Highlights:

Skills:11+ years of overall experience. Working as a Sr. Project Manager for Wipro Ltd. (a 16bn co. with 100k+ employees) handling operations of end to end delivery for multiple projects. ? Extensively worked in the IT Infrastructure environment in different domains and worked in S/w development projects for Morgan Stanley, Lehman Brothers, Bible Society, Indian Army. ? Project Management – T&M and FPP, Billable and non-billable, Overall responsibility of the delivery. Experienced in all aspects of Project Management based on the PMBOK from Project Initiation, Planning, Control, Creation and Maintenance of Metrics, SLA Management, Process and Configuration Audit, Project Governance, Budgeting, Cost Management, Forecasting, Vendor Management, Implementing Best Practices and Maintaining the CSAT. ? Quality - Implemented ITIL framework, Best Practices and numerous Lean methodologies in different project for several customers. ? Customer Interaction- Working as the prime focal point and providing periodic status updates to Wipro as well as Customer Senior Management. Day to day responsibilities included coordinating meetings, managing scope of delivery, issue and risk management etc. ? Transition Management - Experienced in transitioning several projects. This also includes streamlining (Preparation of SMTD & SOP, defining the SLA, defining and reporting of subsequent metrics, baselining and charting the WBS) for the Release Management process for a Financial Bank's critical applications. ? Certifications - ITIL, MCP, CCNA Certification, Brainbench Project Management, People Management certification. ? Business Continuity – Designed and worked with the practice in preparation of the BCP/DR for two Accounts. Updated the stakeholders with FMEA and all other related documents ? Presales Activities – As a part of BDM Team, coordinated and participated in presales activities like Requirement Analysis, Writing Proposals, preparing presentation and presenting to the customer. ? Technical Skills –Extensively worked in the Wintel environment and worked in almost all environments in IT: From Databases, Front-end designing, Networking to Windows sys admin