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Gianfranco Giorgi

Rome Italy, Italy

Phone: xxx-xxx-xxxx

Email: xxx@xxxx.xxx



  • Looking For: Network Engineer, System Engineer - Virtualization Engineer

  • Occupation: IT and Math

  • Degree: Master's Degree

  • Career Level: Experienced

  • Languages: Italian, English.

Career Information:

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Highlights:I have been working in IT since 2006. Today I work for Telecom Italia like Network Engineer (on WiFi and Telecom Italia's Enterprise Network), and like Network Test Validation Engineer (for eg. test the devices in case of relise change, or before new devices are put into production network; or tests all the types of network configurations: from management to layer 2 and 3, and much more concerning the networks). In addition, to test I also deal with configuration of machines with different Operating Systems likes Microsoft and Linux, and Virtualization such as VSphere and other VMware products.

Skills:Routing Protocols, Subnetting, Troubleshooting Network, Vlan, Wifi, Virtualization, Configuration, Test and Validation of network devices, Development of technical documentation, Network, Networking, Network Engineer, Network validation test engineer

Goal:I want to get Cisco CCNP and study and work very hard to learn everyday something new, and become more professional.

Certification:MCSA: Windows Server 2012 - Certified 2019 Exam 410: Installing and Configuring Windows Server 2012 Exam 411: Administering Windows Server 2012 Exam 412: Configuring Advanced Windows Server 2012 Services VMware Certified Professional – Data Center Virtualization (VCP6.7-DCV) VMware Certified Professional – Data Center Virtualization (VCP6.5-DCV) VMware Certified Foundation – Data Center Virtualization (VCF6.5-DCV) CCNA Routing and Switching 200-125 CCNA Cyber Ops Eipass Lab


Experiences:

