sales cycle
• Developing quotes and proposals for prospective clients
• Setting goals for the business development team and developing strategies to meet those goals
• Training sales & Marketing staffs
• Attending conferences and industry events Manage the creation of sales presentations, marketing collateral, emails, newsletters and trade shows
WindHorse Nepal Travel Kathmandu, Bagmati Nepal
Industry: Travel
01/2009 - 03/2010
Travel General Manager
Skills: Sales Management · Leadership · Teamwork · Management · Marketing · Sales · Business Development
-promoting and marketing the business, sometimes to new or niche markets;
-sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism;
-dealing with customer enquiries and aiming to meet their expectations;
-selling travel products and tour packages;
-managing budgets and maintaining statistical/financial records;
-taking part in familiarisation visits to new destinations in order to gain information on issues and amenities of interest to consumers;
-liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance;
-overseeing the smooth, efficient running of the business.
Alpha Zulu Holiday Company Limassol, Limassol Cyprus
Industry: Travel
04/2005 - 08/2008
Office Assistant and Travel Councillor
Client Management and customer satisfaction
Dealing with customer, Ticket Booking, Holiday Booking, Hotel Booking, Scheduling Meeting with client, Managing tour guide
Maintaining complain
Education
University of Mysore Mysore, Karnataka, India
01/2015 - 06/2018
Degree: Bachelor's Degree
Major:Business Management
Minor:Sales and Marketing
Bachelor in Business Management
IIBM Institute of Business Management New Delhi, Delhi, India
06/2018 - 09/2019
Degree: Professional Degree
Major:Hospitality Management
Minor:International Business
Master Program in Business Administration
Shridhar University Pilani, Maharastha, India
04/2021 - 04/2023
Degree: Master's Degree
Major:Brand Management
Minor:Channel Sales Management
Master in Business Administration
Resume(verified employer only)Dipak Acharya Hotel, Sales, Marketing, Business Development
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