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Gaurav Thakur

vadodara Gujarat, India

Phone: xxx-xxx-xxxx

Email: xxx@xxxx.xxx



  • Looking For: Front Office Supervisor,Front desk clerk, Receptionist,Front Desk Agent

  • Occupation: Management

  • Degree: Bachelor's Degree

  • Career Level: Experienced

  • Languages: English,Hindi

Career Information:

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Highlights:

Skills:Leadership &TeamWork, Check-in & Check-out procedures, Adhere to proper cash handling, hotel policies and procedures, Knowledge of Opera, Handling different type of guest quarries, Telephone Handling, Maintain files and records, Night Auditing., Handling group and OTA reservation, Register & process guests and their assigned rooms

Goal:To be the part of a reputed organization that provides steady career growth along with job satisfaction, challenges and give a valuable contribution to the success of the organization. & I hope to apply my skills in order to gain and sharpen my experience.

Honor:Best Groom of the Month


Experiences:

Senior Front office associate 03/2019 - 02/2020
Grand Mercure Accor Hotels, vadodara, Gujarat India
Industry: Hotel
Working as a acting Team Leader
A good co-ordination with Guest & Team. Leadership &TeamWork. Ability to multi-task efficiently. Check-in & Check-out procedures. Adhere to proper cash handling, hotel policies and procedures. Maintaining guest profile. Knowledge of Opera. Handling different type of guest quarries. Upselling room & Business center. Handling group and OTA reservation. Able to take responsibility for approach guest review. Register & process guests and their assigned rooms. Up Selling guest rooms and promoting hotel service. Night Auditing. Maintain files and records. Telephone Handling.--
Front office associate 01/2017 - 09/2017
Ibis Hotel Accor Hotel, Pune, Maharashtra India
Industry: Hotel
Working as a Front Desk Agent
A good co-ordination with Guest & Team. Leadership &TeamWork. Ability to multi-task efficiently. Check-in & Check-out procedures. Adhere to proper cash handling, hotel policies and procedures. Maintaining guest profile. Knowledge of Opera. Handling different type of guest quarries. Maintain files and records. Telephone Handling.--
Front office associate 10/2017 - 02/2019
ITC Welcom Hotel, vadodara, Gujarat India
Industry: Hotel
Wokring as a Night Auditor
A good co-ordination with Guest & Team. Leadership &TeamWork. Ability to multi-task efficiently. Check-in & Check-out procedures. Adhere to proper cash handling, hotel policies and procedures. Maintaining guest profile. Knowledge of Opera. Handling different type of guest quarries. Upselling room & Business center. Handling group and OTA reservation. Able to take responsibility for approach guest review. Maintain files and records. Telephone Handling.--

Education:

bharathiar university 06/2014 - 06/2017
vadodara, Gujarat, India
Degree: Bachelor's Degree
Major:Hotel Management
Bachelor Degree In Hotel Management


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