Junior Network Engineer 02/2019 - 06/2019
Fivefoldgroup S.r.l., Rome, Lazio Italy
Systems Engineer in Network, Application and Virtualization
Design and Design of Wireless Networks: Wireless network designing through the use of Ekahau software; positioning and choosing of the most suitable APs for the context also based on the needs communicated by the customer (eg Datacenter coverage, commercial activities, public spaces for the creation of hotspot areas); preparation of Technical Reports with indications on the positioning of the APs and on the quality of the service; centralized management of APs installed through the Cisco Meraki and Ubiquiti console. NOC Help Desk 1st, 2nd and 3rd level for the Alfasigma Customer: Ticket Management according to the agreed SLAs; Switch, Router, ASA5505 equipment configuration; Configuration checks; reclamation; Assessment; Troubleshooting; OSPF Configurations and Troubleshooting; Static routes; Default routes; VLAN, Gateway redundancy; Subnetting with choice of addresses and subnets most suited to the needs; Management of Cisco 2500 Series Wireless Controllers present in the various Alfasigma locations (Creation of new SSIDs with related configurations such as those for accessing the network thanks to Radius servers, Tacacs +, etc ...). Cisco ISE: Monitoring of network accesses and resolution of problems of missing access to same; Creating new user profiles; Access and management CIMC (Management interface for ISE hardware). Scope Virtualization: Creation and configuration of Virtual Machines in Vmware environment ESXi 6.7 for installation of monitoring software and Ubiquiti Wireless controller for the management and remote verification of the Wireless devices installed at the end customer; Creation of virtual machines to test application software before installing them at the end customer; Creation of virtual machines with Windows Server Datacenter 2012 R2 on board, for managing the DHCP service inside FiveFoldGroup; Reservation IP addresses; User creation; Unlocking account; Verify functionality of the DNS service. General activities: Drafting of technical documentation regarding the procedures to be used at FiveFold and at the end customers and regarding the methods of installation of equipment and management of various software and operating systems. Direct contact with the customers I work with to discuss their needs. Experience with: Cisco Meraki Console, Ubiquiti Consolle; Router 2921, 2925; Switches 2950, 2960, 3550, 3650 and 3750; Access Point 2500; Cisco ASA 5505.--
Network Engineer - Network Validation Test Engineer 07/2019 - current
Zeroclock S.r.l., Rome, Lazio Italy
Network Engineer and Network equipment validation Enginner at Sirti S.p.a. and Telecom Italia S.p.a.
Design of Wired and Wireless networks; Configuration, Test and Validation of network devices such as Router, Switch, WLC, Access Point; Organization of data; Analysis and elaboration of the test results documentation; Development and revision of technical documentation; Elaboration of maps for the representation of the implemented network; Troubleshooting in case of abnormal test results; Support the NOC if required. Technologies utilized: Installation, wiring, configuration and troubleshooting of: Cisco Router, Switch, WLC and Access Point; HPE Router and Switch; Aruba WLC and Access point; Huawei Switch. Network and equipment cabling; VLAN; Trunk; Spanning Tree; PortChannel; SVI; Routing protocols: RIP, EIGRP, Is-IS, OSPF, BGP; Static routes, Default routes; ACL; Gateway redundancy; Inter-Vlan Routing; Router on a Stick; subnetting; NTP; SNMP; SSH, Telnet; Tacacs, Cisco ACS; MPLS; VRF; Support to the NOC if required. Experience with: Cisco Router 2600, 2800, 7000, 9000; Switch 2950, 2960, 3550, 3650, 3750 and 3850; Wireless Controll 2500, 3500, 5500, 8500; Access Points 1600, 1800, 2500, 2700 and 2800; HPE Router MSR3000 and Switch Procurve; Aruba WLC 7200 and Access point; Huawei Switch 3700 and 5700. For the realization of the Test, creation and configuration of VM with the following Operating Systems on board: Windows: 7, 8, 10 and Windows Server 2012; Linux: Centos 8; Fedora, Ubuntu, Debian; Vmware: Workstation, vSphere Data Center; Oracle: VirtualBox.--
Junior Network Engineer 08/2018 - 01/2019
Fata Informatica S.r.l., Rome, Lazio United States
Network Systems Engineer in the role of NOC Operator 1st level at the C4 Defense Command located in Via Stresa 31/B, 00135 Rome, Italy
Network monitoring through dedicated software such as: OpManager, SecureCRT and Kiwi; Checking reachability of devices on the network; Checking the networking of the new PDLs and Printers; Search for network devices to configure them and solve problems; Ticket opening and management 1st level (Change and Incident); Problem escalation 2nd and 3rd level to the sectors of competence; Compliance with the SLA agreed with the client; Accept and understand the user requests to the Help-Desk service; Configuration and Troubleshooting of VLAN, Port-Security, Trunk, Portchannel, Management Interface, SSH, OSPF, Static and Default Routes; Configuration of IP Helper Address; Prestage with WDS; Verification of the operation of the DHCP service; Reservation DHCP; Configuration of new switch access devices; Gateway redundancy configuration; Periodic verification of the mapping of network devices; Incident opening due to absence or anomaly of connection of foreign detachments such as Embassies and Military Qualifications. Experience with: Cisco Router 1841 and 2811; Switches 2950, 2960, 3550, 3650 and 3750.--
Information Technology Help Desk Technician 10/2006 - 07/2018
E-care S.p.a., Rome, Lazio Italy
Help Desk di 1st and 2nd level.
Accept and understand the requests of users to provide technical support remotely or directly on the site at the interested PDL; Management of incoming problems through the Call Center and Email number; Opening interactions through HP Service Manager CRM of: Interactions, Changes, Incidents and Tasks and management of the same in total autonomy if of competence or aimed at a higher level according to the problem; Compliance with the SLAs agreed with the customer; Monitoring of the functioning of the applications used by users on the assigned PDL and possible disconnection of the Citrix session in the event of anomalies or lack of application opening; Restoring the user profile and cleaning the logs; Adding or removing applications via Citrix App; Providing assistance for office applications; Updating the Active Directory profiles of individual users or user groups and assign related policies; Outlook 2013 user management; Creating an Outlook 2013 mail archive; Monitoring shared printers via web browser to analyze connection levels, block printing, scan and toner level; Restoring print quota; Reseting the print spooler on PDL users; Checking the operation of dedicated printers for users who have them; Drafting and revision of procedures in use at the Help Desk and subsequent definition of the SLAs relevant to the individual intervention; Communication with the help desk team through instant messaging tools, support forums and ticketing systems. Among the activities carried out: Server status monitoring through Citrix Studio and Xen applications; Monitoring of the network by pinging the systems and devices within the individual LANs(Router, Switch, PC and shared printers); monitoring and closing of interactions, activities and callbacks on CRM Hp Service Manager. Specifically in the Windows Environment: Administration of workstations, devices and users (AD management, work and user profiles via GPO, DNS, DHCP, e-mail, database and file server, print server; Configuration and installation of hardware and software systems; Management of archiving systems; Backup/restore operations. Specifically as a Network Systems Engineer: Maintenance of the pre-existing network with resolution of problems and configuration of Cisco Routers and Cisco and HP Switches; troubleshooting of LAN connectivity problems; configuration and resolution of problems likes static routes, OSPF, Vlan, trunk, etc...--

Education:

ITIS Giovanni XXIII 09/1991 - 07/1998
Rome, Lazio, Italy
Degree: High School Or Below
Major:Secondary School Diploma in Electronic and Telecomunications Engineering
Analysis and dimension of linear and non linear electricity networks. Analysis of all the characteristics of the processing systems and transmission of data, images and sounds. Testing of various types of systems (be they control, communication or information processing). Design, create and test automation and telecommunication systems. Cost analysis of the components. Drafting systems projects and their user manuals Organize maintenance services, especially aimed at on-board systems.


Tor Vergata University 10/1998 - 05/2015
Rome, Lazio, Italy
Degree: Master's Degree
Major:Literature, Historical, Geographical and Ethno-Anthropological Sciences
Activities aimed at the acquisition of high-level knowledge in the various fields of History, Geography, Anthropology and Ethnology. Analysis of the processes of change in cultural, socio-economic and political systems, connecting the various knowledge specialists within a coherent framework of theoretical knowledge. A part of the activity is dedicated to the acquisition of adequate knowledge in the social and human sciences, as well as in the economic-statistical and juridico-political fields, to the modeling and comparative analysis of social and cultural phenomena.
Niccolò Cusano University 03/2018 - 03/2019
Rome, Lazio, Italy
Degree: Master's Degree
Major:1st level Professional Master’s Diploma in Computer Network Security
Theoretical and implementation aspects of network operating systems; Fundamentals of systems security and telematic transactions; Operating systems; Computer networks; Security mechanisms; Operational management of computer systems and networks; Business security; Security management; Reference standards of information technology; Current national and extra-national legislation in the field of security; Privacy protection; Copyright of digital material; Computer forensic.

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